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Telecommunications Supervisor Jobs (NOW HIRING)

Ability to obtain a federal suitability and a Secret security clearance * 1 year of proven supervisory experience in a related field BENEFITS Constellis offers a comprehensive, total rewards package ...

Ability to obtain a federal suitability and a Secret security clearance * 1 year of proven supervisory experience in a related field BENEFITS Constellis offers a comprehensive, total rewards package ...

Telecommunications Shift Supervisor

NC · On-site

$54.59K - $69.87K/yr

This position serves as a Telecommunications Supervisor on an assigned shift. Duties performed by the shift supervisor include training new staff, assuring coverage in emergency situations, making ...

The Telecommunications Supervisor will work closely with a team of telecommunications specialists, dispatchers, and emergency responders to ensure the smooth and effective functioning of the 911 ...

Dispatch Supervisor

Bayside, WI · On-site

$35.90 - $39.73/hr

The Telecommunications Supervisor will work closely with a team of telecommunications specialists, dispatchers, and emergency responders to ensure the smooth and effective functioning of the 911 ...

... Telecommunications ... Supervises a team of multi-disciplined professionals; provides advanced expertise and proven ...

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Telecommunications Supervisor information

See salary details

$40K

$93.3K

$133K

How much do telecommunications supervisor jobs pay per year?

As of May 31, 2026, the average yearly pay for telecommunications supervisor in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is a Telecommunications Supervisor job?

A Telecommunications Supervisor oversees the installation, maintenance, and operation of telecommunications systems, including phone networks, internet services, and radio communications. They manage a team of technicians, ensure compliance with industry regulations, and troubleshoot technical issues. Additionally, they coordinate with vendors, develop system improvement plans, and ensure reliable communication services for the organization. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Telecommunications Supervisor position, and why are they important?

To thrive as a Telecommunications Supervisor, you need a solid background in telecommunications systems, network management, and team leadership, often supported by a degree in communications, information technology, or a related field. Familiarity with PBX systems, VoIP technologies, network monitoring software, and relevant certifications like Cisco CCNA or CompTIA Network+ is highly beneficial. Excellent problem-solving abilities, organizational skills, and the ability to communicate clearly with both technical and non-technical staff are crucial soft skills. These skills are vital for ensuring efficient operations, minimizing downtime, and effectively leading a team in the fast-evolving telecommunications sector.

What are the typical daily responsibilities of a Telecommunications Supervisor?

A Telecommunications Supervisor typically oversees the installation, maintenance, and troubleshooting of communication systems such as phone networks, internet lines, and VoIP systems. They assign tasks to team members, monitor workflow, ensure adherence to safety protocols, and coordinate with vendors or other departments to resolve technical issues. Supervisors are also responsible for performance evaluations, training staff on new technologies, and updating documentation for compliance or operational purposes. This role requires balancing hands-on technical work with effective team management, making each day dynamic and collaborative.

Is telecommunication a good career?

A career as a telecommunications supervisor involves overseeing communication systems, managing technical staff, and ensuring network reliability. It typically requires technical skills, certifications, and knowledge of communication tools and protocols. The field offers opportunities for advancement and stable employment in a growing industry.
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Telecommunications Supervisor

Telecommunications Supervisor

Constellis

Philadelphia, PA • On-site

$31.57/hr

Full-time

Posted 12 days ago


Constellis rating

7.2

Company rating: 7.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

30th of 100 rated security


Job description

POSITION SUMMARY
Supervise the Alarm Monitors of the Federal Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems, and other duties as assigned by the contract manager.
PAY TRANSPARENCY/COMPENSATION
Hourly Rate: $31.57/hr. + $4.93/hr. H&W
RESPONSIBILITIES
  • Monitor Federal Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
  • Communicating audio messages via radio and telephone
  • Coordinating law enforcement and public safety personnel activities
  • Transferring public safety information
  • Answering questions and updating client records
  • Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
  • Log all calls in database including required details of each call
  • Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
  • Operate multi-channel radio and telephone dispatch equipment
  • Access Federal, State, and local databases and maintain compliance regulations and procedures
  • Assist with quality review of events created by fellow dispatchers
  • Monitor alarms received and keep records based on unique accounts
  • Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
  • Monitor in-house closed-circuit television (CCTV) cameras
  • Perform dispatching duties for other locations in the event of a failure
  • Assist in the training of dispatcher trainees
  • Routinely test alarms, communication systems, and other devices
  • Other duties as assigned by the contract manager

QUALIFICATIONS
  • US Citizenship Required
  • Candidates will need to undergo a background check
  • Valid driver's license and reliable transportation required
  • High School diploma or GED.
  • Ability to work under stress and to respond to emergency communications.
  • Excellent communication and phone skills.
  • Ability to handle filing and other administrative duties.
  • Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided in order to obtain knowledge of how a 24-hour emergency communication center operates; to gain familiarity with public safety functions and concerns; to learn of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.
  • Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
  • Successful completion of all required training
  • Ability to obtain a federal suitability and a Secret security clearance
  • 1 year of proven supervisory experience in a related field

BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Equal Opportunity Employer
Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

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