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Telecommunications Supervisor Jobs in Raleigh, NC

Delta Oaks Group

A&E Project Manager

Raleigh, NC · On-site

This position will require a minimum of four (4) years of experience in the A&E telecommunications ... Positional Responsibilities The A&E Project Manager coordinates, supervises, and contributes to ...

Delta Oaks Group

A&E Project Manager

Raleigh, NC · On-site

Positional Responsibilities The A&E Project Manager coordinates, supervises, and contributes to ... Experience managing telecommunications A&E projects at a holistic level is required * Experience ...

Holly Springs

911 Telecommunicator I

Holly Springs, NC

$49K - $74K/yr

SUPERVISORY RELATIONSHIPS Reports to the Telecommunications Shift Supervisor. Works under direct supervision from the Telecommunications Shift Supervisor to ensure coordination of objectives and ...

AWP Safety

Sign Installer

Raleigh, NC

$16 - $22/hr

... and telecommunications. The company's capabilities include work zone flagging, design and ... A strong commitment to safety and the ability to collaborate with coworkers and supervisors are ...

AWP Safety

Sign Installer

Raleigh, NC · On-site

$16 - $22/hr

... and telecommunications. The company's capabilities include work zone flagging, design and ... A strong commitment to safety and the ability to collaborate with coworkers and supervisors are ...

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Telecommunications Supervisor information

See Raleigh, NC salary details

$38.9K

$90.7K

$129.3K

How much do telecommunications supervisor jobs pay per year?

As of Jul 19, 2026, the average yearly pay for telecommunications supervisor in Raleigh, NC is $90,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $108,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telecommunications Supervisor position, and why are they important?

To thrive as a Telecommunications Supervisor, you need a solid background in telecommunications systems, network management, and team leadership, often supported by a degree in communications, information technology, or a related field. Familiarity with PBX systems, VoIP technologies, network monitoring software, and relevant certifications like Cisco CCNA or CompTIA Network+ is highly beneficial. Excellent problem-solving abilities, organizational skills, and the ability to communicate clearly with both technical and non-technical staff are crucial soft skills. These skills are vital for ensuring efficient operations, minimizing downtime, and effectively leading a team in the fast-evolving telecommunications sector.

What are the typical daily responsibilities of a Telecommunications Supervisor?

A Telecommunications Supervisor typically oversees the installation, maintenance, and troubleshooting of communication systems such as phone networks, internet lines, and VoIP systems. They assign tasks to team members, monitor workflow, ensure adherence to safety protocols, and coordinate with vendors or other departments to resolve technical issues. Supervisors are also responsible for performance evaluations, training staff on new technologies, and updating documentation for compliance or operational purposes. This role requires balancing hands-on technical work with effective team management, making each day dynamic and collaborative.

What is a Telecommunications Supervisor job?

A Telecommunications Supervisor oversees the installation, maintenance, and operation of telecommunications systems, including phone networks, internet services, and radio communications. They manage a team of technicians, ensure compliance with industry regulations, and troubleshoot technical issues. Additionally, they coordinate with vendors, develop system improvement plans, and ensure reliable communication services for the organization. Strong leadership, technical expertise, and problem-solving skills are essential for this role.

What are the most commonly searched types of Telecommunications Supervisor jobs in Raleigh, NC? The most popular types of Telecommunications Supervisor jobs in Raleigh, NC are:
What are popular job titles related to Telecommunications Supervisor jobs in Raleigh, NC? For Telecommunications Supervisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Telecommunications Supervisor jobs in Raleigh, NC look for? The top searched job categories for Telecommunications Supervisor jobs in Raleigh, NC are:
Telecommunications Supervisor jobs near you
FT Staff: Telecommunications Officer

FT Staff: Telecommunications Officer

Shaw University

Raleigh, NC

Full-time

Re-posted 3 days ago

Job description

Job Summary:

Reporting to the Telecommunications Supervisor, the Telecommunications Officer provides departmental telecommunications functions to the Campus Police and Security Department, including front desk customer service and phone coverage for the University. The position is accountable for ensuring the efficient receipt and transmission and coordination of on-campus emergency and non-emergency requests for police assistance. In addition, the Telecommunications Officer will provide campus customer service phone coverage to include answering all calls to the University and directing such calls appropriately. The Telecommunications Officer will collect pertinent data, determines and contacts appropriate responding units, maintains calls in the data base using real time entry, and provides responding officers with all necessary information. Obtains and maintains officer status through the duration of each emergency call.

Essential Job Functions:

  • Professionally and effectively answers and dispatches calls for Campus Policy and Security Department
  • Answering and processing emergency incidents and routine incidents for assistance, communicating clearly and effectively to a reporting party to collect critical information for officer safety awareness and timely response.
  • Professionally and effectively answers campus calls and directs calls appropriately with strong customer service focus
  • Provides professional and effective customer service to walk-ins
  • Creates and maintains service call log records
  • Processing inquiries, requests for assistance, and complaints in a courteous and efficient manner
  • Appropriating resources in order to effectively respond to routine and emergency incidents
  • All other related duties as assigned

Supervisory Responsibilities

None


Minimum Job Qualifications


Education and/or Experience

  •  Typically, a high school diploma is required. College coursework in police science, criminology or related field is
     preferred or equivalent experience
  •  Minimum two years of experience working in a higher education security, public safety agency, or law
     enforcement environment
  •  Minimum one year of customer service work experience involving the general public
  • Telephone technique training a plus

Certificates, Licenses or Registrations

None

Other Competencies (skills, abilities, behavior)


Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization. Vision,
commitment, and experience in achieving goals and pursuing excellence is critical. Strong customer skills. Strong
empathy and people skills. Excellent organizational skills. Ability to work well independently and as a member of a
team. Ability to manage multiple projects simultaneously. Must be able to read, write and speak fluently in English.


Physical Demands


Ability to sit or stand for up to 8 hours/day. Some lifting (up to 25 pounds occasionally), bending, and carrying.
Specific vision abilities include the ability to use close vision. The employee is regularly required to talk and hear,
and to use hands and fingers to handle or feel.

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