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Teleperformance Jobs in Illinois (NOW HIRING)

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Teleperformance information

See Illinois salary details

$10

$17

$24

How much do teleperformance jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for teleperformance in Illinois is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the key skills and qualifications needed to thrive as a Teleperformance customer service representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are the most commonly searched types of Teleperformance jobs in Illinois?

The most popular types of Teleperformance jobs in Illinois are:

What are popular job titles related to Teleperformance jobs in Illinois?

For Teleperformance jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Teleperformance jobs in Illinois look for?

The top searched job categories for Teleperformance jobs in Illinois are:

What cities in Illinois are hiring for Teleperformance jobs?

Cities in Illinois with the most Teleperformance job openings:

Teleperformance jobs near you
Infographic showing various Teleperformance job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,103 per year, or $17.4 per hour.

Bilingual Customer Service Representative (Spanish/English) - Streator, IL

Streator, IL • On-site

Alliance One
Finance and Insurance • 11 - 50 employees
Learn more about Alliance Oneexternal

$15.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join AllianceOne

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

We Are Hiring – Call Center / Collections Representatives (Bilingual, a must)

Location: Streator, IL (Onsite) Schedule: Monday–Friday, 9 AM – 6 PM (No Weekends) Pay: $15.50/hour + commission opportunities

¡Estamos contratando! – Representantes de Call Center / Cobranza (Bilingüe) Ubicación: Streator, IL (Presencial) Horario: Lunes a Viernes, 9 AM – 6 PM (Sin fines de semana) Pago: $15.50 por hora + comisiones

As a subsidiary of Teleperformance, AllianceOne offers the opportunity to be part of a global leader in customer experience and contact center solutions. Join a company known for delivering exceptional customer experiences while building a stable and rewarding career.

What You'll Do

We are currently hiring call center/collections professionals to connect with customers and help resolve delinquent account issues. In this role, you will:

  • Work directly with customers to find realistic repayment solutions
  • Provide guidance, options, and support to help customers get back on track
  • Deliver a positive, respectful, and solution-focused experience
  • Balance customer needs with business objectives

Bilingual (English/Spanish) applicants will be prioritized

What We Offer

  • Competitive hourly pay + uncapped commission
  • Paid training to set you up for success
  • Stable, full-time schedule (no weekends)
  • Career growth opportunities within a global organization

Benefits

  • Medical, Dental, Vision Insurance
  • HSA/FSA options
  • Generous Paid Time Off
  • Optional Daily Pay
  • Employee Assistance Program (EAP)
  • 401(k) after 90 days
  • And more

Health benefits begin the 1st of the month following your hire date (or immediately if hired on the 1st).

Qualifications

  • Customer service experience (call center or collections preferred)
  • Fluent in English and Spanish (preferred and prioritized)
  • Strong communication and negotiation skills
  • Ability to multitask across systems while speaking with customers
  • Reliable attendance and strong work ethic
  • Problem-solving and critical thinking skills
  • Basic computer and typing skills
  • Team-oriented with the ability to work with diverse customers

Background check required

Why Join Us?

If you're looking for career growth, stability, and a supportive team, AllianceOne is the place for you.

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com.

Questions?

  • Please review our privacy notice available at www.allianceoneinc.com/careers
  • For additional information on AllianceOne visit our website at www.allianceoneinc.com

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