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Telephone Triage Jobs (NOW HIRING)

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Charlotte, NC · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Houston, TX · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Jacksonville, FL · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

Womens Health Partners LLC

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Telephone Triage Medical Assistant

Boca Raton, FL · On-site

$21 - $23/hr

The Telephone Triage Representative serves as an important link between our patients and providers by addressing patient concerns, documenting clinical information, and ensuring timely communication ...

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Telephone Triage information

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$13

$38

$52

How much do telephone triage jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for telephone triage in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What is a telephone triage?

A Telephone Triage job involves assessing patients' symptoms over the phone and providing appropriate medical advice based on established protocols. Nurses or healthcare professionals in this role determine the urgency of a patient’s condition and guide them to the right level of care, such as self-care, a doctor's visit, or emergency services. Strong communication, critical thinking, and clinical judgment skills are essential. This role helps improve patient outcomes while reducing unnecessary emergency room visits.

What are the key skills and qualifications needed to thrive in telephone triage, and why are they important?

To thrive in a Telephone Triage role, you need a strong clinical background, excellent assessment skills, and an active nursing license such as RN or LPN/LVN. Familiarity with telephone triage software, electronic health records (EHRs), and standardized triage protocols is typically required. Outstanding communication, active listening, and critical thinking abilities help professionals excel in effectively evaluating patient needs without in-person contact. These skills are crucial to safely prioritizing care, providing accurate advice, and ensuring a high standard of patient support over the phone.

What are the typical challenges faced by telephone triage nurses, and how can they be managed?

Telephone Triage nurses often encounter the challenge of accurately assessing patient conditions without a physical examination, which requires strong clinical judgment and effective use of questioning techniques. Managing high call volumes and triaging urgent cases efficiently can also be demanding at times. Successful nurses use evidence-based protocols, detailed documentation, and clear communication to ensure patient safety. Continuous training and close collaboration with clinical teams further support effective decision-making and help manage the complexities of remote patient care.

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What cities are hiring for Telephone Triage jobs?

Cities with the most Telephone Triage job openings:

What are the most commonly searched types of Telephone Triage jobs?

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What states have the most Telephone Triage jobs?

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Telephone Triage jobs near you
Infographic showing various Telephone Triage job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $79,160 per year, or $38.1 per hour.

Ambulatory Telephone Triage Nurse

Monumenthealth

Rapid City, SD • On-site

$32 - $40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career"icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Chronic Disease Management

Scheduled Weekly Hours

36

Starting Pay Rate Range

$32.00 - $40.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Under the supervision of the Nurse Manager , the Ambulatory Telephone Triage Nurse will be responsible for patient triage through telephonic nursing assessment, prioritization and subsequent care disposition recommendations utilizing identified decision support tools and collaboration with providers and other appropriate departments. The Triage Nurse will demonstrate performance consistent with professional standards and scope of practice, state and federal regulations, and licensing and accreditation standards.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Recognize signs and symptoms of an emergency and readily identify how to best support patients/families. Focus on patient safety and quality when applying appropriate nursing interventions.
  • Utilize the nursing process wen interacting with a patient during a telehealth encounter.
  • Employ decision support tools, clinical judgement, and available evidence to expedite a nursing diagnosis and disposition in a complete and organized manner, realizing limitations and seeking assistance as necessary.
  • Utilize critical thinking and synthesis of objective and subjective data obtained during assessment to prioritize, identify, select and apply the appropriate decision support tools to each patient encounter.
  • Communicates effectively using a variety of formats, tools and technologies to build professional relationships and to prioritize and deliver care across the continuum. Shares information and independently solve problems in a positive results oriented manner as evidenced by observation.
  • Collaborates with patients, family members, caregivers and other health professionals in the conduct of nursing practice.
  • Incorporates professional codes of ethics with compassion and respect for the inherent dignity, worth and unique attributes of every person.
  • Assists leadership in the development of program goals and objectives. Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes.
  • All other duties as assigned.

Additional Requirements

Required:

Education - Completion of a nursing education program that is approved by a board of nursing
Certifications - Registered Nurse (RN) - South Dakota Board of Nursing

Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Nursing

Job Family

Ambulatory Nursing

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular
10 Monument Health Rapid City Hospital, Inc.

Make a difference. Every day.

MonumentHealthis an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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