ZipRecruiter

Log In

1

Telecommunications Support Technician Jobs (NOW HIRING)

Avcend

TSG Support Technician With Driving

Midland, TX · On-site

$32.55/hr

TSG Support Technician With Driving - Midland, TX (Onsite) We are hiring a TSG Support Technician ... Provide desktop and telecommunications support. * Train end users on supported hardware and ...

Avcend

TSG Support Technician With Driving

Wando, SC · On-site

$26.60/hr

TSG Support Technician With Driving - Charleston, SC (Onsite) We are hiring a TSG Support ... Provide desktop and telecommunications support. * Train end users on supported hardware and ...

Goldman Edwards, Inc.

Be Seen First

Cable Systems Support Technician

Hampton, VA · On-site

$38K - $48K/yr

Structured cabling, telecommunications infrastructure, field troubleshooting, and operational ... Cable Systems Support Technician to support telecommunications operations and low-voltage ...

New

next page

Showing results 1-20

All JobsTechnology JobsTelecommunications JobsTelecommunications Specialist JobsTelecommunications Support Technician Jobs

Telecommunications Support Technician information

See salary details

$21

$30

$36

How much do telecommunications support technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for telecommunications support technician in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What is a telecommunications support technician?

Telecommunications Support Technicians are professionals who install, maintain, and troubleshoot telecommunications systems such as phone lines, internet connections, and network equipment. They ensure that communication systems operate efficiently for businesses and organizations, often handling both hardware and software issues. Their duties may include setting up new equipment, responding to service outages, and providing technical support to users. These technicians work with various technologies, including VoIP systems, routers, switches, and cabling. Strong problem-solving skills and knowledge of networking protocols are essential for this role.

What are the key skills and qualifications needed to thrive as a telecommunications support technician?

To thrive as a Telecommunications Support Technician, you need a solid understanding of networking fundamentals, telecommunications systems, and troubleshooting, often supported by a relevant associate degree or industry certifications like CompTIA Network+. Familiarity with network diagnostic tools, ticketing systems, and various telecommunications hardware is typically required. Strong problem-solving skills, attention to detail, and effective communication help technicians excel in diagnosing issues and supporting users. These skills and qualities are vital to ensure reliable network operations and timely resolution of technical problems.

What are some common challenges telecommunications support technicians face when troubleshooting network issues, and how can they effectively address them?

Telecommunications Support Technicians often encounter complex problems such as intermittent connectivity, hardware malfunctions, and compatibility issues between devices. These challenges require strong analytical skills, patience, and clear communication with both end-users and team members. Effectively addressing them typically involves following structured troubleshooting protocols, documenting issues carefully, and collaborating with engineers or vendors when advanced support is needed. Staying current with evolving technologies and participating in regular training can also help technicians resolve issues more efficiently.

What is the difference between Telecommunications Support Technician vs Network Support Specialist?

AspectTelecommunications Support TechnicianNetwork Support Specialist
CertificationsFCC, CompTIA A+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentTelecom companies, service providers, on-site and remoteIT departments, data centers, on-site and remote
Job FocusInstalling, maintaining, troubleshooting telecom systems and equipmentManaging, troubleshooting, and optimizing computer networks

The Telecommunications Support Technician primarily focuses on telecom systems, including voice and data communication equipment, while the Network Support Specialist concentrates on computer network infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

More about Telecommunications Support Technician jobs

What job categories do people searching Telecommunications Support Technician jobs look for?

The top searched job categories for Telecommunications Support Technician jobs are:

Telecommunications Support Technician jobs near you
Infographic showing various Telecommunications Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.

Telecommunications Support Technician - Onsite

Genesis10

Rochester, MN • On-site

$20 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Genesis10 is currently seeking a Telecommunications Support Technician - Onsite position with a Renowned Healthcare Organization located in Rochester, MN. This is a 12+ month contract opportunity.
Compensation: $20.00 - 23.00 per hour, W2
Position Overview:
This position works collaboratively in a team environment to support communication device operations. The incumbent will work closely with clinical staff, operational staff, and Information Technology personnel to manage the operational lifecycle of communication devices utilized throughout the organization.
Key Responsibilities:
  • Responsible for receiving, programming, configuring, testing, deploying, maintaining, troubleshooting, repairing, tracking, and retiring paging devices and related communication equipment
  • Maintain accurate inventory records and asset accountability for communication devices supporting clinical and operational staff across the enterprise
  • Perform daily activities associated with communication device provisioning, inventory control, repair, distribution, shipping, receiving, and lifecycle management
  • Receive and process returned devices, conduct functional testing and quality assurance reviews, perform minor repairs, and prepare equipment for redeployment
  • Support fulfillment of device requests and coordinate shipments to various company locations
  • Maintain inventory levels, monitor asset utilization, conduct inventory audits, and ensure accurate documentation within asset tracking systems
  • Assist with communication equipment replacement programs, device refresh activities, and disposal processes while maintaining compliance with organizational policies and operational procedures
  • Support communication device operations by troubleshooting hardware issues, coordinating escalations when necessary, maintaining operational documentation, and assisting with continuous improvement initiatives

Primary Requirements:
  • High School diploma/GED and two (2) years of telecommunications, technology support, inventory management, logistics, asset management, or related experience OR Associate's degree
  • Strong organizational, customer service, communication, and problem-solving skills
  • Demonstrated ability to maintain accurate records and manage inventory within established processes and procedures
  • Experience using Microsoft Office applications and asset tracking or inventory management systems
  • Ability to work effectively in a team-oriented environment while independently managing assigned responsibilities
  • Must be adaptable and flexible in an ever-changing work environment
  • Ability to prioritize and manage multiple tasks simultaneously while maintaining attention to detail and accuracy
  • Requires basic troubleshooting and hardware support skills
  • Ability to identify issues, perform routine maintenance and minor device repairs, and coordinate resolution of more complex technical issues
  • Demonstrates a commitment to customer service and operational excellence while supporting critical communication technologies

Desired Skills:
  • Experience supporting healthcare communication systems
  • Experience with paging systems, telecommunications equipment, wireless communication devices, or mobile device management
  • Experience with inventory control, asset lifecycle management, shipping, receiving, and logistics operations
  • Experience performing device configuration, testing, deployment, and troubleshooting activities
  • Experience using enterprise asset management or inventory tracking systems

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states/municipalities)
  • Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#DIG10-MN
Genesis10 logo

About Genesis10

Sourced by ZipRecruiter

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

View All Genesis10 Jobs

Apply