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Telecom Support Engineer Jobs (NOW HIRING)

A.C. Coy

Telecom Support Specialist

Washington, DC

* Tier One Technologies is seeking a Telecom Support Specialist to provide on-site Telecom and ... Establish voice and data networks by programming features, establishing interfaces and integrations ...

A.C. Coy

Telecom Support Specialist

Washington, DC

Tier One Technologies is seeking a Telecom Support Specialist to provide on-site Telecom and ... Establish voice and data networks by programming features, establishing interfaces and integrations ...

A.C. Coy

Telecom Support Specialist

Washington, DC · On-site

Tier One Technologies is seeking a Telecom Support Specialist to provide on-site Telecom and ... Establish voice and data networks by programming features, establishing interfaces and integrations ...

STAND 8

Support Engineer

Centennial, CO

$65K - $75K/yr

Required minimum 3 years' experience in the cable, telecom, or IT industries serving as a system, support, or product engineer * Preferred minimum 3 years' experience supporting broadband CPE based ...

MMC Group

R&D Telecom Lab Support Technician

Plano, TX · On-site

Experience supporting lab operations in an R&D or engineering environment Ideal Candidate Profile This role is best suited for someone with commissioner-type telecom experience who understands both ...

SEF Energy

Field Support Engineer

Odessa, TX · On-site

Field Support Engineer Desired Traits: Dynamic, Situational Adaptability, Quality Decision Making ... and telecom systems We pride ourselves in maintaining a safe and healthy environment for all ...

Downing USA

Field Support Engineer

Odessa, TX · On-site

Field Support Engineer Desired Traits: Dynamic, Situational Adaptability, Quality Decision Making ... and telecom systems We pride ourselves in maintaining a safe and healthy environment for all ...

Downing USA

Field Support Engineer

Odessa, TX

Field Support Engineer Desired Traits: Dynamic, Situational Adaptability, Quality Decision Making ... and telecom systems We pride ourselves in maintaining a safe and healthy environment for all ...

Collabera

Cisco Support Engineer

Atlanta, GA

CISCO Support Engineer Duration: 3 Years Work Location: Atlanta GA 30308 Troubleshoot and resolve ... telecom jobs, wireless jobs, cisco, call manager, network administrator, network support, network ...

E*Pro, Inc.

Datacenter Support Engineer

Redmond, WA

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Datacenter Support Engineer Location : Redmond, WA Job Type : Contract Description: Data Center ...

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Telecom Support Engineer information

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How much do telecom support engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for telecom support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Support Engineer, and why are they important?

To thrive as a Telecom Support Engineer, you need a solid background in telecommunications principles, networking, and troubleshooting, often supported by a degree in engineering or related fields. Familiarity with industry-standard tools such as network analyzers, VoIP systems, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in resolving technical issues and collaborating with clients or team members. These skills are crucial to ensure reliable telecom services, minimize downtime, and maintain high customer satisfaction.

What are some common challenges Telecom Support Engineers face when working with clients, and how can they be addressed?

Telecom Support Engineers often encounter challenges such as troubleshooting complex network issues, managing multiple client requests simultaneously, and communicating technical information to non-technical users. To address these, it's important to develop strong problem-solving skills, prioritize tasks effectively, and cultivate clear communication. Collaborating closely with other technical teams and staying updated on new telecom technologies also helps resolve issues more efficiently and improves client satisfaction.

What are Telecom Support Engineers?

Telecom Support Engineers are professionals who provide technical assistance and troubleshooting for telecommunications systems, such as phone networks, internet services, and data transmission devices. They work with both hardware and software components, ensuring reliable communication services. Their duties include diagnosing issues, performing maintenance, and supporting customers or internal teams with telecom-related problems. Telecom Support Engineers may also assist in the installation and configuration of new telecom systems.

What is the difference between Telecom Support Engineer vs Network Support Technician?

AspectTelecom Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providersIT departments, telecom providers
ResponsibilitiesMaintaining telecom systems, troubleshooting voice/data servicesNetwork troubleshooting, hardware setup

The Telecom Support Engineer and Network Support Technician roles share certifications and work environments, focusing on network and telecom systems. The Telecom Support Engineer specializes in telecom-specific infrastructure and services, while the Network Support Technician handles broader network hardware and connectivity issues. Both roles are essential in supporting communication networks but differ in scope and focus.

More about Telecom Support Engineer jobs
What cities are hiring for Telecom Support Engineer jobs? Cities with the most Telecom Support Engineer job openings:
What job categories do people searching Telecom Support Engineer jobs look for? The top searched job categories for Telecom Support Engineer jobs are:
Telecom Support Engineer jobs near you
Infographic showing various Telecom Support Engineer job openings in the United States as of May 2026, with employment types broken down into 24% Full Time, 74% Part Time, and 2% Contract. Highlights an 45% Physical, and 55% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Telecom Support Specialist

Telecom Support Specialist

A.C. Coy

Washington, DC

Contractor

Posted yesterday

Job description

  • Tier One Technologies is seeking a Telecom Support Specialist to provide on-site Telecom and Network Services as well as Executive Leadership Support (White Glove service) for our US Government client.
  • This on-site Contract-to-Hire position will be located in Washington, DC.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

  • Oversee the day-to-day activities related to installation, verification and maintenance of telecommunications equipment, network ports, ethernet and optical fiber cabling, IP networks.
  • Provide LAN infrastructure, switchgear, Uninterrupted Power Supply (UPS), WI-FI, VCS, IPT Phone device management (setup/moves).
  • Provide inventories and prioritize network and equipment repairs.
  • Establish voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
  • Verify service by testing and re-programming circuits, equipment, and alarms; identify and correct problems; and conferring with engineers.
  • Document network by recording configuration diagrams and programming.
  • Analyze network performance and prepare and presents reports based on that analysis.
  • Maintain network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
  • Initiate moves and/or setups as required/requested.
  • Maintain customer rapport by listening and answering questions and resolving concerns in a timely manner.
  • Install, move, troubleshoot, repair, modify, and assist with any issue that may arise with telecommunications and related equipment, wiring, circuits, connections, as well as supporting networking and telephone/data communication services. and microwave transmission systems, such as found in complex electronic switching systems, telecom rooms, and other telephone services.

  • A degree from an accredited College/University in Computer Science, or related discipline is preferred.
  • 2-5 years of experience in system engineering, software development, or related field.
  • CCNA or CompTIA Network+ certification is a plus.
  • Experience with wireless LAN controller and Lightweight Access Points, preferably Cisco equipment.
  • Basic understanding of WLAN technologies, network management, 802.11 b/g/n/ac standards.
  • Basic understanding of security protocols and authentication (WPA2, EAP-TLS, 802.1x, AAA) and experience with RADIUS solutions (preferred: NPS and/or ISE).
  • Excellent communication skills.
  • Must be a US Citizen or have Permanent Residence status (Green Card).
  • Must be able to obtain Public Trust Clearance.
  • Candidate must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.
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About A.C. Coy Company- Staffing & Consulting Services

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Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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