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Telecom Support Engineer Jobs in Dallas, TX (NOW HIRING)

Zunch Labs

Lead Devops Engineer

OR

$100K - $150K/yr

Each day, Zunch Labs Telecom Solutions connects people to meaningful work across the wide range of ... Or, equivalent work experience in DevOps. * Experience developing and supporting Jenkins pipelines ...

AireSpring

Telecom MSP Project Manager Remote

Dallas, TX · On-site +1

Support multiple active projects related to infrastructure services such as Ethernet, SD-WAN, GPON ... Work closely with internal engineering, operations, and service delivery teams to track tasks and ...

Group O

Product Reliability Engineer

Haslet, TX · On-site

$96K - $121K/yr

To provide Reliability and Test Engineering support to NPI, Development, forward and reverse logistics, and testing of telecom related product ranges, to ensure production targets are met to agree ...

Prolim Global

Integration Engineer

Plano, TX · On-site

$99K - $134K/yr

Support network deployments, upgrades, migrations, and acceptance testing. * Execute integration ... Understanding of telecom networks and service provider environments. * Experience with routing ...

In-Telecom

Senior Engineer-Network

Arlington, TX · On-site

Description In-Telecom is an award-winning managed technology partner serving more than 5,000 ... Mentor and support junior network engineers and technicians on technical issues and best practices.

Henderson Engineers

Lead Telecom Designer

Plano, TX · On-site

Responsible for producing solutions to complex engineering problems and complicated design ... in support of and to expand business opportunities. * Participates in client, company and/or ...

PROLIM Global Corporation

Integration Engineer

Plano, TX · On-site

$99K - $134K/yr

Support network deployments, upgrades, migrations, and acceptance testing. * Execute integration ... Understanding of telecom networks and service provider environments. * Experience with routing ...

Voyagers Transport

Telecom Designer

Dallas, TX · On-site

$64K - $76K/yr

... telecom designer designs advanced telecommunication system schematics to ... support projects in our Venue sector, prepares design documents and performs engineering ...

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Showing results 21-40

All JobsTelecom Support Engineer JobsTelecom Support Engineer Jobs in Dallas, TX

Telecom Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do telecom support engineer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for telecom support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

What is a telecom support engineer?

Telecom Support Engineers are professionals who provide technical assistance and troubleshooting for telecommunications systems, such as phone networks, internet services, and data transmission devices. They work with both hardware and software components, ensuring reliable communication services. Their duties include diagnosing issues, performing maintenance, and supporting customers or internal teams with telecom-related problems. Telecom Support Engineers may also assist in the installation and configuration of new telecom systems.

What are the key skills and qualifications needed to thrive as a telecom support engineer, and why are they important?

To thrive as a Telecom Support Engineer, you need a solid background in telecommunications principles, networking, and troubleshooting, often supported by a degree in engineering or related fields. Familiarity with industry-standard tools such as network analyzers, VoIP systems, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in resolving technical issues and collaborating with clients or team members. These skills are crucial to ensure reliable telecom services, minimize downtime, and maintain high customer satisfaction.

What are some common challenges telecom support engineers face when working with clients, and how can they be addressed?

Telecom Support Engineers often encounter challenges such as troubleshooting complex network issues, managing multiple client requests simultaneously, and communicating technical information to non-technical users. To address these, it's important to develop strong problem-solving skills, prioritize tasks effectively, and cultivate clear communication. Collaborating closely with other technical teams and staying updated on new telecom technologies also helps resolve issues more efficiently and improves client satisfaction.

What is the difference between Telecom Support Engineer vs Network Support Technician?

AspectTelecom Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providersIT departments, telecom providers
ResponsibilitiesMaintaining telecom systems, troubleshooting voice/data servicesNetwork troubleshooting, hardware setup

The Telecom Support Engineer and Network Support Technician roles share certifications and work environments, focusing on network and telecom systems. The Telecom Support Engineer specializes in telecom-specific infrastructure and services, while the Network Support Technician handles broader network hardware and connectivity issues. Both roles are essential in supporting communication networks but differ in scope and focus.

What are popular job titles related to Telecom Support Engineer jobs in Dallas, TX?

For Telecom Support Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Telecom Support Engineer jobs in Dallas, TX look for?

The top searched job categories for Telecom Support Engineer jobs in Dallas, TX are:

Telecom Support Engineer jobs near you
Infographic showing various Telecom Support Engineer job openings in Dallas, TX as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.

Quality Assurance (QA) with Telecom Exp.

Dallas, TX • On-site

Atria Group LLC
11 - 50 employees
Learn more about Atria Group LLCexternal

Contractor

Re-posted 19 days ago

Job description

Company Description


 

Job Description

QA Engineers / Manual Testing - (Quality Center / Test Director)

LOCAL CANDIDATES ONLY - DALLAS / FT WORTH / METROPLEX

Location: Plano TX

Duration: 6-12 months

Start: Immediate Need - Start 2-3 Weeks

No of positions: 10 plus Job Openings



Note: TELECOM experience IS A MUST HAVE


The QA Engineer is a lead position that provides expert technical direction at a project level. This role will be responsible for planning, developing, and executing tests for complex systems and equipment. The individual will collaborate with various teams across IT to identify the impacts of test requirements and improve the overall quality of the final deliverables. As a technical expert, this person will possess strong communication skills and will be expected to partner with business and technical groups in order to anticipate the effects of testing and bring timely resolution to critical issues. Within their area of expertise, this person will provide specialized advice and direction. They will contribute towards the team's continual process improvement, and will also provide industry knowledge regarding test strategy development, test R&D activities, and technical support when applicable.

Qualifications:

  • 5+ years related experience as a QA Engineer/Tester
  • Software Quality Assurance experience on Telecom BSS/OSS development projects
  • Telecom Ordering or Billing or Customer Care Experience a MUST
  • Very good understanding of Telecom data
  • Experience with data conversion and migration
  • Expert in Test Planning, coordinated Test Execution, Defect Tracking & Resolution
  • Experience with HP ALM-Quality Center and other leading Test tools

Telecom Conversion experience (need to have most of these skill sets)

  • Hands on SQL
  • Telecom Order Management (product catalogue, USOCs...)
  • CRM (Sterling/ Salesforce /Dynamics)
  • Telecom Billing (Bill Engine, Rating, Discounts process, Promotions, credit control, invoicing, bill cycles, mediation)
  • Quality Center / ALM
  • AS / 400
  • Experience with U-Verse
  • Mediaroom
  • Setup box testing (STB)
  • M6
  • Network Inventory


Essential Duties & Responsibilities:

  • Efficiently and effectively automate manual test cases/scenarios.
  • Maintain, support, and execute automated test scenarios (Major/Minor/Adhoc Releases).
  • Identify, document, and manage defects using a defect tracking system, such as QC and/or Dimensions.
  • Collaborate with fix agents, as required. Assist in reproducing issues in order to expedite defect resolution.
  • Be an effective and inclusive team player.
Additional Information

Job Type - Contract 6-12 months

Visa - GC, USC, OPT only. H1s need to be on our payroll. 

LOCAL's ONLY


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