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Telecom Support Engineer Jobs in Dallas, TX (NOW HIRING)

Avcend

RAN Support Engineering

Plano, TX · On-site

... Telecom environment. • Good knowledge of UNIX/LINUX operating systems • Good Scripting skills using but not limited to Python, Shell or Perl • Strong documentation skills, ability to ...

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX · On-site

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Clayco

Senior Telecom Engineer-Mission Critical

Dallas, TX

$103K - $142K/yr

... to support high-bandwidth, low-latency operations. * Develop and oversee installation of telecom ... Mentor junior engineers and contribute to knowledge-sharing and best practice development within ...

Beacon Systems, Inc

SRE Architect (Telecom OSS/BSS)

Dallas, TX · On-site

$56.75 - $75.25/hr

Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such ... Position: SRE Architect Location: Onsite - Dallas - Tx, Basking Ridge - NJ, Raliegh - NC, Tampa ...

Stem Xpert

Infrastructure engineer

Dallas, TX · On-site

$106K - $139K/yr

The company provides professional and technical expertise in the fields of Telecom, Education ... support engineer to troubleshoot and resolve complex enterprise level issues SECONDARY DUTIES AND ...

Olsson

Group Leader - Vertical Telecom

Dallas, TX · On-site +1

We engineer and design solutions that improve the world around us. As a company, we promise to ... Support the strategic growth of the telecom practice through business development, client strategy ...

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All JobsTelecom Support Engineer JobsTelecom Support Engineer Jobs in Dallas, TX

Telecom Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do telecom support engineer jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for telecom support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

What are some common challenges Telecom Support Engineers face when working with clients, and how can they be addressed?

Telecom Support Engineers often encounter challenges such as troubleshooting complex network issues, managing multiple client requests simultaneously, and communicating technical information to non-technical users. To address these, it's important to develop strong problem-solving skills, prioritize tasks effectively, and cultivate clear communication. Collaborating closely with other technical teams and staying updated on new telecom technologies also helps resolve issues more efficiently and improves client satisfaction.

What is the difference between Telecom Support Engineer vs Network Support Technician?

AspectTelecom Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providersIT departments, telecom providers
ResponsibilitiesMaintaining telecom systems, troubleshooting voice/data servicesNetwork troubleshooting, hardware setup

The Telecom Support Engineer and Network Support Technician roles share certifications and work environments, focusing on network and telecom systems. The Telecom Support Engineer specializes in telecom-specific infrastructure and services, while the Network Support Technician handles broader network hardware and connectivity issues. Both roles are essential in supporting communication networks but differ in scope and focus.

What are Telecom Support Engineers?

Telecom Support Engineers are professionals who provide technical assistance and troubleshooting for telecommunications systems, such as phone networks, internet services, and data transmission devices. They work with both hardware and software components, ensuring reliable communication services. Their duties include diagnosing issues, performing maintenance, and supporting customers or internal teams with telecom-related problems. Telecom Support Engineers may also assist in the installation and configuration of new telecom systems.

What are the key skills and qualifications needed to thrive as a Telecom Support Engineer, and why are they important?

To thrive as a Telecom Support Engineer, you need a solid background in telecommunications principles, networking, and troubleshooting, often supported by a degree in engineering or related fields. Familiarity with industry-standard tools such as network analyzers, VoIP systems, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in resolving technical issues and collaborating with clients or team members. These skills are crucial to ensure reliable telecom services, minimize downtime, and maintain high customer satisfaction.
What are popular job titles related to Telecom Support Engineer jobs in Dallas, TX? For Telecom Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Support Engineer jobs in Dallas, TX look for? The top searched job categories for Telecom Support Engineer jobs in Dallas, TX are:
Telecom Support Engineer jobs near you
Infographic showing various Telecom Support Engineer job openings in Dallas, TX as of July 2026, with employment types broken down into 2% Locum Tenens, 94% Full Time, 2% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.
RAN Support Engineering

RAN Support Engineering

Avcend

Plano, TX • On-site

Contractor

Posted 4 days ago

Job description

 
Job Description:
• Perform system level log captures/analysis of several Network elements in the 4G/5G Network architecture to identify root causes of product and key performance issues.
• Document and maintain the troubleshooting steps including updating technical documentation for primary areas of responsibility
• Identify automation opportunities & implement scripts for log analysis, for discussions with external customers/internal customers
• Strong on customer support as well as data analysis of logs, etc.
• Must be able to drive for issue resolution with other Engineering teams
• Initial analysis of Network KPI degradation to quantify and qualify the issue
• Be able to proactively perform Ad-hoc/periodic parameter audit, issue signature audit and SW/FW audit
• Ensure the latest ticket status ticket status is provided to the customers
• Software and patch upgrades on network element to support feature testing and issue resolution verification
• Provide 24X7 support as needed for commercial Network outages and network performance issues. Also provide technical reviews and provide support to customers as needed
 
Qualifications:
• Bachelor’s Degree in Telecommunication or Network Engineering with at least 2 years of experience in Wireless Telecom environment.
• Good knowledge of UNIX/LINUX operating systems
• Good Scripting skills using but not limited to Python, Shell or Perl
• Strong documentation skills, ability to communicate effectively, a major team player in a small but dynamic environment
• Strong knowledge of MS office tools like Excel, power point and Word.
• Good analytical skills to investigate and evaluate trending data for issue resolution
• Good knowledge of 4G and 5G wireless network architecture concepts, RAN protocols and eNB interfaces S1-MME, S1-U is a plus
• Good knowledge of trouble ticket and knowledge management systems
• Willing to work during night to accommodate debugging involving offshore R&D teams.