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Telecom Support Engineer Jobs in Dallas, TX (NOW HIRING)

AireSpring

Telecom MSP Project Manager Remote

Dallas, TX · On-site +1

Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON ... Work closely with internal engineering, operations, and service delivery teams to track tasks and ...

Prolim Global

Integration Engineer

Plano, TX · On-site

$99K - $134K/yr

Support network deployments, upgrades, migrations, and acceptance testing. * Execute integration ... Understanding of telecom networks and service provider environments. * Experience with routing ...

PROLIM Global Corporation

Integration Engineer

Plano, TX · On-site

$99K - $134K/yr

Support network deployments, upgrades, migrations, and acceptance testing. * Execute integration ... Understanding of telecom networks and service provider environments. * Experience with routing ...

New

Voyagers Transport

Telecom Designer

Dallas, TX · On-site

$64K - $76K/yr

... telecom designer designs advanced telecommunication system schematics to ... support projects in our Venue sector, prepares design documents and performs engineering ...

Cyient

Long Haul Project Engineer

Allen, TX · On-site

... within telecom or utility environments * Working knowledge of AT&T systems supporting Long Haul ... OSP Engineering knowledge with field experience * Experience reviewing OSP CAD designs for fiber ...

NextGen Global Resources

Be Seen First

IP Engineer

Dallas, TX · On-site

$120K - $140K/yr

... support, and optimize carrier-grade IP/MPLS networks in a large-scale service provider environment ... You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division.

New

Zunch Staffing

OSP Engineer Associate II

Dallas, TX · On-site

Support the planning and analysis for new construction of outside plant infrastructure and ... Have a comprehensive understanding of the telecom industry, specifically regarding outside plant ...

In-Telecom

Jr. Systems Engineer

Arlington, TX · On-site

In-Telecom is a managed services organization seeking a Junior Systems Engineer to provide advanced troubleshooting and technical support across multiple client environments. This role involves ...

Nokia

Embedded Systems Platform Software Engineer

Plano, TX · On-site

$105K - $195K/yr

Architect reusable software frameworks, middleware, and APIs to support multiple product lines ... Develop and maintain software for wireless communications and telecom infrastructure, including 5G ...

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All JobsTelecom Support Engineer JobsTelecom Support Engineer Jobs in Dallas, TX

Telecom Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do telecom support engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for telecom support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

What are some common challenges Telecom Support Engineers face when working with clients, and how can they be addressed?

Telecom Support Engineers often encounter challenges such as troubleshooting complex network issues, managing multiple client requests simultaneously, and communicating technical information to non-technical users. To address these, it's important to develop strong problem-solving skills, prioritize tasks effectively, and cultivate clear communication. Collaborating closely with other technical teams and staying updated on new telecom technologies also helps resolve issues more efficiently and improves client satisfaction.

What is the difference between Telecom Support Engineer vs Network Support Technician?

AspectTelecom Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providersIT departments, telecom providers
ResponsibilitiesMaintaining telecom systems, troubleshooting voice/data servicesNetwork troubleshooting, hardware setup

The Telecom Support Engineer and Network Support Technician roles share certifications and work environments, focusing on network and telecom systems. The Telecom Support Engineer specializes in telecom-specific infrastructure and services, while the Network Support Technician handles broader network hardware and connectivity issues. Both roles are essential in supporting communication networks but differ in scope and focus.

What are Telecom Support Engineers?

Telecom Support Engineers are professionals who provide technical assistance and troubleshooting for telecommunications systems, such as phone networks, internet services, and data transmission devices. They work with both hardware and software components, ensuring reliable communication services. Their duties include diagnosing issues, performing maintenance, and supporting customers or internal teams with telecom-related problems. Telecom Support Engineers may also assist in the installation and configuration of new telecom systems.

What are the key skills and qualifications needed to thrive as a Telecom Support Engineer, and why are they important?

To thrive as a Telecom Support Engineer, you need a solid background in telecommunications principles, networking, and troubleshooting, often supported by a degree in engineering or related fields. Familiarity with industry-standard tools such as network analyzers, VoIP systems, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in resolving technical issues and collaborating with clients or team members. These skills are crucial to ensure reliable telecom services, minimize downtime, and maintain high customer satisfaction.
What are popular job titles related to Telecom Support Engineer jobs in Dallas, TX? For Telecom Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Support Engineer jobs in Dallas, TX look for? The top searched job categories for Telecom Support Engineer jobs in Dallas, TX are:
Telecom Support Engineer jobs near you
Infographic showing various Telecom Support Engineer job openings in Dallas, TX as of July 2026, with employment types broken down into 2% Locum Tenens, 94% Full Time, 2% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.
Telecom MSP Project Manager Remote

Telecom MSP Project Manager Remote

AireSpring

Dallas, TX • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

Company Description
Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 25 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
Job Description
Job Summary
We are looking for a Project Coordinator / Associate Project Manager to support the delivery of telecommunications and managed services projects. This role is well suited for someone with telecom experience who is developing their project management skills and enjoys working in a fast-paced, team-based environment.
The Project Coordinator will assist with tracking project activities, coordinating with internal teams and telecom carriers, and helping ensure projects move forward smoothly and on schedule.
Key Responsibilities
  • Assist with coordinating managed services and telecom projects from initiation through completion.
  • Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON, and firewall installations.
  • Work closely with internal engineering, operations, and service delivery teams to track tasks and milestones.
  • Coordinate with telecom carriers (such as AT&T, Lumen/CenturyLink, Verizon) for circuit ordering, scheduling, and status updates.
  • Maintain project documentation including timelines, notes, status updates, and close-out information.
  • Help track project schedules, deliverables, and dependencies.
  • Communicate project updates to customers and internal stakeholders under the guidance of senior project managers.
  • Log issues, delays, or risks and escalate them to senior team members when needed.
  • Update project management systems and internal databases with accurate and timely information.
  • Follow established project processes and contribute ideas for improving coordination and efficiency.

Qualifications
  • 1-3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services.
  • Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls.
  • Exposure to carrier coordination, provisioning, or circuit ordering processes.
  • Comfortable working with multiple vendors and understanding carrier timelines.
  • Experience using project tracking tools, ticketing systems, or internal databases.
  • Strong organizational skills and attention to detail.
  • Clear written and verbal communication skills.
  • Ability to manage multiple tasks and adapt to changing priorities.

Preferred Skills
  • Experience supporting multi-site or business connectivity projects.
  • Familiarity with telecom ordering processes (ASR/LSR concepts).
  • Interest in growing into a full Project Manager role over time.
  • Proactive, detail-oriented, and eager to learn.

Qualifications
  • 1-3 years of experience in a project coordination, service delivery, or operations role within telecommunications or managed services.
  • Basic understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls.
  • Exposure to carrier coordination, provisioning, or circuit ordering processes.
  • Comfortable working with multiple vendors and understanding carrier timelines.
  • Experience using project tracking tools, ticketing systems, or internal databases.
  • Strong organizational skills and attention to detail.
  • Clear written and verbal communication skills.
  • Ability to manage multiple tasks and adapt to changing priorities.

Preferred Skills
  • Experience supporting multi-site or business connectivity projects.
  • Familiarity with telecom ordering processes (ASR/LSR concepts).
  • Interest in growing into a full Project Manager role over time.
  • Proactive, detail-oriented, and eager to learn.

Additional Information
All your information will be kept confidential according to EEO guidelines.
Why Join Us?
  • Entry-level opportunity to build hands-on project management experience in telecom.
  • Learn from experienced project managers and technical teams.
  • Exposure to real-world carrier coordination and infrastructure deployments.
  • Clear growth path into a Project Manager role.
  • Competitive compensation and benefits package.

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