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Teleperformance Jobs in Nevada (NOW HIRING)

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Teleperformance information

See Nevada salary details

$11

$18

$25

How much do teleperformance jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for teleperformance in Nevada is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.57 per hour, depending on experience, location, and employer.

What kind of work is Teleperformance?

Teleperformance is a company that hires customer service representatives to handle customer inquiries, technical support, and sales for various clients. Employees typically work in call centers or remotely, using communication tools and following scripts to assist customers efficiently.

How much is the basic salary of Teleperformance?

The basic salary for Teleperformance customer service roles typically ranges from $10 to $15 per hour, depending on location, experience, and shift timings. Salaries may also include performance-based incentives and benefits such as health insurance and paid time off.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are the key skills and qualifications needed to thrive as a Teleperformance Customer Service Representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

Is it hard to get hired by Teleperformance?

Getting hired by Teleperformance can vary depending on the position and location, but generally involves completing an application, passing a skills assessment, and participating in an interview. The company often looks for good communication skills and customer service experience, with some roles requiring specific language or technical skills. The hiring process is competitive but accessible for candidates who meet the requirements and demonstrate the necessary skills.

What is the pay rate at Teleperformance?

The pay rate for Teleperformance customer service roles typically ranges from $12 to $20 per hour, depending on the location, experience, and specific job responsibilities. Some positions may also offer performance bonuses or incentives. Pay rates are subject to change based on company policies and regional standards.
What are the most commonly searched types of Teleperformance jobs in Nevada? The most popular types of Teleperformance jobs in Nevada are:
What are popular job titles related to Teleperformance jobs in Nevada? For Teleperformance jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Teleperformance jobs in Nevada look for? The top searched job categories for Teleperformance jobs in Nevada are:
What cities in Nevada are hiring for Teleperformance jobs? Cities in Nevada with the most Teleperformance job openings:
Teleperformance jobs near you
Infographic showing various Teleperformance job openings in Nevada as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,939 per year, or $18.2 per hour.
Customer Service Representative - On Site

Customer Service Representative - On Site

Teleperformance

Las Vegas, NV • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers

Job description

Overview

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based onsite at our Las Vegas, Nevada site location. 

Responsibilities

Your Responsibilities

  • Inbound calls from medical professionals, using medical terminology, to request and verify benefits
  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately and professionally communicate with customers
  • Providing support for Health Care Providers
  • Researching benefit information
  • Handle situations which may require adaptation of response or extensive research
  • Accurately document and maintain all interactions
  • Verify each caller according to our verification standards
QualificationsWhat We're Looking For

Qualifications:

  • 2 years customer service experience minimum in a medical related field
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Proficient with desktop computer system and the ability to self-troubleshoot
  • Ability to multi-task between talking and typing
  • Excellent Windows operating system and browser skills
  • Strong customer service skills
  • Ability to handle high stress situations and difficult customers/members
  • Availability to work various shifts
  • Resume required

Key Competencies:

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

Employment Type: FULL_TIME

What Teleperformance employees say

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Benefits

Hours and flexibility

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