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Telephony Engineer Jobs in Virginia (NOW HIRING)

CoStar

AV Engineer I

Arlington, VA · On-site

AV Engineer I Overview: CoStar Group is a leading global provider of commercial and residential ... In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony ...

CoStar Group

AV Engineer I

Arlington, VA · On-site

AV Engineer I Overview: CoStar Group is a leading global provider of commercial and residential ... In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony ...

CoStar

AV Support Engineer I

Richmond, VA · On-site

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of ... In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony ...

CoStar Group

AV Support Engineer I

Richmond, VA · On-site

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of ... In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony ...

CoStar Group

AV Engineer I

Arlington, VA · On-site

AV Engineer I Overview: CoStar Group is a leading global provider of commercial and residential ... In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony ...

CoStar Group

AV Support Engineer I

Richmond, VA · On-site

AV Support Engineer I Company Overview: CoStar Group (NASDAQ: CSGP) is a leading global provider of ... In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony ...

The Maven Group, LLC

Senior Network Engineer

Herndon, VA

$106K - $146K/yr

Job Title: Sr. Network Engineer Location(s): Herndon, VA or Cape Canaveral, FL Responsibilities ... VoIP, IP telephony, voice, video, and mobility solutions across enterprise and multi-site ...

The Maven Group, LLC

Senior Network Engineer

Herndon, VA · On-site

$106K - $146K/yr

Job Title: Sr. Network Engineer Location(s): Herndon, VA or Cape Canaveral, FL Responsibilities ... VoIP, IP telephony, voice, video, and mobility solutions across enterprise and multi-site ...

The Maven Group, LLC

Senior Network Engineer

Herndon, VA · On-site

$106K - $146K/yr

Job Title: Sr. Network Engineer Location(s): Herndon, VA or Cape Canaveral, FL Responsibilities ... VoIP, IP telephony, voice, video, and mobility solutions across enterprise and multi-site ...

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Showing results 21-40

All JobsTelephony Engineer JobsTelephony Engineer Jobs in Virginia

Telephony Engineer information

See Virginia salary details

$20.8K

$97.3K

$144.3K

How much do telephony engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for telephony engineer in Virginia is $97,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $122,400.00 per year, depending on experience, location, and employer.

What is a telephony engineer?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the key skills and qualifications needed to thrive in the telephony engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What are the typical daily responsibilities of a telephony engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

What are popular job titles related to Telephony Engineer jobs in Virginia? For Telephony Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Telephony Engineer jobs in Virginia look for? The top searched job categories for Telephony Engineer jobs in Virginia are:
What are popular job titles related to Telephony Engineer jobs in VA? For Telephony Engineer jobs in VA, the most frequently searched job titles are:
Telephony Engineer jobs near you
Infographic showing various Telephony Engineer job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $97,335 per year, or $46.8 per hour.

Communications Engineer

BayPort Credit Union

Newport News, VA • On-site

$40.85 - $61.27/hr

Full-time

Posted 5 days ago

BayPort Credit Union rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY:
The primary purpose of this position is to oversee the administration, optimization, support, and governance of the credit union's enterprise communications platforms; with primary focus on UCaaS solutions, Enterprise Contact Center (ECC) technologies, Talkdesk, telephony services, call routing, and voice platform operations. The Communications Engineer serves as the primary technical resource for voice services, contact center operations, carrier services, call flows, workforce engagement technologies, and communications platform reliability. The Communications Engineer also supports approved AI-enabled communication features within these platforms, ensuring solutions are reliable, secure, compliant, well-documented, and aligned with business and member service objectives.
ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:
  • Administer, support, and optimize enterprise UCaaS and telephony platforms.
  • Configure and maintain call routing, auto attendants, call queues, voicemail services, scheduling rules, and communications workflows.
  • Monitor communications platform performance, service availability, and call quality.
  • Serve as the primary administrator for Talkdesk and related Enterprise Contact Center (ECC) technologies.
  • Configure IVRs, call flows, skills-based routing, business hours, queue management functions, and workforce engagement capabilities.
  • Support contact center reporting, analytics, quality management, and operational improvements.
  • Configure, administer, and support approved automation and AI-enabled communication features within Talkdesk, ECC, and UCaaS platforms
  • Maintain governance standards for UCaaS, ECC, voice, contact center, and related communications platforms.
  • Serve as the primary technical liaison for Talkdesk, telecommunications providers, UCaaS vendors, ECC platform partners, carriers, and communications service providers.
  • Ensure communications systems comply with organizational policies, information security standards, data retention requirements, and regulatory obligations.

QUALIFICATIONS AND REQUIREMENTS:
Required Education: Bachelor's degree in Information Technology, Telecommunications, Computer Science, Engineering, or related field.
Required Experience: 5-8 years' experience supporting communications governance, compliance requirements, security reviews, and audit activities. Experience managing vendors, platform lifecycles, service agreements, and communications technology roadmaps.
Preferred Experience:
  • Five or more years supporting UCaaS, ECC, CCaaS, contact center, or enterprise voice platforms.
  • Experience administering Talkdesk or similar cloud contact center solutions.
  • Experience with RingCentral, Five9, NICE, Genesys, or similar UCaaS and CCaaS platforms.
  • Financial services or credit union experience

Required Knowledge: Strong understanding of SIP, RTP, SBCs, call routing, telephony architecture, and carrier services.
Equivalent combination of education and relevant professional experience may be considered in lieu of a formal degree.
Skills and Abilities:
  • Ability to adhere to BayPort Credit Union's Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It's On Me, and One Team.
  • Ability to set and manage priorities judiciously.
  • Strong tactical and strategic planning skills.
  • Exceptionally self-motivated and directed.
  • Ability to articulate ideas to both technical and non-technical audiences.
  • Superior analytical, evaluative, and problem-solving abilities.
  • Strong project coordination and organizational skills.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Keen attention to detail.
  • Exceptional service orientation.
  • Strong commitment to security, compliance, governance, and continuous improvement.
  • Ability to work in a collaborative, team-oriented environment.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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