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Telecom Support Engineer Jobs (NOW HIRING)

E*Pro, Inc.

Datacenter Support Engineer

Redmond, WA · On-site

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Datacenter Support Engineer Location : Redmond, WA Job Type : Contract Description: Data Center ...

Renuke

Telecommunications Design Engineer

Jackson, MS

The OSP Design Engineer (Contractor) will be responsible for planning and engineering fiber optic ... Design and/or specify the installation of telecom support structures such as communications towers ...

Clerk AI

Customer Support Engineer

San Francisco, CA · Hybrid

... our own telecom infrastructure. It's big and bold and needs spirited adventurers to join our ... As a Customer Support Engineer , you will be the first point of contact for our customers ...

idexcel

Desktop support Engineer 4

San Francisco, CA

Our diverse client base represents a wide range of industries, including technology, telecom ... Desktop support Engineer 4 Duration: 9 months Location: San Francisco, CA Hourly rate: $ 38.00 / hr ...

TTx

Systems Support Engineer

Akron, OH · On-site

$50K - $60K/yr

The role of Client Support Engineer I is specifically responsible for the following: Provide the ... Alignment with TTx Core Values *IT / Telecom background is preferred *Bachelor or Associate degree ...

TTx

Systems Support Engineer

Akron, OH · On-site

$50K - $60K/yr

The role of Client Support Engineer I is specifically responsible for the following: Provide the ... Alignment with TTx Core Values *IT / Telecom background is preferred *Bachelor or Associate degree ...

TTx

Systems Support Engineer

Akron, OH · On-site

The role of Client Support Engineer I is specifically responsible for the following: Provide the ... Alignment with TTx Core Values *IT / Telecom background is preferred *Bachelor or Associate degree ...

Thorlabs

Photonics Support Engineer I

Newton, NJ

The Photonics Support Engineer I is responsible for providing entry level technical support by ... imaging systems, telecom instruments and more. Between onsite lab opportunities, customer ...

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Telecom Support Engineer information

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$68

How much do telecom support engineer jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for telecom support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some common challenges Telecom Support Engineers face when working with clients, and how can they be addressed?

Telecom Support Engineers often encounter challenges such as troubleshooting complex network issues, managing multiple client requests simultaneously, and communicating technical information to non-technical users. To address these, it's important to develop strong problem-solving skills, prioritize tasks effectively, and cultivate clear communication. Collaborating closely with other technical teams and staying updated on new telecom technologies also helps resolve issues more efficiently and improves client satisfaction.

What is the difference between Telecom Support Engineer vs Network Support Technician?

AspectTelecom Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTelecom companies, service providersIT departments, telecom providers
ResponsibilitiesMaintaining telecom systems, troubleshooting voice/data servicesNetwork troubleshooting, hardware setup

The Telecom Support Engineer and Network Support Technician roles share certifications and work environments, focusing on network and telecom systems. The Telecom Support Engineer specializes in telecom-specific infrastructure and services, while the Network Support Technician handles broader network hardware and connectivity issues. Both roles are essential in supporting communication networks but differ in scope and focus.

What are Telecom Support Engineers?

Telecom Support Engineers are professionals who provide technical assistance and troubleshooting for telecommunications systems, such as phone networks, internet services, and data transmission devices. They work with both hardware and software components, ensuring reliable communication services. Their duties include diagnosing issues, performing maintenance, and supporting customers or internal teams with telecom-related problems. Telecom Support Engineers may also assist in the installation and configuration of new telecom systems.

What are the key skills and qualifications needed to thrive as a Telecom Support Engineer, and why are they important?

To thrive as a Telecom Support Engineer, you need a solid background in telecommunications principles, networking, and troubleshooting, often supported by a degree in engineering or related fields. Familiarity with industry-standard tools such as network analyzers, VoIP systems, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, effective communication, and customer service skills help you excel in resolving technical issues and collaborating with clients or team members. These skills are crucial to ensure reliable telecom services, minimize downtime, and maintain high customer satisfaction.
More about Telecom Support Engineer jobs
What cities are hiring for Telecom Support Engineer jobs? Cities with the most Telecom Support Engineer job openings:
What job categories do people searching Telecom Support Engineer jobs look for? The top searched job categories for Telecom Support Engineer jobs are:
Telecom Support Engineer jobs near you
Infographic showing various Telecom Support Engineer job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 93% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
Datacenter Support Engineer

Datacenter Support Engineer

E*Pro, Inc.

Redmond, WA • On-site

Contractor

Posted 8 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description

Job Title : Datacenter Support Engineer

Location : Redmond, WA

Job Type : Contract

 Description:

Data Center Support Experience

Knowledge of Networking Devices and Concept

Experience on Windows Server Admin, AD

Troubleshooting Skills(Hardware, OS) 

Work Experience in using iLO/DRAC/KVMoIP

Migration and decommision of hardware

Working experience with Server, Network and Storage Deployments

Provisioning and Racking of hardware

KVM based remote access systems

Experience on supporting SAN infrastructure

Backup & archive loaders and libraries

Strong customer relations experience

Flexibility to work in shifts for 24x7 support

Excellent verbal and written communication skills

Understanding/work experience of Complex/diverse environments

Status Reporting 


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