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Telecom Support Jobs (NOW HIRING)

2T Consulting

Network Support Engineer

Butler, WI · On-site

Provide telecom support, including Microsoft Teams, IP Phones, VoIP configuration, call quality troubleshooting, and vendor coordination. * Coordinate with ISPs and hardware vendors for incident ...

2T Consulting

Network Support Engineer

Cudahy, WI · On-site

Provide telecom support, including Microsoft Teams, IP Phones, VoIP configuration, call quality troubleshooting, and vendor coordination. * Coordinate with ISPs and hardware vendors for incident ...

2T Consulting

Network Support Engineer

Franklin, WI · On-site

Provide telecom support, including Microsoft Teams, IP Phones, VoIP configuration, call quality troubleshooting, and vendor coordination. * Coordinate with ISPs and hardware vendors for incident ...

Viasat, Inc.

Solution Architect

Englewood, CO · On-site

$224K - $336K/yr

Your role will involve defining end-to-end architectures for telecom platform initiatives and supporting the engineering teams implementing those architectures. Your first focus area will be the ...

PruittHealth

Telecom Analyst

Norcross, GA · On-site

Design and support telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response 3.Integrate these systems with ...

Viasat

Solution Architect

Englewood, CO · On-site

$224K - $336K/yr

Defining end‑to‑end solutions across telecom support domains, modernizing legacy systems and migrating to cloud‑native, scalable solutions. * Collaborating closely with product managers and ...

CTE Recruiting

Telecom Analyst

Norcross, GA · On-site

$65K - $70K/yr

This includes configuring, installing, maintaining, supporting, and optimizing all telephone systems and services, mobile devices, voicemail, PBX and Cloud communication and eFax systems. The Telecom ...

Pruitthealth Corporation

Telecom Analyst

Norcross, GA · On-site

Design and support telecommunications infrastructure and its associated software, including PBXs, call management systems, voice mail, interactive voice response 3.Integrate these systems with ...

VOICE

Voice L2 Technician

San Antonio, TX · On-site

Ensure accurate time entry, ticket notes, and follow-up actions Skills, Knowledge & Expertise * 2+ years of IT or telecom support experience (MSP/VoIP background preferred) * Familiarity with Avaya ...

Koch

Telecom Provisioning & Billing Analyst

Plano, TX · On-site

Our Team Our team serves as a trusted telecom capability supporting Koch companies around the world. We manage telecom provisioning, expense management, carrier relationships, contracts, and service ...

Jobs for Humanity

Telecom Expense Analyst

Atlanta, GA · On-site

We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great ...

Viasat, Inc.

Solution Architect

Englewood, CO

$224K - $336K/yr

Your role will involve defining end-to-end architectures for telecom platform initiatives and supporting the engineering teams implementing those architectures. Your first focus area will be the ...

Crox Consulting Inc

Telecom Expense Analyst

New York, NY · On-site

$65 - $68/hr

SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides Telecom Services support, Expense and Financial management support. The incumbent candidate will assist in ...

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Telecom Support information

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How much do telecom support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telecom support in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What cities are hiring for Telecom Support jobs?

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What states have the most Telecom Support jobs?

States with the most job openings for Telecom Support jobs include:

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Infographic showing various Telecom Support job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 5% Part Time, and 17% Contract. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.

Network Support Engineer

Butler, WI • On-site

2T Consulting
IT Services • 51 - 200 employees
Learn more about 2T Consultingexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for an experienced Network Support Engineer to provide onsite support, deployment, administration, and maintenance of enterprise network infrastructure. The ideal candidate should have strong hands-on expertise in Cisco networking technologies, including routing, switching, SD-WAN, and network security solutions. The candidate will act as the Single Point of Contact (SPOC) and SME for network operations, ensuring network availability, performance, and security across enterprise environments.

Key Responsibilities
  • Provide onsite support for enterprise network infrastructure, including installation, configuration, troubleshooting, and maintenance.
  • Install, configure, and manage Cisco routers and switches.
  • Act as the SME and primary point of contact for network operations and network security activities.
  • Collaborate with the customer network engineering team to design and implement enterprise network strategies.
  • Identify business improvement opportunities and support project delivery in coordination with customer stakeholders.
  • Monitor network performance and resolve incidents, service requests, and operational issues within SLA.
  • Manage LAN environments (Data Center & Branch Offices), including switch configuration changes, code upgrades, and troubleshooting.
  • Manage WAN infrastructure, including routers, ISP connectivity, QoS implementation, configuration changes, and troubleshooting.
  • Administer firewall environments by performing policy updates, NAT configuration, access rule management, routing changes, and application access troubleshooting.
  • Support load balancers through configuration updates, code upgrades, certificate renewals, application deployments, and issue resolution.
  • Provide telecom support, including Microsoft Teams, IP Phones, VoIP configuration, call quality troubleshooting, and vendor coordination.
  • Coordinate with ISPs and hardware vendors for incident management and escalations.
  • Deploy, support, and troubleshoot Cisco SD-WAN environments.
  • Manage Cisco Firepower Threat Defense (FTD) firewalls and implement network security best practices.
  • Support Cisco Identity Services Engine (ISE) for network access control and policy enforcement (preferred).
  • Coordinate with remote teams, vendors, and business stakeholders during incident resolution and project implementation.
  • Perform network upgrades, patching, planned maintenance, and hardware replacement activities.
  • Maintain network documentation, topology diagrams, and configuration backups.
  • Ensure compliance with organizational security policies and operational standards.
  • Support firewall hardware replacement and configuration migration activities.
  • Follow ITIL processes, including Incident, Problem, Change, and Service Request Management, and participate in CAB meetings.
Required Skills & Qualifications
  • 10+ years of experience supporting enterprise network infrastructure.
  • Strong hands-on experience with Cisco Routing (OSPF, EIGRP, BGP).
  • Expertise in Cisco Switching technologies.
  • Experience with Cisco SD-WAN deployment and support.
  • Hands-on experience with Cisco Firepower Threat Defense (FTD).
  • Strong understanding of Firewall Policies, NAT, ACLs, VPNs, and Network Security.
  • Experience managing LAN/WAN environments across Data Centers and Branch Offices.
  • Knowledge of Cisco ISE is preferred.
  • Familiarity with Load Balancers and Telecom/VoIP support is an added advantage.
  • Experience working with ITIL processes and enterprise production support environments.
  • Excellent troubleshooting, communication, and stakeholder management skills.

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