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Telecom Support Engineer Jobs in Dallas, TX (NOW HIRING)

Position: L2-L3 Support Engineer Location: Dallas, Texas Contract & Skill Requirement: Proven ... in Telecom domain and IMS (4G/5G/LTE) Core networks. Experience in Case Handling, including ...

Strong on customer support as well as data analysis of logs, etc. * Must be able to drive for issue ... Wireless Telecom environment. * Good knowledge of UNIX/LINUX operating systems * Good Scripting ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

TheNetwork & Telecom Engineer supports the reliability, security, and performance of network and telecommunications services across Smile Doctors' clinics and corporate locations. This position ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Lead Telecom Engineer

Plano, TX · On-site

$95K - $126K/yr

A Lead Telecom Engineer designs advanced building systems, prepares design documents and performs ... in support of and to expand business opportunities. * Participates in client, company and/or ...

We engineer and design solutions that improve the world around us. As a company, we promise to ... Support the strategic growth of the telecom practice through business development, client strategy ...

We engineer and design solutions that improve the world around us. As a company, we promise to ... Support the strategic growth of the telecom practice through business development, client strategy ...

Infrastructure engineer

Dallas, TX

$106K - $139K/yr

The company provides professional and technical expertise in the fields of Telecom, Education ... support engineer to troubleshoot and resolve complex enterprise level issues SECONDARY DUTIES AND ...

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Telecom Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do telecom support engineer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for telecom support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

What is a telecom support engineer?

Telecom Support Engineers are professionals who provide technical assistance and troubleshooting for telecommunications systems, such as phone networks, internet services, and data transmission devices. They work with both hardware and software components, ensuring reliable communication services. Their duties include diagnosing issues, performing maintenance, and supporting customers or internal teams with telecom-related problems. Telecom Support Engineers may also assist in the installation and configuration of new telecom systems.

What are the key skills and qualifications needed to thrive as a telecom support engineer, and why are they important?

To thrive as a Telecom Support Engineer, you need a solid background in telecommunications principles, networking, and troubleshooting, often supported by a degree in engineering or related fields. Familiarity with industry-standard tools such as network analyzers, VoIP systems, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in resolving technical issues and collaborating with clients or team members. These skills are crucial to ensure reliable telecom services, minimize downtime, and maintain high customer satisfaction.

What are some common challenges telecom support engineers face when working with clients, and how can they be addressed?

Telecom Support Engineers often encounter challenges such as troubleshooting complex network issues, managing multiple client requests simultaneously, and communicating technical information to non-technical users. To address these, it's important to develop strong problem-solving skills, prioritize tasks effectively, and cultivate clear communication. Collaborating closely with other technical teams and staying updated on new telecom technologies also helps resolve issues more efficiently and improves client satisfaction.

What is the difference between Telecom Support Engineer vs Network Support Technician?

AspectTelecom Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providersIT departments, telecom providers
ResponsibilitiesMaintaining telecom systems, troubleshooting voice/data servicesNetwork troubleshooting, hardware setup

The Telecom Support Engineer and Network Support Technician roles share certifications and work environments, focusing on network and telecom systems. The Telecom Support Engineer specializes in telecom-specific infrastructure and services, while the Network Support Technician handles broader network hardware and connectivity issues. Both roles are essential in supporting communication networks but differ in scope and focus.

What are popular job titles related to Telecom Support Engineer jobs in Dallas, TX?

For Telecom Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Telecom Support Engineer jobs in Dallas, TX look for?

The top searched job categories for Telecom Support Engineer jobs in Dallas, TX are:

Infographic showing various Telecom Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,037 per year, or $39.4 per hour.

L2-L3 Support Engineer

Connect Tech+Talent

Dallas, TX • On-site

Other

Posted 19 days ago


Job description

Position: L2-L3 Support Engineer Location: Dallas, Texas Contract
Job Description & Skill Requirement:
Proven experience with troubleshooting principles, methodologies, and issue resolution techniques in Telecom domain and IMS (4G/5G/LTE) Core networks.
Experience in Case Handling, including Emergency Support activities
Experience in Conducting root cause analysis and recommend corrective actions to enhance customer experience.
Extensive knowledge and expertise in the IMS VoLTE domain including of Nokia IMS Core products including CNCS, Nokia TAS,
Nokia SBC, MRF, LIMS, SMSC/MMSC, BMC, Presence Server, UMC, SMS Gateway
Competences and Expertise in LTE/5G system validation (end-to-end performance, KPI handling, mobile devices).
Deep knowledge and understanding of SIP, Diameter and H.248 Protocols including knowledge of TLS, IPSEC, RTP.
Solid experience with Protocol Analyzer Tools (Wireshark) and internal message flow protocols.
Knowledge and experience with Linux. Strong scripting skills and ability to automate manual tasks which could be easily
converted to a script using shell, python.
Knowledge of Kubernetes, VMWare, OpenStack, Kubernetes, CBIS, CBAM, and NCS
Qualification:
Engineering Degree