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Telephony Engineer Jobs in Arizona (NOW HIRING)

Looking for someone who is strong in Genesys Administration, Engineering & in general understands ... IVR and call flow design (Architect) ACD routing and queue management Telephony (SIP, VoIP ...

Network Engineer II

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Engineering or related field preferred • Experience with Fortinet network and management systems ... and Telephony Services to oversee vendor staff that Install and maintain network systems and ...

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Low Voltage Technician

Phoenix, AZ · On-site

$25 - $35/hr

... audio installation, and telephony**. Candidates must meet the following requirements ... Engineer Tools (Including Low Voltage & Structured Cabling)** - Network Cable Tester - Tone and ...

Systems Administrator 2

Chandler, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... telephony, security tooling, and other corporate infrastructure. You'll also partner with Engineering on the boundary between corporate and production environments while supporting the security and ...

Sales Engineer II

Phoenix, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Expertise in business connectivity and telephony, Wi-Fi technology and design techniques, and ... Bachelor's or associate degree in Engineering, Computer Science, Information Technology, Business ...

Sales Engineer II

Phoenix, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Expertise in business connectivity and telephony, Wi-Fi technology and design techniques, and ... Bachelor's or associate degree in Engineering, Computer Science, Information Technology, Business ...

Sales Engineer II

Phoenix, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Expertise in business connectivity and telephony, Wi-Fi technology and design techniques, and ... Bachelor's or associate degree in Engineering, Computer Science, Information Technology, Business ...

Hands on NICE Interaction Recording and Analytics testing and/or development/engineering experience. Must have hands on IP telephony and/or routing QA experience: (e.g. Genesys, Cisco, Aspect ). Able ...

VoIP Telephony / VoIP Technologies : 3 Years. VoIP troubleshooting : 4 Years. Nice to Have: Network ... Provide SPOC for all voice engineering related issues in support of the Honeywell engagement ...

Technical Support Engineer, Axon 911

Scottsdale, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal ... Familiarity with PBX systems, SBCs, and cloud-based telephony solutions. * Monitoring ...

Familiarity with telephony infrastructure, contact centers, or customer experience platforms * Prior experience in a forward deployment or solutions engineering capacity * Multilingual or experience ...

Familiarity with telephony infrastructure, contact centers, or customer experience platforms * Prior experience in a forward deployment or solutions engineering capacity * Multilingual or experience ...

Low Voltage Estimator

Phoenix, AZ

$80K - $90K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... networks, outside plant, telephony, wireless systems, video, and security. With a focus on ... Engage with vendors to source pricing and explore value engineering opportunities * Support change ...

Showing results 41-60

Telephony Engineer information

See Arizona salary details

$19.6K

$91.5K

$135.6K

How much do telephony engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for telephony engineer in Arizona is $91,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $115,100.00 per year, depending on experience, location, and employer.

What is a telephony engineer?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the key skills and qualifications needed to thrive in the telephony engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What are the typical daily responsibilities of a telephony engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

What are popular job titles related to Telephony Engineer jobs in AZ?

For Telephony Engineer jobs in AZ, the most frequently searched job titles are:

Infographic showing various Telephony Engineer job openings in Arizona as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $91,490 per year, or $44 per hour.

Genesys admin at Phoenix, AZ

Volto USA

Phoenix, AZ • On-site

Contractor

Re-posted 24 days ago


Job description

Role: Genesys admin
Location: ONSITE- Phoenix AZ
Duration: 6 months
Descriptions:
Looking for someone who is strong in Genesys Administration, Engineering & in general understands Genesys features & capabilities. We have 30+ physical branch locations to be migrated to Genesys & looking for folks who have experience with collaborating with business, demos, user administration, hard phone administration & configuration, quality testing, user acceptance testing facilitation, release & deployment, and post release hyper care.
"Hands-on administration and enablement within Contact Center as a Service (CCaaS) environments.Technical Knowledge: Understanding of ACD (Automatic Call Distribution), omnichannel routing, web protocols, and REST APIs.
Strong experience with Genesys Cloud CX / Genesys Engage
Knowledge of:
IVR and call flow design (Architect)
ACD routing and queue management
Telephony (SIP, VoIP)
Experience in integrations (APIs, CRM systems)
Understanding of contact center operations"
Hands-on administration and enablement within Contact Center as a Service (CCaaS) environments.Technical Knowledge: Understanding of ACD (Automatic Call Distribution), omnichannel routing, web protocols, and REST APIs.
Skills: Genesys Engage