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Telecommunications Support Technician Jobs (NOW HIRING)

Avcend

TSG Support Technician with Driving

Mesquite, TX · On-site

$25 - $27/hr

Hiring Alert - TSG Support Technician with Driving Greetings from Avacend, Inc! We are currently ... Provide technical support for computer and telecommunication systems * Perform equipment ...

NPSG GLOBAL LLC

Desktop Support Technician

Marietta, GA · On-site

$19.25 - $24.50/hr

Desktop Support Technician Overview/Description: The Desktop Support Technician is primarily ... Provide support for telecommunication systems. * Create and update technical support documentation ...

Legacy Bank

IT Systems Support Technician

Wichita, KS · On-site

$16.75 - $23/hr

The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... connectivity, and telecommunications systems. * Diagnose, troubleshoot, and resolve technical ...

GHG Corp

Customer Support Technician

Houston, TX

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... connectivity, and telecommunications systems. * Diagnose, troubleshoot, and resolve technical ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB, supporting ... telecommunications systems.Diagnose, troubleshoot, and resolve technical issues for internal and ...

Avcend

TSG Support Technician With Driving

Coppell, TX · On-site

$27.65/hr

We are seeking a TSG Support Technician with Driving to join our team for a 12-month onsite ... Provide technical support for computer and telecommunication systems. * Install software, perform ...

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Telecommunications Support Technician information

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How much do telecommunications support technician jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for telecommunications support technician in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What is a telecommunications support technician?

Telecommunications Support Technicians are professionals who install, maintain, and troubleshoot telecommunications systems such as phone lines, internet connections, and network equipment. They ensure that communication systems operate efficiently for businesses and organizations, often handling both hardware and software issues. Their duties may include setting up new equipment, responding to service outages, and providing technical support to users. These technicians work with various technologies, including VoIP systems, routers, switches, and cabling. Strong problem-solving skills and knowledge of networking protocols are essential for this role.

What are the key skills and qualifications needed to thrive as a telecommunications support technician?

To thrive as a Telecommunications Support Technician, you need a solid understanding of networking fundamentals, telecommunications systems, and troubleshooting, often supported by a relevant associate degree or industry certifications like CompTIA Network+. Familiarity with network diagnostic tools, ticketing systems, and various telecommunications hardware is typically required. Strong problem-solving skills, attention to detail, and effective communication help technicians excel in diagnosing issues and supporting users. These skills and qualities are vital to ensure reliable network operations and timely resolution of technical problems.

What are some common challenges telecommunications support technicians face when troubleshooting network issues, and how can they effectively address them?

Telecommunications Support Technicians often encounter complex problems such as intermittent connectivity, hardware malfunctions, and compatibility issues between devices. These challenges require strong analytical skills, patience, and clear communication with both end-users and team members. Effectively addressing them typically involves following structured troubleshooting protocols, documenting issues carefully, and collaborating with engineers or vendors when advanced support is needed. Staying current with evolving technologies and participating in regular training can also help technicians resolve issues more efficiently.

What is the difference between Telecommunications Support Technician vs Network Support Specialist?

AspectTelecommunications Support TechnicianNetwork Support Specialist
CertificationsFCC, CompTIA A+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentTelecom companies, service providers, on-site and remoteIT departments, data centers, on-site and remote
Job FocusInstalling, maintaining, troubleshooting telecom systems and equipmentManaging, troubleshooting, and optimizing computer networks

The Telecommunications Support Technician primarily focuses on telecom systems, including voice and data communication equipment, while the Network Support Specialist concentrates on computer network infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

More about Telecommunications Support Technician jobs

What job categories do people searching Telecommunications Support Technician jobs look for?

The top searched job categories for Telecommunications Support Technician jobs are:

Telecommunications Support Technician jobs near you
Infographic showing various Telecommunications Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.

Network Support Technician

Cal-Ore Telephone Co

Dorris, CA • On-site

$25 - $35/hr

Other

Medical, Retirement

Posted 23 days ago

Job description


About Cal-Ore Telecommunications

Cal-Ore Telecommunications is a locally owned and operated telecommunications provider serving rural communities in Northern California and Southern Oregon. We deliver reliable voice, broadband, transport, and wireless services with a strong focus on customer service, network reliability, and community commitment. Our team works hands-on with modern telecom and network infrastructure to keep our customers connected.

Position Summary

Cal-Ore Telecommunications is seeking an experienced, network-focused Network Support Technician to support customer-facing network services. This role is responsible for provisioning, troubleshooting, and supporting customer facing equipment including routers, ONTs, and fixed wireless devices, while providing clear, professional communication to customers and internal teams.


Key Responsibilities

  • Provide customer-facing technical support for internet, transport, and fixed wireless services
  • Provision, configure, and troubleshoot customer equipment including routers, ONTs, and wireless radios
  • Diagnose and resolve network connectivity, performance, and service issues
  • Work directly with customers to gather information and communicate solutions clearly
  • Support service turn-ups, changes, and migrations
  • Participate in outage response and service restoration efforts
  • Maintain accurate documentation of customer services and troubleshooting actions
  • Participate in on-call rotation and work overtime as required


Qualifications

  • 5+ years of experience in network support, ISP, or telecommunications environments
  • Strong understanding of IP networking fundamentals (TCP/IP, routing, switching, DHCP, DNS)
  • Hands-on experience with customer network equipment (routers, ONTs, fixed wireless)
  • Strong communication skills with the ability to explain technical concepts clearly
  • Ability to work primarily on-site in Dorris, CA
  • Valid driver's license


Preferred Qualifications

  • Experience working for an ISP or telecommunications provider
  • Familiarity with fixed wireless access technologies
  • Hand-on experience with network troubleshooting tools (e.g. Wireshark)
  • Experience with network monitoring and ticketing systems
  • Relevant certifications (Network+, CCNA, or similar)
  • Experience administering Linux and Windows systems
  • Experience with various programming/scripting languages (e.g. Perl, Python, PHP, etc.)


Working Conditions

This position is primarily on-site at the Dorris, CA office. Hybrid or remote work may be used as necessary but is not the primary work arrangement. Participation in on-call rotation and overtime is required.


Cal-Ore offers competitive wages and a generous benefits package, including medical coverage and a pension plan.