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Remote Telephone Triage Jobs (NOW HIRING)

Telephone Triage Nurses Remote Nurse - High Volume Claims Call Specialist Location: Remote (Work from Home) Hours: Full-time, 3Pm-11pmSA (Monday Friday) Must Reside in South Africa Overview: We are ...

THIS IS A REMOTE POSITION Part Time/Contract Position DUTIES: -Assess patient health problems over the phone and via secure video -Schedule appointments and refer patients -Advise and monitor simple ...

THIS IS A REMOTE POSITION Part Time/Contract Position DUTIES: -Assess patient health problems over the phone and via secure video -Schedule appointments and refer patients -Advise and monitor simple ...

Be Seen First

This position is 100% remote ... Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with ...

Be Seen First

This position is 100% remote ... Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with ...

Be Seen First

This position is 100% remote ... Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with ...

Triage Nurse, RN - Remote - Part Time - 7am-3pm Every 3rd weekend. Ecumen is hiring a Triage Nurse ... Independently provides professional nursing services over the telephone for Ecumen patient and ...

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Remote Telephone Triage information

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How much do remote telephone triage jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote telephone triage in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Telephone Triage vs Remote Medical Receptionist?

AspectRemote Telephone TriageRemote Medical Receptionist
CredentialsRN, LPN, or paramedic certificationMedical office administration training or certification
Work EnvironmentHealthcare call centers, telehealth servicesMedical offices, clinics, healthcare facilities
Employer & IndustryHospitals, telehealth companies, urgent careMedical practices, clinics, outpatient centers
Job FocusAssessing patient symptoms, providing medical adviceScheduling appointments, patient check-in, administrative tasks

Remote Telephone Triage involves assessing patient symptoms over the phone and providing medical guidance, requiring healthcare credentials. In contrast, Remote Medical Receptionists handle administrative tasks like scheduling and patient communication. Both roles are remote and serve healthcare providers but focus on different aspects of patient care and office management.

How to become a remote telephone triage nurse?

To become a remote telephone triage nurse, you typically need a valid registered nurse (RN) license, relevant clinical experience, and strong communication skills. Additional certifications such as Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) can enhance job prospects, and familiarity with electronic health records (EHR) systems is often required. Most positions require completing training specific to telehealth and triage protocols.

What cities are hiring for Remote Telephone Triage jobs?

Cities with the most Remote Telephone Triage job openings:

What are the most commonly searched types of Telephone Triage jobs?

The most popular types of Telephone Triage jobs are:

What states have the most Remote Telephone Triage jobs?

States with the most job openings for Remote Telephone Triage jobs include:

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Posted 21 days ago


Job description

Telephone Triage Nurses

Remote Nurse - High Volume Claims Call Specialist

Location: Remote (Work from Home) Hours: Full-time, 3Pm-11pmSA (Monday Friday)

Must Reside in South Africa

Overview: We are seeking a tech-savvy, highly communicative Nurse to join our team as a Claims Call Specialist. You will be responsible for conducting outbound calls to patients recently discharged from hospitals, assessing their post-discharge needs, discussing medication adherence, appointment scheduling, and related care. All calls are processed through a sophisticated system that automatically records the conversation, generates tasks, applies billing codes, and prepares claims. The focus is on phone communication only no direct nursing or clinical tasks.

Key Responsibilities:

  • Conduct high-volume outbound calls to patients discharged from medical facilities.
  • Discuss topics such as medication management, follow-up appointments, and general well-being.
  • Follow a structured call guide to capture specific information tied to billing codes.
  • Meet productivity targets (aiming for 2-3 completed claims calls per hour).
  • Ensure all conversations are clear, empathetic, and professional.
  • Use the automated system effectively to ensure accurate task generation and billing preparation.
  • Maintain confidentiality and adhere to HIPAA and privacy regulations.

Requirements:

  • Active Nursing License (RN, LPN, or LVN) must be current and unrestricted.
  • Excellent verbal communication and listening skills.
  • Comfortable handling a high volume of structured calls (phone-based role).
  • Tech-savvy; able to learn and operate call management and billing software.
  • Ability to work independently, stay focused, and meet hourly call/claims targets.
  • High attention to detail and strong organizational skills.
  • Reliable internet connection, computer, and headset for remote work.

Preferred Experience:

  • Previous experience in telehealth, care management, insurance claims, or call center environments is a plus.
  • Familiarity with medical coding and billing is an advantage (not required).

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