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Telecommunications Support Technician Jobs (NOW HIRING)

Qode

Executive IT Support Technician

Tampa, FL · On-site

$36 - $45/hr

Hospital Job Title: Executive IT Support Technician Location: Tampa, FL Work Arrangement: 100 ... Coordinate with Telecommunications, Cybersecurity, application, and infrastructure teams when ...

New

Walmart

Technician, Telecommunications

Pea Ridge, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Elm Springs, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Greenland, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Farmington, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Noel, MO · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Gravette, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Lowell, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Tontitown, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Avcend

TSG Support Technician

Commerce City, CO · On-site

$28.95/hr

TSG Support Technician With Driving Location: 5020 IVY STREET, Commerce City, Colorado 80022 ... computer and Telecommunication systems. * Train users on supported software and hardware with ...

Walmart

Technician, Telecommunications

Tontitown, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Elm Springs, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Anderson, MO · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Decatur, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Pea Ridge, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Anderson, MO · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

Walmart

Technician, Telecommunications

Fayetteville, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation, maintenance, and upgrade of telecommunications and cabling systems across Walmart facilities. This ...

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Telecommunications Support Technician information

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$21

$30

$36

How much do telecommunications support technician jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for telecommunications support technician in the United States is $30.70, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.54 per hour, depending on experience, location, and employer.

What is a telecommunications support technician?

Telecommunications Support Technicians are professionals who install, maintain, and troubleshoot telecommunications systems such as phone lines, internet connections, and network equipment. They ensure that communication systems operate efficiently for businesses and organizations, often handling both hardware and software issues. Their duties may include setting up new equipment, responding to service outages, and providing technical support to users. These technicians work with various technologies, including VoIP systems, routers, switches, and cabling. Strong problem-solving skills and knowledge of networking protocols are essential for this role.

What are the key skills and qualifications needed to thrive as a telecommunications support technician?

To thrive as a Telecommunications Support Technician, you need a solid understanding of networking fundamentals, telecommunications systems, and troubleshooting, often supported by a relevant associate degree or industry certifications like CompTIA Network+. Familiarity with network diagnostic tools, ticketing systems, and various telecommunications hardware is typically required. Strong problem-solving skills, attention to detail, and effective communication help technicians excel in diagnosing issues and supporting users. These skills and qualities are vital to ensure reliable network operations and timely resolution of technical problems.

What are some common challenges telecommunications support technicians face when troubleshooting network issues, and how can they effectively address them?

Telecommunications Support Technicians often encounter complex problems such as intermittent connectivity, hardware malfunctions, and compatibility issues between devices. These challenges require strong analytical skills, patience, and clear communication with both end-users and team members. Effectively addressing them typically involves following structured troubleshooting protocols, documenting issues carefully, and collaborating with engineers or vendors when advanced support is needed. Staying current with evolving technologies and participating in regular training can also help technicians resolve issues more efficiently.

What is the difference between Telecommunications Support Technician vs Network Support Specialist?

AspectTelecommunications Support TechnicianNetwork Support Specialist
CertificationsFCC, CompTIA A+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentTelecom companies, service providers, on-site and remoteIT departments, data centers, on-site and remote
Job FocusInstalling, maintaining, troubleshooting telecom systems and equipmentManaging, troubleshooting, and optimizing computer networks

The Telecommunications Support Technician primarily focuses on telecom systems, including voice and data communication equipment, while the Network Support Specialist concentrates on computer network infrastructure. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ in scope and specialization.

More about Telecommunications Support Technician jobs

What job categories do people searching Telecommunications Support Technician jobs look for?

The top searched job categories for Telecommunications Support Technician jobs are:

Telecommunications Support Technician jobs near you
Infographic showing various Telecommunications Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,853 per year, or $30.7 per hour.

Executive IT Support Technician

Qode

Tampa, FL • On-site

$36 - $45/hr

Contractor

Posted 3 days ago

New

Job description

Client: Hospital
Job Title: Executive IT Support Technician
Location: Tampa, FL
Work Arrangement: 100% Onsite
Contract Length: 6-months to turn perm
Hourly Pay Rate: $36/hr.-$45/hr
Rollover Salary Range: $75k-$95k
Position Summary
The Executive Support Technician provides dedicated, high-touch technology support to executive leadership and the executive support environment. The position serves as the primary point of contact for executive technology needs and delivers timely, discreet, professional, and highly reliable support across computers, mobile devices, collaboration platforms, conference-room technology, connectivity, and supported applications.
Executive support is the primary responsibility. When executive demand does not require immediate attention, the technician assists the broader IT Service Delivery organization with printer support, Service Desk incidents and requests, endpoint deployments, device refreshes, hardware lifecycle activities, operational coverage, and assigned technology initiatives.
The role requires a technically versatile professional who can work independently, remain composed during high-priority situations, communicate effectively with executives and executive assistants, and coordinate resolution across Network, Cybersecurity, Infrastructure, Telecommunications, AV, Service Desk, Device Support, and other technical teams. The technician maintains ownership from initial contact through resolution.
Essential Duties and Responsibilities
1 - Executive and VIP Technology Support
  • Serve as the primary IT support resource for executive leadership, executive assistants, and designated executive areas.
  • Provide white-glove in-person, remote, and telephone support with urgency, discretion, and professionalism.
  • Build trusted working relationships with executives, assistants, administrative staff, security personnel, and technical partners.
  • Troubleshoot technology issues while minimizing interruption to executive responsibilities, meetings, communications, and business activities.
  • Maintain ownership of executive incidents and requests through resolution, including when another technical team must assist.
  • Communicate progress, risks, dependencies, and next actions clearly and appropriately.
  • Protect sensitive information encountered while supporting executive users and environments.

2 - Endpoint and Peripheral Support
  • Install, configure, troubleshoot, maintain, replace, and support Windows and macOS computers.
  • Support desktops, laptops, docking stations, monitors, printers, label printers, and other approved peripherals.
  • Perform routine maintenance, software updates, configuration changes, hardware replacements, deployments, refreshes, upgrades, moves, and decommissioning.
  • Ensure replacement and upgraded devices are configured correctly and transitioned with minimal disruption.
  • Maintain accurate documentation of assigned equipment, repairs, replacements, and device disposition.
  • Assist with testing and validation of new devices, operating systems, software, and technical solutions.

3 - Mobile Device and Mobility Support
  • Configure and troubleshoot smartphones, tablets, approved mobile applications, mobile-device management, corporate access, and secure connectivity.
  • Assist with device replacements, upgrades, carrier-related issues, and transitions.
  • Troubleshoot mobile email, calendar, collaboration, authentication, VPN, synchronization, and application integration.
  • Coordinate with Telecommunications, Cybersecurity, application, and infrastructure teams when advanced assistance is required.

4 - Microsoft 365 and Collaboration Support
  • Provide advanced support for Microsoft Outlook, Teams, Microsoft 365 applications, Zoom, WebEx, and mobile synchronization.
  • Support email, calendar delegation, shared workflows, access, and cross-platform synchronization involving executives and their assistants.
  • Engage messaging, identity, Microsoft 365, or application subject-matter experts when advanced support is required.

5 - Executive Meeting, AV, and Event Support
  • Prepare, test, and support executive offices, conference rooms, leadership meetings, forums, and special events.
  • Support displays, microphones, speakers, cameras, video-conferencing equipment, and presentation technology.
  • Perform readiness checks before high-priority meetings and establish practical backup options.
  • Respond quickly to meeting-access, audio, video, presentation, platform, and connectivity problems.
  • Coordinate with AV, Collaboration, Network, and Telecommunications teams while retaining communication and follow-through.

6 - Connectivity and Access Support
  • Troubleshoot Wi-Fi, VPN, remote access, multifactor authentication, application access, and general connectivity issues.
  • Provide basic network troubleshooting in offices, remote locations, executive areas, and other approved environments.
  • Escalate advanced network, infrastructure, security, or access issues appropriately while remaining engaged until resolution, an approved workaround, or formal transfer of ownership.

7 - Printer and General Device Support
  • Provide installation, deployment, troubleshooting, maintenance, and coordination support for printers in executive areas.
  • Support printer initiatives across the organization as assigned.
  • Assist with computers, mobile technology, supported software, label printers, and peripherals used in clinical and administrative areas.
  • Collaborate with IT, Clinical Engineering, vendors, and other teams to resolve complex device issues.

8 - Service Desk and Operational Support
  • When executive support does not require immediate attention, monitor and assist with assigned Service Desk incidents and requests.
  • Resolve work within assigned access, knowledge, and support scope while following priority, escalation, documentation, and service-level expectations.
  • Support endpoint deployments, hardware refreshes, incident resolution, technology projects, and other IT Service Delivery activities.
  • Serve as a cross-trained backup for Device Support, Service Desk, and related functions to maintain continuity during workload increases, staff absences, or special initiatives.

9 - Security, Compliance, and Safety
  • Configure and support devices and access in accordance with organizational IT and security policies.
  • Follow applicable privacy, HIPAA, safety, infection-prevention, and equipment-handling requirements.
  • Partner with Cybersecurity for authentication, secure connectivity, access, and identified security concerns.
  • Escalate potential security risks promptly and do not bypass established controls.
  • Exercise discretion with confidential executive, operational, employee, and patient-related information.

10 - Documentation and Continuous Improvement
  • Document incidents, requests, troubleshooting, resolutions, hardware changes, and follow-up actions accurately.
  • Create and maintain technical documentation, knowledge articles, support instructions, and standard operating procedures.
  • Identify recurring issues, operational risks, support gaps, and inefficient processes; recommend corrective actions.
  • Share knowledge, cross-train support personnel, and participate in pilots, rollouts, upgrades, and assigned initiatives.

11 - After-Hours and On-Call Support
  • Participate in assigned evening, weekend, event, and on-call coverage.
  • Carry and monitor the designated Executive Support phone during assigned coverage periods.
  • Respond promptly to urgent issues affecting executives, leadership meetings, communications, or high-priority activities.
  • Coordinate escalation and technical assistance while maintaining clear communication with the affected executive or designated contact.

Required Qualifications
  • Bachelor's degree, relevant technical education, or an appropriate combination of technical certifications and professional experience.
  • Substantial professional experience supporting enterprise endpoints, mobile devices, applications, and users.
  • Strong working knowledge of Windows, Microsoft 365, Outlook, Teams, and common desktop applications.
  • Experience supporting smartphones, tablets, mobile applications, and mobile-device management.
  • Working knowledge of macOS, VPN, multifactor authentication, Wi-Fi, remote connectivity, and access controls.
  • Experience supporting video-conferencing, conference-room, presentation, or AV technologies.
  • Experience using an enterprise ticketing platform such as ServiceNow or Remedy.
  • Strong troubleshooting, prioritization, organizational, customer service, and written and verbal communication skills.
  • Ability to work independently, coordinate effectively across multiple technical teams, maintain confidentiality, and exercise sound judgment.
  • Ability to work onsite and provide assigned after-hours or on-call coverage.
  • Ability to move equipment weighing up to 50 pounds and to stand, walk, bend, and travel between support locations as required.

Preferred Qualifications
  • Experience providing dedicated executive, VIP, or concierge-level technical support.
  • Experience in a healthcare, hospital, or similarly complex enterprise environment.
  • Familiarity with Microsoft Intune, AirWatch, or comparable enterprise device-management technology.
  • Experience with telecom services, mobile carriers, calling plans, and mobile-device provisioning.
  • Experience supporting both Windows and macOS computers.
  • Familiarity with AV systems and collaboration engineering environments.
  • Relevant technical certifications such as CompTIA A+, Network+, Security+, or equivalent qualifications.
  • Experience with executive events, endpoint lifecycle management, printer services, deployments, and refresh initiatives.

Core Competencies
  • Executive presence and professional judgment
  • Confidentiality and discretion
  • Customer service and relationship management
  • Technical versatility and critical thinking
  • Ownership, escalation, and follow-through
  • Composure under pressure
  • Clear and concise communication
  • Cross-functional coordination
  • Prioritization and time management
  • Adaptability and cross-training
  • Process adherence
  • Accurate documentation

Work Environment
Work is performed in executive, administrative, technical, clinical, patient-care, event, and remote-support environments. The position may involve exposure to powered equipment, patient-care locations, infectious materials, or biohazards. The employee must comply with applicable safety and infection-control practices and use required personal protective equipment.
The role requires frequent movement between support areas, extended periods of standing or walking, equipment handling, and occasional local travel. Evening, weekend, event, and on-call availability may be required.
Measures of Success
  • Executive issues are handled promptly, professionally, and discreetly.
  • Technology disruption to executive meetings and responsibilities is minimized.
  • The technician maintains ownership and communicates effectively during escalations.
  • Devices, mobile technology, collaboration platforms, and meeting environments remain reliable and supportable.
  • Tickets and support records are complete and accurate.
  • Security and operational procedures are followed consistently.
  • Available capacity is used productively to support broader IT Service Delivery priorities.
  • Trusted relationships are developed without creating dependency on undocumented or nonstandard practices.

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