Sr Dir, Product Management
$129K - $170K/yr
Who We Are Built on decades of innovation across Mosaicx and Televox, WestCX combines conversational AI, automation, and analytics into a governed intelligence layer-helping organizations in highly ...
Sr Dir, Product Management
$129K - $170K/yr
Who We Are Built on decades of innovation across Mosaicx and Televox, WestCX combines conversational AI, automation, and analytics into a governed intelligence layer-helping organizations in highly ...
Sr Solutions Engineer
$56.50 - $73/hr
Who We Are WestCX helps organizations in regulated industries deliver connected, compliant experiences with measurable outcomes. Powered by WestCX Orchestrate , our system of action coordinates ...
Sr Solutions Engineer
$56.50 - $73/hr
Who We Are WestCX helps organizations in regulated industries deliver connected, compliant experiences with measurable outcomes. Powered by WestCX Orchestrate , our system of action coordinates ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Ensures patients are contacted prior to appointment time by managing Televox responses and/or staff calls. Further responsibilities include assistance in the development and management of the ...
Ensures patients are contacted prior to appointment time by managing Televox responses and/or staff calls. Further responsibilities include assistance in the development and management of the ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Service Representative - Cardiology
Middletown, CT · On-site
$17.75 - $22.50/hr
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients * Schedules follow-up appointments and associated testing, documents ...
Patient Service Representative - Cardiology
Middletown, CT · On-site
$17.75 - $22.50/hr
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients * Schedules follow-up appointments and associated testing, documents ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$17 - $22.75/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$17 - $22.75/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Receptionist
Akron, OH · On-site
$15 - $18/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Receptionist
Akron, OH · On-site
$15 - $18/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$16.86 - $23.60/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Access Specialist - Laboratory Float Pool
Springfield, IL · On-site
$16.86 - $23.60/hr
Work Televox reports specifically for assigned provider / provider group. * Work office bump list / wait list / normal letters / overdue orders for assigned provider / provider group. * Work the ...
Patient Service Coordinator- Multispecialty
Westport, CT · On-site
$18.25 - $24/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Patient Service Coordinator- Multispecialty
Westport, CT · On-site
$18.25 - $24/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Patient Service Coordinator- Neuro Stroke
Hartford, CT · On-site
$17.75 - $23.25/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Patient Service Coordinator- Neuro Stroke
Hartford, CT · On-site
$17.75 - $23.25/hr
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
... Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. • Collects co-payments and office charges as needed and explains office payment ...
Receptionist
$15 - $18/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Receptionist
$15 - $18/hr
Update the Televox file for appointment reminders daily. * Retrieve overnight messages and route these to appropriate staff or return calls as necessary. * Maintain adequate supplies for the ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients. * Collects co-payments and office charges as needed and explains ...
Patient Care Coordinator - Laconia Endocrinology Practice
Laconia, NH · On-site
$18 - $23.75/hr
Works Televox Reports daily. Promotes Patient Connect enrollment. * Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion ...
Patient Care Coordinator - Laconia Endocrinology Practice
Laconia, NH · On-site
$18 - $23.75/hr
Works Televox Reports daily. Promotes Patient Connect enrollment. * Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion ...
Patient Care Coordinator|New London New Hampshire
New London, NH · On-site
$19.25 - $25.25/hr
Works Televox Reports daily. Promotes Patient Connect enrollment. * Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion ...
Patient Care Coordinator|New London New Hampshire
New London, NH · On-site
$19.25 - $25.25/hr
Works Televox Reports daily. Promotes Patient Connect enrollment. * Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion ...
Televox information
See salary details
$15.08 is the 25th percentile. Wages below this are outliers.
$12.02 - $20.54
70% of jobs
$26.93 is the 75th percentile. Wages above this are outliers.
$20.54 - $29.06
7% of jobs
$29.06 - $37.59
0% of jobs
$37.59 - $46.11
0% of jobs
$46.11 - $54.63
0% of jobs
$54.63 - $63.16
0% of jobs
$63.16 - $71.68
0% of jobs
$71.68 - $80.20
0% of jobs
$80.20 - $88.72
0% of jobs
$88.72 - $97.25
0% of jobs
$97.25 - $105.77
23% of jobs
$12
$46
$105
How much do televox jobs pay per hour?
As of Jul 21, 2026, the average hourly pay for televox in the United States is $46.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $105.77 per hour, depending on experience, location, and employer.
How does a Televox Specialist typically collaborate with healthcare providers and patients on a daily basis?
A Televox Specialist works closely with healthcare providers by managing automated communication systems that deliver appointment reminders, follow-ups, and other important notifications to patients. Daily responsibilities may include configuring message templates, monitoring system performance, and resolving any issues related to message delivery. The role often requires direct communication with clinical staff to ensure messages are accurate and timely, and occasionally interacting with patients to address concerns or confirm receipt. Collaboration and attention to detail are essential, as the specialist helps maintain effective patient engagement and supports the overall workflow of the healthcare team.
What are the key skills and qualifications needed to thrive as a Televox Specialist, and why are they important?
To excel as a Televox Specialist, you need experience in customer communications, familiarity with automated messaging systems, and a background in call center or healthcare communication support. Proficiency with Televox software, CRM tools, and possibly HIPAA certification is typically required. Strong organizational skills, attention to detail, and effective verbal and written communication help build rapport and ensure message accuracy. These capabilities are critical to ensure timely, compliant, and effective communication between organizations and their clients or patients.
What is the difference between Televox vs Customer Service Representative?
| Aspect | Televox | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically high school diploma; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Healthcare, insurance, or service industries; office or remote settings | Retail, call centers, corporate offices; primarily office or call center environments |
| Industry Usage | Used by healthcare providers for patient communication, insurance companies, and service providers | Common across retail, telecom, finance, and service sectors |
While Televox focuses on automated communication solutions within healthcare and service industries, Customer Service Representatives handle direct customer interactions across various sectors. Both roles require strong communication skills, but Televox emphasizes technical and communication system management, whereas Customer Service Representatives focus on personal customer support.
What is a Televox and what do they do?
Televox typically refers to a role or a system involved in automated communication services, especially within healthcare and customer service industries. A Televox professional manages and operates automated messaging platforms that handle appointment reminders, notifications, and patient engagement through phone calls, texts, or emails. Their main tasks include setting up communication schedules, ensuring message accuracy, and troubleshooting issues with automated systems. The goal is to improve communication efficiency, reduce no-shows, and enhance client or patient satisfaction.
More about Televox jobs
What job categories do people searching Televox jobs look for? The top searched job categories for Televox jobs are:
$129K - $170K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
Who We Are
Built on decades of innovation across Mosaicx and Televox, WestCX combines conversational AI, automation, and analytics into a governed intelligence layer-helping organizations in highly regulated industries deliver experiences that are seamless, personal, measurable, and compliant.
Learn more at WestCX.
Senior Director, Product Management
WestCX is hiring a Senior Director, Product Management to lead a strategic product area at the intersection of product strategy, healthcare interoperability, and enterprise execution. Reporting to the VP, Product Management, this leader will own roadmap direction, develop a team of product managers, and ensure new capabilities are valuable to customers, commercially viable, and ready for successful delivery.
This is a high-impact leadership role for someone who can connect long-term product strategy to day-to-day execution, make clear prioritization decisions, and drive strong cross-functional alignment across go-to-market and delivery teams.
What You'll Do
• Set product strategy and roadmap for a complex enterprise product area, with clear ties to customer value, market opportunity, and business outcomes
• Lead and develop a team of product managers, raising the bar for product thinking, execution, and accountability
• Turn strategy into clear product briefs, requirements, launch plans, and measurable outcomes
• Partner closely with sales, finance, product marketing, implementations, customer success, legal, training, and support to ensure launches are positioned, priced, and operationally ready
• Use customer feedback, product signals, and market input to make clear prioritization decisions and keep work moving under ambiguity
What Success Looks Like
• The product strategy is clear and the roadmap is credible
• Product decisions are tied to measurable customer and business outcomes
• Cross-functional teams are prepared to sell, implement, support, and train on new capabilities
• The product team is growing in judgment, discipline, and execution
• The product area becomes a stronger engine for repeatable enterprise outcomes
What We're Looking For
• 7+ years of product management experience in healthcare technology
• 4+ years of people leadership, including direct management of product managers
• Experience owning product strategy and roadmap for complex enterprise software
• Strong hands-on knowledge of healthcare or life sciences interoperability, systems integration, and regulated operating environments
• Strong business and commercial judgment, including the ability to evaluate market needs, pricing considerations, and product viability
• Experience bringing products or major capabilities to market in partnership with cross-functional teams
• Excellent written and verbal communication skills
• Experience with medical credentialing systems and integrations highly desired
• Experience in healthcare workflow, communication, orchestration, scheduling, or patient/provider engagement products highly desired
• Formal training or credentials in product management, product marketing, business strategy, or a related field preferred
Why This Role
This role is critical to how WestCX scales product clarity, commercial readiness, and operational execution across a high-priority product area. It is a strong fit for a product leader who can develop a team, guide enterprise product strategy, and turn complexity into momentum.
Location and Travel
• Remote
• Up to 25% travel
In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family.
• Medical, dental, vision insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform
• Service awards. . . and much more
We have discovered the most effective way to create and maintain a global presence is to represent diversity in our workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals.