Built on decades of innovation across our portfolio brands - Mosaicx and Televox - WestCX combines conversational AI, automation, and analytics to deliver trusted, outcome-driven communication. Learn ...
Built on decades of innovation across our portfolio brands - Mosaicx and Televox - WestCX combines conversational AI, automation, and analytics to deliver trusted, outcome-driven communication. Learn ...
Sr Dir, Product Management
$129K - $170K/yr
Who We Are Built on decades of innovation across Mosaicx and Televox, WestCX combines conversational AI, automation, and analytics into a governed intelligence layer-helping organizations in highly ...
Sr Dir, Product Management
$129K - $170K/yr
Who We Are Built on decades of innovation across Mosaicx and Televox, WestCX combines conversational AI, automation, and analytics into a governed intelligence layer-helping organizations in highly ...
Sr Solutions Engineer
$56.50 - $73/hr
Who We Are WestCX helps organizations in regulated industries deliver connected, compliant experiences with measurable outcomes. Powered by WestCX Orchestrate , our system of action coordinates ...
Sr Solutions Engineer
$56.50 - $73/hr
Who We Are WestCX helps organizations in regulated industries deliver connected, compliant experiences with measurable outcomes. Powered by WestCX Orchestrate , our system of action coordinates ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$16.86 - $23.60/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$16.86 - $23.60/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Service Coordinator- Neuro Stroke
Hartford, CT · On-site
$17.75 - $23.25/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Patient Service Coordinator- Neuro Stroke
Hartford, CT · On-site
$17.75 - $23.25/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Service Coordinator- Multispecialty
Westport, CT · On-site
$18.25 - $24/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Patient Service Coordinator- Multispecialty
Westport, CT · On-site
$18.25 - $24/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$17 - $22.75/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$17 - $22.75/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Receptionist
Akron, OH · On-site
$15 - $18/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Receptionist
Akron, OH · On-site
$15 - $18/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Receptionist
Akron, OH · On-site
$15 - $19.75/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Receptionist
Akron, OH · On-site
$15 - $19.75/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$17 - $22.75/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$17 - $22.75/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Televox information
See salary details
$15.08 is the 25th percentile. Wages below this are outliers.
$12.02 - $20.54
70% of jobs
$26.93 is the 75th percentile. Wages above this are outliers.
$20.54 - $29.06
7% of jobs
$29.06 - $37.59
0% of jobs
$37.59 - $46.11
0% of jobs
$46.11 - $54.63
0% of jobs
$54.63 - $63.16
0% of jobs
$63.16 - $71.68
0% of jobs
$71.68 - $80.20
0% of jobs
$80.20 - $88.72
0% of jobs
$88.72 - $97.25
0% of jobs
$97.25 - $105.77
23% of jobs
$12
$46
$105
How much do televox jobs pay per hour?
As of Jun 27, 2026, the average hourly pay for televox in the United States is $46.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $105.77 per hour, depending on experience, location, and employer.
How does a Televox Specialist typically collaborate with healthcare providers and patients on a daily basis?
A Televox Specialist works closely with healthcare providers by managing automated communication systems that deliver appointment reminders, follow-ups, and other important notifications to patients. Daily responsibilities may include configuring message templates, monitoring system performance, and resolving any issues related to message delivery. The role often requires direct communication with clinical staff to ensure messages are accurate and timely, and occasionally interacting with patients to address concerns or confirm receipt. Collaboration and attention to detail are essential, as the specialist helps maintain effective patient engagement and supports the overall workflow of the healthcare team.
What are the key skills and qualifications needed to thrive as a Televox Specialist, and why are they important?
To excel as a Televox Specialist, you need experience in customer communications, familiarity with automated messaging systems, and a background in call center or healthcare communication support. Proficiency with Televox software, CRM tools, and possibly HIPAA certification is typically required. Strong organizational skills, attention to detail, and effective verbal and written communication help build rapport and ensure message accuracy. These capabilities are critical to ensure timely, compliant, and effective communication between organizations and their clients or patients.
What is the difference between Televox vs Customer Service Representative?
| Aspect | Televox | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically high school diploma; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Healthcare, insurance, or service industries; office or remote settings | Retail, call centers, corporate offices; primarily office or call center environments |
| Industry Usage | Used by healthcare providers for patient communication, insurance companies, and service providers | Common across retail, telecom, finance, and service sectors |
While Televox focuses on automated communication solutions within healthcare and service industries, Customer Service Representatives handle direct customer interactions across various sectors. Both roles require strong communication skills, but Televox emphasizes technical and communication system management, whereas Customer Service Representatives focus on personal customer support.
What is a Televox and what do they do?
Televox typically refers to a role or a system involved in automated communication services, especially within healthcare and customer service industries. A Televox professional manages and operates automated messaging platforms that handle appointment reminders, notifications, and patient engagement through phone calls, texts, or emails. Their main tasks include setting up communication schedules, ensuring message accuracy, and troubleshooting issues with automated systems. The goal is to improve communication efficiency, reduce no-shows, and enhance client or patient satisfaction.
More about Televox jobs
What job categories do people searching Televox jobs look for? The top searched job categories for Televox jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Job description
Who We Are
WestCX is the intelligence behind every trusted interaction. We unify conversation, data, and insight across complex, regulated industries - so organizations can deliver experiences that are personal, compliant, and effortless. Built on decades of innovation across our portfolio brands - Mosaicx and Televox - WestCX combines conversational AI, automation, and analytics to deliver trusted, outcome-driven communication. Learn more at www.westcx.com.
The Opportunity
Are you looking for a strategic, solutions-focused sales role in cutting-edge technology? As a Solution Sales Executive, you'll have the opportunity to work with innovative conversational voice AI offerings, partner closely with account teams, and shape how organizations engage with their customers. With a mix of existing accounts and new logo pursuits, this role offers a dynamic portfolio and the ability to build a sales approach that fits your style while driving high-impact results.
As a Solution Sales Executive, you will collaborate with account executives and solutions engineers to qualify opportunities, develop use cases, and position our conversational AI voice solutions to meet real business needs. The work you do will help clients modernize their contact centers and improve the experiences of the customers they serve. It's a strong opportunity to grow your career in technical SaaS solution selling while making a measurable impact on clients' operations and outcomes.
Why This Role is Different
Innovating with Conversational Voice AI
- Our teams are transforming how organizations engage their customers by bringing conversational, voice-based AI into real-world contact center environments. As a Solution Sales Executive, you help clients understand what's possible and translate complex technology into practical, high-impact solutions.
Building a Career at the Intersection of Tech and Sales
- In this role, you'll deepen your expertise in voice solutions, IVR/IVA, and SaaS while working side by side with experienced account executives and solution engineers. You'll gain exposure to sophisticated enterprise sales cycles and expand your resume with in-demand AI and contact center experience.
Driving Customer Outcomes with Televox's Conversational AI
- You'll focus on Mosaic and other conversational AI solutions for existing Televox customers and new logos, helping them modernize their customer experience and improve operational efficiency. By qualifying opportunities, shaping use cases, and partnering with technical teams on demos, you play a key role in delivering measurable value for healthcare and other customers.
What You Bring
- 5+ years quota-carrying experience selling voice solutions in contact center space
- Proven track record of meeting and exceeding $1M+ annual quotas
- Deep knowledge of IVR/IVA and contact center technologies
- Experience with Salesforce for forecasting and opportunity management
- Bachelor's degree or equivalent work experience
- Healthcare or health/life sciences industry experience
- Experience with conversational AI technologies
- Existing relationships in healthcare provider market
- Willingness to travel to customers as needed (25-30% travel expected)
Why Join Us
If you are passionate about pushing the boundaries of AI and driving innovation, we invite you to apply for this exciting opportunity. Join WestCX and be part of a dynamic company that is shaping the future of conversational AI.
Apply today and be a part of Innovative Technology!
In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family.
• Medical, dental, vision insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform
• Service awards. . . and much more
We have discovered the most effective way to create and maintain a global presence is to represent diversity in our workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals.