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Telecommunications Support Technician Jobs (NOW HIRING)

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB, supporting ... telecommunications systems.Diagnose, troubleshoot, and resolve technical issues for internal and ...

GHG Corp

Customer Support Technician

Houston, TX

$17.50 - $23.50/hr

Customer Support Technician - GHG Corporation GHG Corporation is an established SDVOSB , supporting ... connectivity, and telecommunications systems. * Diagnose, troubleshoot, and resolve technical ...

Walmart

Technician, Telecommunications

Lowell, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Tontitown, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Pea Ridge, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Decatur, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Farmington, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Noel, MO · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Elm Springs, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Greenland, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Gravette, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Elkins, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Rogers, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Cassville, MO · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Bentonville, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Bella Vista, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Anderson, MO · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

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All JobsTelecommunications Support Technician Jobs

Telecommunications Support Technician information

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$21

$30

$36

How much do telecommunications support technician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for telecommunications support technician in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Support Technician vs Network Support Specialist?

AspectTelecommunications Support TechnicianNetwork Support Specialist
CertificationsFCC, CompTIA A+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentTelecom companies, service providers, on-site and remoteIT departments, data centers, on-site and remote
Job FocusInstalling, maintaining, troubleshooting telecom systems and equipmentManaging, troubleshooting, and optimizing computer networks

The Telecommunications Support Technician primarily focuses on telecom systems, including voice and data communication equipment, while the Network Support Specialist concentrates on computer network infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

What are the key skills and qualifications needed to thrive as a telecommunications support technician?

To thrive as a Telecommunications Support Technician, you need a solid understanding of networking fundamentals, telecommunications systems, and troubleshooting, often supported by a relevant associate degree or industry certifications like CompTIA Network+. Familiarity with network diagnostic tools, ticketing systems, and various telecommunications hardware is typically required. Strong problem-solving skills, attention to detail, and effective communication help technicians excel in diagnosing issues and supporting users. These skills and qualities are vital to ensure reliable network operations and timely resolution of technical problems.

What are some common challenges telecommunications support technicians face when troubleshooting network issues, and how can they effectively address them?

Telecommunications Support Technicians often encounter complex problems such as intermittent connectivity, hardware malfunctions, and compatibility issues between devices. These challenges require strong analytical skills, patience, and clear communication with both end-users and team members. Effectively addressing them typically involves following structured troubleshooting protocols, documenting issues carefully, and collaborating with engineers or vendors when advanced support is needed. Staying current with evolving technologies and participating in regular training can also help technicians resolve issues more efficiently.

What is a telecommunications support technician?

Telecommunications Support Technicians are professionals who install, maintain, and troubleshoot telecommunications systems such as phone lines, internet connections, and network equipment. They ensure that communication systems operate efficiently for businesses and organizations, often handling both hardware and software issues. Their duties may include setting up new equipment, responding to service outages, and providing technical support to users. These technicians work with various technologies, including VoIP systems, routers, switches, and cabling. Strong problem-solving skills and knowledge of networking protocols are essential for this role.
More about Telecommunications Support Technician jobs
What job categories do people searching Telecommunications Support Technician jobs look for? The top searched job categories for Telecommunications Support Technician jobs are:
Telecommunications Support Technician jobs near you
Infographic showing various Telecommunications Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.

Customer Support Technician

GHG Corporation

Houston, TX • On-site

$17.50 - $23.50/hr

Full-time

Retirement

Re-posted 15 days ago

Job description

Customer Support Technician – GHG Corporation GHG Corporation is an established SDVOSB, supporting programs with NASA, NSF, and DoW. We are seeking a Customer Support Technician who can help support on our LMSTS contract.  Duties and Responsibilities:Provide advanced technical support for hardware, software, network connectivity, and telecommunications systems.Diagnose, troubleshoot, and resolve technical issues for internal and external customers via phone, remote access, and help desk tools.Install, configure, and maintain software applications, desktops, laptops, workstations, and peripheral devices.Deploy and support end-user hardware, including performing component replacements and minor hardware repairs.Provide remote technical assistance and escalate complex issues to specialized support teams as needed.Manage IT assets, including inventory tracking, hardware assignments, and software licensing.Perform system updates and patch management to maintain security and compliance.Maintain accurate documentation, support records, and ticketing databases.Identify recurring issues and recommend process improvements to management.Deliver end-user training and technical guidance to users with varying levels of technical expertise.Collaborate with IT teams, vendors, and stakeholders to ensure timely issue resolution and high customer satisfaction.Perform other duties as assigned.Required Qualifications:High School Diploma or equivalent required; additional specialized technical training equivalent to an Associate degree preferred, or a combination of education, training, and demonstrated technical proficiency.Minimum of five (5) years of experience providing technical support in an enterprise IT environment.Hands-on experience with help desk ticketing systems and remote support software.Experience deploying, configuring, and supporting desktop and laptop hardware.Experience installing software applications and managing system updates and patches.Experience troubleshooting hardware, software, and network connectivity issues.Experience with IT asset tracking and inventory management.Strong analytical, troubleshooting, and problem-solving skills.Excellent written, verbal, and interpersonal communication skills.Strong customer service orientation with the ability to support both technical and non-technical users.Ability to prioritize multiple tasks and work independently in a fast-paced environment.Demonstrated ability to work collaboratively as part of a team.Job Details:Full Time & In-person40 hours/weekBenefits/401k optionsJob Location: 2100 Space Park Drive, Nassau Bay, TX We are an Equal Employment Opportunity employer as defined by the EEOC
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