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Registered Nurse Rn Telephone Triage Jobs (NOW HIRING)

CommonSpirit Health

RN Telephone Triage

Lakewood, CO

As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members, physician practices, managed care ...

St Anthony Hospital

RN Telephone Triage

Lakewood, CO · On-site

$34.14 - $61.23/hr

Job Summary and Responsibilities As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members ...

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Charlotte, NC · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Houston, TX · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

Nurse telephone Triage Service, LLC

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RN Triage Nurse - REMOTE

Jacksonville, FL · Remote

$26/hr

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and ...

SOUND CONSULTING NURSE PLLC

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RN- Telephone triage

Seattle, WA · Remote

$35/hr

Telephone Triage Nurse- we take after hours calls for several doctors offices, including family practice, OB, Pediatrics. Prefer experience in telephone triage and/or pediatrics, OB. Must have at ...

SOUND CONSULTING NURSE PLLC

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RN- Telephone triage

Seattle, WA · Remote

$35/hr

Telephone Triage Nurse- we take after hours calls for several doctors offices, including family practice, OB, Pediatrics. Prefer experience in telephone triage and/or pediatrics, OB. Must have at ...

NorthShore

RN Triage - Centralized Triage

Warrenville, IL · On-site

$33.96 - $52.64/hr

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer ...

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Registered Nurse Rn Telephone Triage information

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How much do registered nurse rn telephone triage jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for registered nurse rn telephone triage in the United States is $44.91, according to ZipRecruiter salary data. Most workers in this role earn between $34.38 and $53.37 per hour, depending on experience, location, and employer.

What does a registered nurse RN telephone triage do?

A Registered Nurse (RN) Telephone Triage provides medical advice and support to patients over the phone. They assess symptoms, determine the urgency of care needed, and offer guidance on home treatment or the need to seek in-person medical attention. Telephone triage nurses use established protocols and their clinical judgment to ensure patients receive appropriate care and information. Their role is crucial in helping patients navigate health concerns efficiently and safely without always needing an immediate visit to a clinic or hospital.

What are the key skills and qualifications needed to thrive as a registered nurse RN telephone triage?

To thrive as a Registered Nurse RN Telephone Triage, you need a current RN license, strong clinical judgment, and excellent assessment skills to accurately evaluate patient needs over the phone. Familiarity with telephone triage protocols, electronic health record (EHR) systems, and clinical decision-support tools is typically required. Outstanding communication, active listening, and problem-solving abilities are crucial soft skills for effectively guiding patients and collaborating with healthcare teams remotely. These competencies ensure safe, timely care decisions and effective patient support without in-person contact.

What are some common challenges faced by registered nurse RNs working in telephone triage, and how can they be addressed?

Registered Nurse RNs in telephone triage often face challenges such as accurately assessing patients without physical examination, managing high call volumes, and making quick, critical decisions based solely on verbal information. To address these challenges, nurses rely on standardized triage protocols, strong communication skills, and ongoing training in remote assessment. Collaboration with other healthcare professionals and access to electronic health records also support effective patient care and decision-making in this unique environment.

What is the difference between Registered Nurse Rn Telephone Triage vs Registered Nurse Rn Case Management?

AspectRegistered Nurse Rn Telephone TriageRegistered Nurse Rn Case Management
CertificationsRN license, triage-specific trainingRN license, case management certification often preferred
Work EnvironmentCall centers, telehealth settingsHospitals, clinics, community health programs
Job FocusAssessing symptoms via phone, providing adviceCoordinating patient care, discharge planning
Employer & IndustryInsurance companies, telehealth providersHospitals, healthcare organizations

While both roles require RN licensure and involve patient interaction, Registered Nurse Rn Telephone Triage primarily focuses on assessing symptoms and providing advice over the phone. In contrast, Registered Nurse Rn Case Management involves coordinating ongoing patient care and discharge planning. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Registered Nurse Rn Telephone Triage jobs

What job categories do people searching Registered Nurse Rn Telephone Triage jobs look for?

The top searched job categories for Registered Nurse Rn Telephone Triage jobs are:

Registered Nurse Rn Telephone Triage jobs near you
Infographic showing various Registered Nurse Rn Telephone Triage job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 56% Full Time, 14% Part Time, and 27% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $93,419 per year, or $44.9 per hour.

RN Telephone Triage

CommonSpirit Health

Lakewood, CO

Full-time

Posted 15 days ago

CommonSpirit Health rating

6.9

Company rating: 6.9 out of 10

Based on 537 frontline employees who took The Breakroom Quiz

453rd of 893 rated healthcare providers

Job description

Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life® Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet® designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission’s National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you’re looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.


As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members, physician practices, managed care members, and Home Care patients.

Every day you will perform health assessments using computerized guidelines, provide general health information from approved references, and as needed, provide physician and community service referrals. You will expertly function in a multi-task environment to support various client contracts.

To be successful in this role, you will be a Registered Nurse with strong telephone triage skills, expertise in health assessments, and the ability to function efficiently in a multi-task environment.

  • Answer incoming phone calls for all product lines and provide thorough and accurate telephone triage.
  • Document all calls according to call center guidelines.
  • Assess patient's physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records and clinical data. Evaluates patient's response and intervenes to ensure optimal patient outcome.
  • Promote, advocate, and collaborate to protect the health and safety and rights of each patient.
  • Provide patient/family education through assessment of patient/family learning readiness, needs, and ability.
  • Uses standards of care, hospital policies/procedures and regulatory guidelines to guide practice.

Required

  • Associate's Degree in Nursing or by endorsement.
  • Three (3) years recent hospital, home health or clinic experience.
  • RN License; Current state nursing licenses or valid RN license from a participating state in the National Licensure Compact.
  • Current Basic Life Support through the American Heart Association.

Preferred

  • Bachelor's Degree in Nursing

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