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Telephony Engineer Jobs in Virginia (NOW HIRING)

... involving telephony, call center systems, and network infrastructure. • Support secure ... ring, or related field • Minimum of six (6) years of progressive experience in Voice/UC ...

Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure. Support secure communications devices and ...

Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure. Support secure communications devices and ...

$113K - $133K/yr

Location and Flexibility Our Solution Engineer / Developer - Genesys Cloud CX will be based ... Configure, test and support Genesys Cloud telephony capabilities , including Cloud Voice and BYOC ...

Network Engineer * McLean, VA, USA * Full-time Required Clearance: TS / SCI with Full Scope ... An understanding of Private Branch Exchange telephony, to include Avaya/Nortel telephone switches ...

Network Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance ... telephony systems * 5+ years professional-level experience with Cisco Unified Communications ...

... Telephony, utilizing the following tools: AutoCAD, company proprietary applications, and the full suite of Microsoft Office applications. This position designs and acquires civil permits for local ...

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Telephony Engineer information

See Virginia salary details

$20.8K

$97.3K

$144.3K

How much do telephony engineer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for telephony engineer in Virginia is $97,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $122,400.00 per year, depending on experience, location, and employer.

What is a Telephony Engineer job?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the key skills and qualifications needed to thrive in the Telephony Engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What are the typical daily responsibilities of a Telephony Engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

What are popular job titles related to Telephony Engineer jobs in VA? For Telephony Engineer jobs in VA, the most frequently searched job titles are:
Senior Cisco Voice Engineer

Senior Cisco Voice Engineer

VTG

Dulles, VA • On-site

Full-time

Posted 29 days ago


Job description

Overview
We are seeking experienced Cisco Voice Engineers to support a mission critical, technology driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise level Cisco Unified Communications solutions across a complex, highly secure environment.
What will you do?
• Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
• Implement next generation voice system technologies and support first article engineering.
• Participate in security accreditation activities for all voice systems.
• Manage PKI/certificate requirements across Cisco UC components.
• Perform system upgrades, patching, and lifecycle maintenance for hardware and software.
• Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
• Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
• Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
• Collaborate with customers and internal teams to gather and refine system requirements.
• Ensure compliance with enterprise standards, policies, and security procedures.
• Work within a large scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
• Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure.
• Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.
Do you have what it takes?
• Must have a Top Secret Clearance with Polygraph
• Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field
• Minimum of six (6) years of progressive experience in Voice/UC engineering
• Expert-level proficiency in SIP signaling and call flows
• Expert-level proficiency in Secure Real Time Transport Protocol (SRTP)
• Expert-level proficiency in SIP, MGCP, and H.323
• Expert-level proficiency in TCP/IP networking
• Expert-level proficiency in MPLS transport environments
• Expert-level proficiency in DNS and DHCP
• Expert-level proficiency in RTP media handling
• Demonstrated experience leading enterprise-scale voice deployments and modernization efforts
• Proven ability to troubleshoot complex, multi-layered call routing and signaling issues
• Strong communication skills for stakeholder engagement, documentation, and technical leadership
Preferred Education, Experience, & Skills:
• Expertise in SIP signaling, call flows, and multi-vendor integration
• Hands-on experience with H.323 in mixed protocol environments
• Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications
• CCNP Collaboration certification
• CCIE Collaboration certification (highly desirable)
• Avaya Communications certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
• Experience with secure communications devices such as VoIP endpoints, STEs, Viper phones, and encryption devices
• Familiarity with government security accreditation processes and PKI/certificate management
• Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalents)
• Prior experience in a DoD, IC, or other high-security environment