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Telephone Triage Jobs (NOW HIRING)

UCF Health

Telephone Triage RN

Orlando, FL · On-site

APPLY TODAY TO JOIN OUR TEAM AT UCF Health Clinic Full-Time Monday - Friday 8am - 5pm No Weekends Telephone Triage RN Position Summary Manages a high volume of calls daily and responds in a timely ...

UCF Health

Telephone Triage RN

Orlando, FL · On-site

APPLY TODAY TO JOIN OUR TEAM AT UCF Health Clinic Full-Time Monday - Friday 8am - 5pm No Weekends Telephone Triage RN Position Summary Manages a high volume of calls daily and responds in a timely ...

Advocate Aurora Health

$35.50 - $53.25/hr

Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: * Current license as a Registered Nurse (RN) in ...

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Telephone Triage information

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$13

$38

$52

How much do telephone triage jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for telephone triage in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What skills are needed for telephone triage?

Telephone triage requires strong communication skills, including active listening and clear verbal expression, to accurately assess patient needs. It also demands critical thinking, the ability to make quick decisions, and familiarity with medical terminology and protocols, often supported by relevant certifications or training. Empathy and professionalism are essential for effective patient interactions in a fast-paced environment.

How to become a telehealth triage nurse?

To become a telehealth triage nurse, you typically need to hold a valid registered nurse (RN) license and have experience in patient care. Additional training in telehealth technologies and communication skills is beneficial, and some employers may require certification in areas like emergency nursing or telehealth practices.

What is a Telephone Triage job?

A Telephone Triage job involves assessing patients' symptoms over the phone and providing appropriate medical advice based on established protocols. Nurses or healthcare professionals in this role determine the urgency of a patient’s condition and guide them to the right level of care, such as self-care, a doctor's visit, or emergency services. Strong communication, critical thinking, and clinical judgment skills are essential. This role helps improve patient outcomes while reducing unnecessary emergency room visits.

Is telephone triage hard?

Telephone triage is a role that requires strong communication skills, the ability to assess patient needs quickly, and knowledge of medical protocols. It can be challenging due to the need for accurate judgment over the phone and managing stressful situations, but proper training and experience help develop proficiency.

What are the key skills and qualifications needed to thrive in the Telephone Triage position, and why are they important?

To thrive in a Telephone Triage role, you need a strong clinical background, excellent assessment skills, and an active nursing license such as RN or LPN/LVN. Familiarity with telephone triage software, electronic health records (EHRs), and standardized triage protocols is typically required. Outstanding communication, active listening, and critical thinking abilities help professionals excel in effectively evaluating patient needs without in-person contact. These skills are crucial to safely prioritizing care, providing accurate advice, and ensuring a high standard of patient support over the phone.

What are the typical challenges faced by Telephone Triage nurses, and how can they be managed?

Telephone Triage nurses often encounter the challenge of accurately assessing patient conditions without a physical examination, which requires strong clinical judgment and effective use of questioning techniques. Managing high call volumes and triaging urgent cases efficiently can also be demanding at times. Successful nurses use evidence-based protocols, detailed documentation, and clear communication to ensure patient safety. Continuous training and close collaboration with clinical teams further support effective decision-making and help manage the complexities of remote patient care.

How to make 300,000 dollars as a nurse online?

A nurse working online as a telephone triage specialist can increase earnings by gaining specialized certifications, such as in case management or telehealth, and working for multiple agencies or healthcare companies. Building a high-volume, flexible schedule and developing advanced clinical skills can also help reach higher income levels, though earning $300,000 annually may require additional roles or entrepreneurial efforts beyond standard telehealth positions.
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Telephone Triage jobs near you
Infographic showing various Telephone Triage job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 25% Part Time, and 13% Contract. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $79,160 per year, or $38.1 per hour.

RN Triage Nurse - REMOTE

Nurse telephone Triage Service, LLC

Charlotte, NC • Remote

$26/hr

Part-time

Posted 11 days ago

Job description

$26 an hour

*****This position is 100% remote*****

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and have their weekdays free, we offer a competitive Baylor plan. The ideal candidate will have at least 5 years of experience, preferably ED, call center or triage in a provider office, and be a great multi-tasker with excellent computer skills. This is a fast paced environment that requires a dedicated, quick thinker who enjoys challenges and will be committed to the team. Compact nurses are encouraged to apply, and additional nursing licenses are required to obtain. Submit your resume. We look forward to meeting you and seeing what skills you have to offer!

Company Description

Nurse telephone triage service is an RN-owned company committed to provide high quality telephone triage health advice to patients and caregivers. Our service will allow physicians and healthcare providers to have an enhanced quality of life with their own families. This in turn will also allow the physicians to be more productive with their own patients in the office setting.
The physicians can be assured that their patients are cared for in the after hours times, using the same standards that they are accustomed to in their own practices. We strive to be an extension of the office, to work with the physicians, and to provide continuity of excellent care.