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Telecom Program Manager Jobs in California (NOW HIRING)

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Telecom Program Manager information

What does a Telecom program manager do?

A Telecom Program Manager oversees and coordinates large-scale telecommunications projects within an organization. Their responsibilities include planning, executing, and closing projects related to telecom infrastructure, network upgrades, and service deployments. They work closely with cross-functional teams, vendors, and stakeholders to ensure projects are delivered on time, within scope, and on budget. Additionally, they often manage risk, resolve issues, and ensure compliance with industry regulations. The role requires strong leadership, communication, and technical knowledge of telecommunications systems.

What are the key skills and qualifications needed to thrive as a telecom program manager?

To thrive as a Telecom Program Manager, you need strong project management skills, a deep understanding of telecommunications technologies, and typically a degree in engineering, IT, or a related field. Familiarity with tools like MS Project, Agile methodologies, and industry certifications such as PMP or Prince2 is often required. Exceptional leadership, communication, and problem-solving abilities help you manage cross-functional teams and stakeholders effectively. These skills are crucial for delivering complex telecom projects on time and within budget while ensuring alignment with business goals.

What are some common challenges faced by telecom program managers, and how can they be addressed?

Telecom Program Managers often navigate complex projects involving multiple stakeholders, evolving technologies, and tight deadlines. A common challenge is coordinating cross-functional teams, including engineers, vendors, and clients, to ensure timely delivery while managing shifting requirements. Addressing these challenges involves strong communication, proactive risk management, and maintaining up-to-date knowledge of industry standards. Building strong relationships across departments and setting clear expectations can help mitigate misunderstandings and keep projects on track.

What is the difference between Telecom Program Manager vs Telecom Project Manager?

AspectTelecom Program ManagerTelecom Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, focuses on specific deliverables, timelines, and budgets
CertificationsPMI PMP, PgMP, or equivalent; industry-specific certificationsPMI PMP or similar; often holds technical certifications
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationDay-to-day project execution, team management, task tracking
Usage in IndustryCommon in large telecom companies for overseeing multiple initiativesFrequent in telecom firms for managing individual projects

The main difference is that a Telecom Program Manager oversees multiple related projects to achieve strategic goals, while a Telecom Project Manager focuses on executing specific projects. Both roles require similar certifications but differ in scope and responsibilities.

What are popular job titles related to Telecom Program Manager jobs in California?

For Telecom Program Manager jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Telecom Program Manager jobs?

Cities in California with the most Telecom Program Manager job openings:

Infographic showing various Telecom Program Manager job openings in California as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% In-person job distribution.

Sr. Technical Program Mgr, Amazon Music Music Growth and Partnerships

Amazon

Culver City, CA • On-site

Full-time

Re-posted 4 hours ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,147 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

We are hiring a Senior Technical Program Manager to drive distribution, growth, and subscriptions across some of the most exciting surfaces in tech - automotive, ticketing, hearables, wearables, virtual reality, mobile, and emerging conversational experiences. In this role, you will own the end-to-end health and reliability of 100+ partner integrations, serve as the technical program manager for critical partner initiatives (OEM onboarding, API integrations, feature enablement), and build the support operations that keep our partners running at scale. You'll operate cross-functionally across 5+ engineering teams, drive resolution without direct authority, and pilot AI-powered tooling to continuously improve how we serve partners.
Key job responsibilities
TECHNICAL PROGRAM MANAGEMENT - PARTNER INTEGRATION INITIATIVES
Serve as TPM for OEM onboarding, API integrations, feature enablement, and end-to-end partner integrations; manage critical cross-team initiatives from scoping through delivery
Drive business requirements, technical designs, and program plans; run gate reviews and dependency tracking across engineering organizations
Represent the Growth and Partnerships team in cross-functional planning with internal engineering and external partner teams
PARTNER INTEGRATION HEALTH & CROSS-TEAM RESOLUTION
Own reliability of 100+ partner integrations across automotive, CTV, wearables, telecom, gaming, and voice; maintain a live health dashboard with SLA tracking and publish monthly reports to leadership
Triage and route partner-reported issues to owning engineering teams; drive P0/P1s to closure across 5+ teams without direct authority
Own the consolidated partner defect backlog as single source of truth; prioritize by device reach, revenue impact, partner status, and SLA age
Run weekly review cadences with engineering leads; surface systemic root causes to reduce inbound volume
SUPPORT ENGINEERING OPERATIONS
Manage offshore Support Engineers (L1/L2 triage); define runbooks, escalation paths, and quality standards
Build and operate the support mechanism: intake triage route track resolve post-mortem
Pilot AI and agentic tooling to automate ticket routing and assignment
A day in the life
You start the morning triaging overnight partner escalations and deciding what needs engineering attention before standup

By mid-morning you're in a gate review for a new OEM integration, flagging untracked dependencies and assigning owners. After lunch you're running a cross-team defect review, holding five engineering leads to resolution timelines on the highest-impact issues. Between meetings you're updating runbooks so your offshore support team handles the next one without you.
You bring program rigor to ambiguous problems, drive resolution across teams you don't own, and build mechanisms that prevent repeat failures.
About the team
The Amazon Music Growth & Partnerships team is how hundreds of millions of customers discover Amazon Music through the cars they drive, the TVs they watch, the wearables on their wrists, and the assistants they talk to every day

We own the APIs, infrastructure, developer tools, and integration frameworks that power 100+ active partner surfaces across automotive OEMs, big screen, wearables, hearables, voice assistants, ticketing, and emerging conversational experiences.
We sit at the intersection of product, engineering, and business development. When we get the partner integration experience right, every new launch makes the next one faster, higher quality, and closer to zero-touch. The result: Amazon Music reaches customers wherever they are, on whatever device they choose - and they never have to think twice about it.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US