Televox

Job Description
Who We Are
WestCX is the intelligence behind every trusted interaction. We unify conversation, data, and insight across complex, regulated industries - so organizations can deliver experiences that are personal, compliant, and effortless. Built on decades of innovation across our portfolio brands - Mosaicx and Televox - WestCX combines conversational AI, automation, and analytics to deliver trusted, outcome-driven communication. Learn more at www.westcx.com.
The Opportunity
Are you looking for a strategic, solutions-focused sales role in cutting-edge technology? As a Solution Sales Executive, you'll have the opportunity to work with innovative conversational voice AI offerings, partner closely with account teams, and shape how organizations engage with their customers. With a mix of existing accounts and new logo pursuits, this role offers a dynamic portfolio and the ability to build a sales approach that fits your style while driving high-impact results.
As a Solution Sales Executive, you will collaborate with account executives and solutions engineers to qualify opportunities, develop use cases, and position our conversational AI voice solutions to meet real business needs. The work you do will help clients modernize their contact centers and improve the experiences of the customers they serve. It's a strong opportunity to grow your career in technical SaaS solution selling while making a measurable impact on clients' operations and outcomes.
Why This Role is Different
Innovating with Conversational Voice AI

• Our teams are transforming how organizations engage their customers by bringing conversational, voice-based AI into real-world contact center environments. As a Solution Sales Executive, you help clients understand what's possible and translate complex technology into practical, high-impact solutions.

Building a Career at the Intersection of Tech and Sales

• In this role, you'll deepen your expertise in voice solutions, IVR/IVA, and SaaS while working side by side with experienced account executives and solution engineers. You'll gain exposure to sophisticated enterprise sales cycles and expand your resume with in-demand AI and contact center experience.

Driving Customer Outcomes with Televox's Conversational AI

• You'll focus on Mosaic and other conversational AI solutions for existing Televox customers and new logos, helping them modernize their customer experience and improve operational efficiency. By qualifying opportunities, shaping use cases, and partnering with technical teams on demos, you play a key role in delivering measurable value for healthcare and other customers.

What You Bring

• 5+ years quota-carrying experience selling voice solutions in contact center space
• Proven track record of meeting and exceeding $1M+ annual quotas
• Deep knowledge of IVR/IVA and contact center technologies
• Experience with Salesforce for forecasting and opportunity management
• Bachelor's degree or equivalent work experience
• Healthcare or health/life sciences industry experience
• Experience with conversational AI technologies
• Existing relationships in healthcare provider market
• Willingness to travel to customers as needed (25-30% travel expected)

Why Join Us
If you are passionate about pushing the boundaries of AI and driving innovation, we invite you to apply for this exciting opportunity. Join WestCX and be part of a dynamic company that is shaping the future of conversational AI.
Apply today and be a part of Innovative Technology!
In addition to competitive pay, we understand that employee benefits are an important factor in your choice of where to work. That's why we offer a comprehensive benefits program for you and your family.
• Medical, dental, vision insurance
• Health savings and flexible spending accounts
• Mental health and wellness program (EAP)
• Paid time off including vacation, holiday and sick time
• 401(k) retirement plan with company match up to 6% after one year
• Tuition reimbursement & in house learning platform
• Service awards. . . and much more
We have discovered the most effective way to create and maintain a global presence is to represent diversity in our workforce. Our company continues to thrive because we employ a unique group of diverse, talented individuals.