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Teleperformance Jobs (NOW HIRING)

Teleperformance

General Consideration (USA)

Overview Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest ...

Teleperformance

General Consideration (USA)

Overview Why You'll Choose Us Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest ...

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Teleperformance information

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$10

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$25

How much do teleperformance jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for teleperformance in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What kind of work is Teleperformance?

Teleperformance is a company that hires customer service representatives to handle customer inquiries, technical support, and sales for various clients. Employees typically work in call centers or remotely, using communication tools and following scripts to assist customers efficiently.

How much is the basic salary of Teleperformance?

The basic salary for Teleperformance customer service roles typically ranges from $10 to $15 per hour, depending on location, experience, and shift timings. Salaries may also include performance-based incentives and benefits such as health insurance and paid time off.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service Representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

Is it hard to get hired by Teleperformance?

Getting hired by Teleperformance can vary depending on the position and location, but generally involves completing an application, passing a skills assessment, and participating in an interview. The company often looks for good communication skills and customer service experience, with some roles requiring specific language or technical skills. The hiring process is competitive but accessible for candidates who meet the requirements and demonstrate the necessary skills.

What is the pay rate at Teleperformance?

The pay rate for Teleperformance customer service roles typically ranges from $12 to $20 per hour, depending on the location, experience, and specific job responsibilities. Some positions may also offer performance bonuses or incentives. Pay rates are subject to change based on company policies and regional standards.
More about Teleperformance jobs
What cities are hiring for Teleperformance jobs? Cities with the most Teleperformance job openings:
What are the most commonly searched types of Teleperformance jobs? The most popular types of Teleperformance jobs are:
What states have the most Teleperformance jobs? States with the most job openings for Teleperformance jobs include:
What job categories do people searching Teleperformance jobs look for? The top searched job categories for Teleperformance jobs are:
Teleperformance jobs near you
Infographic showing various Teleperformance job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Pre-Licensed Representative - Onsite

Pre-Licensed Representative - Onsite

Teleperformance

Richmond, VA • On-site

$34K - $39K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers

Job description

Overview

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

How do you become a Licensed Insurance Agent?  Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam.  

What can you expect?  Teleperformance will provide a trainer, learning tools, and cover the cost of your state exam!

After you pass the exam, Teleperformance will support you in obtaining your license in all the states/territories we operate in.

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

This position will be based on-site at our Richmond, Virginia location.

Responsibilities

Your Responsibilities

As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
Qualifications

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

  • 6 months customer service experience minimum
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • 6 months Call Center experience, preferred
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills

Be One of Our People

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Employment Type: FULL_TIME

What Teleperformance employees say

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