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Telecommunications Supervisor Jobs (NOW HIRING)

City of Stockton, CA

FIRE TELECOMMUNICATOR II

Stockton, CA · On-site

$89K - $123K/yr

Assists the Telecommunications Supervisor with management-related projects as assigned and performs as the primary trainer for new employees. May act as the Telecommunications Supervisor on a relief ...

HCC

Supervisor, Police Telecommunications

Houston, TX · On-site

* We are currently seeking a Supervisor of Police Telecommunications who will advance the institution's proud tradition of excellence in academics, student life and community service. The Opportunity A ...

KMM Telecommunications

Civil Foreman

Shrewsbury, MA · On-site

$34 - $40/hr

KMM Telecommunications is looking for a motivated and skilled Civil Foreman to join our Team of ... Maintains and submits complete and accurate files/logs/pictures/reports as determined by supervisor ...

New

KMM Telecommunications

Civil Foreman

Shrewsbury, MA · On-site

$34 - $40/hr

KMM Telecommunications is looking for a motivated and skilled Civil Foreman to join our Team of ... Maintains and submits complete and accurate files/logs/pictures/reports as determined by supervisor ...

New

Howard

SUPERVISORY AUTHORITY: This position does not have direct supervisory responsibility but may ... The Telecommunications Administrator functions as a key member of the Enterprise Technology ...

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Telecommunications Supervisor information

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$40K

$93.3K

$133K

How much do telecommunications supervisor jobs pay per year?

As of Aug 9, 2026, the average yearly pay for telecommunications supervisor in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a telecommunications supervisor position, and why are they important?

To thrive as a Telecommunications Supervisor, you need a solid background in telecommunications systems, network management, and team leadership, often supported by a degree in communications, information technology, or a related field. Familiarity with PBX systems, VoIP technologies, network monitoring software, and relevant certifications like Cisco CCNA or CompTIA Network+ is highly beneficial. Excellent problem-solving abilities, organizational skills, and the ability to communicate clearly with both technical and non-technical staff are crucial soft skills. These skills are vital for ensuring efficient operations, minimizing downtime, and effectively leading a team in the fast-evolving telecommunications sector.

What are the typical daily responsibilities of a telecommunications supervisor?

A Telecommunications Supervisor typically oversees the installation, maintenance, and troubleshooting of communication systems such as phone networks, internet lines, and VoIP systems. They assign tasks to team members, monitor workflow, ensure adherence to safety protocols, and coordinate with vendors or other departments to resolve technical issues. Supervisors are also responsible for performance evaluations, training staff on new technologies, and updating documentation for compliance or operational purposes. This role requires balancing hands-on technical work with effective team management, making each day dynamic and collaborative.

What is a telecommunications supervisor?

A Telecommunications Supervisor oversees the installation, maintenance, and operation of telecommunications systems, including phone networks, internet services, and radio communications. They manage a team of technicians, ensure compliance with industry regulations, and troubleshoot technical issues. Additionally, they coordinate with vendors, develop system improvement plans, and ensure reliable communication services for the organization. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

More about Telecommunications Supervisor jobs
What cities are hiring for Telecommunications Supervisor jobs? Cities with the most Telecommunications Supervisor job openings:
What are the most commonly searched types of Telecommunications Supervisor jobs? The most popular types of Telecommunications Supervisor jobs are:
What states have the most Telecommunications Supervisor jobs? States with the most job openings for Telecommunications Supervisor jobs include:
What job categories do people searching Telecommunications Supervisor jobs look for? The top searched job categories for Telecommunications Supervisor jobs are:
Telecommunications Supervisor jobs near you
Infographic showing various Telecommunications Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $93,261 per year, or $44.8 per hour.

Supervisor, Telecommunications Operations

East Boston Neighborhood Health Center

Boston, MA • On-site, Remote

Full-time

Posted 10 days ago

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Telecommunications
All Locations:
151 Orleans Street
Position Summary:
NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff. This role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment.
What You'll Do
The Telecommunications Operations Supervisor oversees the day-to-day work of the telecommunications team, helping keep everything running smoothly. They serve as the first point of support for the Contact Center, assist with phone systems, keep projects on track, and train staff on the tools they use. This role also participates in an on-call rotation to help address urgent issues when they arise. When the Telecommunications Manager is unavailable, the Supervisor helps assign tasks to ensure work continues without disruption.
The successful candidate will be able to perform the following responsibilities:
Essential Duties
  • Coordinate daily telecommunications work and help keep team priorities on track.
  • Support the Telecommunications Manager with assigning and monitoring work.
  • Serve as the main liaison with the Contact Center.
  • Provide backup support for the PBX and related systems.
  • Assist with system rollouts, upgrades, testing, and other special projects.
  • Troubleshoot telecommunications issues and help resolve problems quickly.
  • Work with vendors, internal departments, and staff to support reliable telecommunications service.
  • Maintain records, documentation, and equipment information as needed.
  • In the manager's absence, assign duties as needed to keep work moving.
  • Support additional staff as the department grows or changes.

Training Responsibilities
  • Provide training for Contact Center systems and related telecommunications tools.
  • Train incoming telecommunications staff on department procedures, systems, and support expectations.
  • Develop and update training materials, guides, and process documentation.
  • Provide follow-up help and refresher training when systems or procedures change.

On-Call Responsibility
Participates in an on-call rotation with department staff to respond to urgent issues, outages, and other critical needs outside of regular business hours, ensuring timely support and continuity of service. Escalates to Manager or CTO, if necessary.
Supervisory Scope
Provides day-to-day coordination and task oversight for the telecommunications team, including assigning work and following up on priorities as needed. This role supports team operations without full managerial authority, ensuring work progresses efficiently and service remains uninterrupted.
What You'll Bring
  • Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).
  • 7 to 10 years of progressive experience in telecommunications support, contact center operations, and enterprise phone systems, including increasing responsibility in coordination or leadership roles.
  • Minimum of 5 years' experience in healthcare or multi-site clinics required.
  • Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
  • Solid knowledge of PBX and VoIP systems, contact center platforms, call routing, telecom infrastructure, vendor coordination, and system implementation and support practices.
  • Exceptional problem-solving and conflict-resolution abilities.
  • Ability to handle sensitive and confidential matters with professionalism and discretion.
  • Proficiency in Microsoft Office Suite.
  • The ability to work in a fast-paced environment.

Work Environment & Physical Requirements
  • This position operates in a professional office and clinic environment.
  • Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
  • Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
  • Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
  • Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
  • May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
  • Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment

The pay range for this role is $99,840 - $153,920
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

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