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Telecom Operations Manager Jobs in Michigan (NOW HIRING)

Responsibilities As a Wire line Telecom Sr Area Manager , you will effectively lead and manage Area operations relating to construction services, outside plant and engineering services, and design ...

New

Responsibilities As a Wire line Telecom Sr Area Manager , you will effectively lead and manage Area operations relating to construction services, outside plant and engineering services, and design ...

New

Responsibilities As a Wire line Telecom Sr Area Manager , you will effectively lead and manage Area operations relating to construction services, outside plant and engineering services, and design ...

New

Responsibilities As a Wire line Telecom Sr Area Manager , you will effectively lead and manage Area operations relating to construction services, outside plant and engineering services, and design ...

New

Responsibilities As a Wire line Telecom Sr Area Manager , you will effectively lead and manage Area operations relating to construction services, outside plant and engineering services, and design ...

Customer Service Technician

Pickford, MI · On-site

$14.75 - $19.75/hr

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of ... Prior experience as a customer facing telecom operations technician * Basic electricity training ...

Showing results 21-40

Telecom Operations Manager information

See Michigan salary details

$27K

$55.3K

$103.3K

How much do telecom operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for telecom operations manager in Michigan is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $67,500.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Michigan?

For Telecom Operations Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Telecom Operations Manager jobs?

Cities in Michigan with the most Telecom Operations Manager job openings:

Infographic showing various Telecom Operations Manager job openings in Michigan as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,308 per year, or $26.6 per hour.

Wireline Telecom Sr Area Manager

MasTec Inc

Romulus, MI • On-site

$85K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

34th of 80 rated construction


Job description

Overview

MasTec Communications Group gives you the opportunity to become a part of an engaging and growing industry. As a Wireline Telecom Sr Area Manager, you are responsible for implementing and adhering to all Company policies and procedures. The role is to ensure the timely hand-off of jobs to the Area Manager/Outside Plant Engineer for fielding. 

MasTec Communications Group takes great pride in providing engineering, construction, design, and management solutions that meet the growing telecommunications needs throughout the United States. Join our fast-growing team of professionals and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety! Make it Safe, Make it Personal, Make it Home. 


Responsibilities

As a Wireline Telecom Sr Area Manager, you will effectively lead and manage Area operations relating to construction services, outside plant and engineering services, and design services.  

In addition, you will: 

  • Review and assign new projects to Outside Plant Engineers
  • Help with project prioritization based on need and escalation of these projects
  • Prepare electronic Job Packets with all maps, plans, and information needed for thorough review by OPE
  • Walkouts at sites with OPEs as needed, to have accurate information for project development
  • Help with project permitting and obtaining these permits as required to support the project and OPEs
  • Commit to constant communications with project customers and counterparts to keep information moving and manage their expectations
  • Encompass detailed use of the Comcast Job Tracking system, as well as assignment and closure of these projects
  • Review of all projects in the area and their management – from beginning to end
  • Problem-solve related to these projects, their design, and start/end dates
  • Forecast review and data entry to systems related to these projects, and estimated dollars
  • Purchase order process for these projects, as needed, and depending on non-standard items
  • Attend company and customer meetings as required
  • Manage up to 10 or more people, depending on the facility or area
  • Commit to final Construction project Job Packet completion and include all required documents
  • Regularly evaluate the performance of all employees according to procedures, and continually nurture employee development
  • Conduct company-wide safety practices, policies, and training
  • Review safety violation enforcement and disciplinary action
  • Conduct safety training and compliance
  • All other duties as assigned

Qualifications

About You: 

  • Safety is a part of your day-to-day
  • You have the ability to learn different city, county, and state permitting rules and guidelines
  • You have a valid US driver's license and a clean driving record
  • Lift and carry up to 70 lbs
  • Ability to read and understand maps, drawings, and diagrams for the project build process
  • Highly organized person who can show planning and processes to support daily work
  • Proficient with Microsoft Office products, like Outlook, Excel, Word, etc.
  • Ability to become proficient with customers' “Host Systems”
  • Understanding of RF and Fiber network architectures 
  • Ability to manage multiple staff members
  • Can interface with customers on/off-site as required
  • Professional and effective leader
  • Effective Project Manager (ability to manage multiple projects at one time)
  • Practical and conceptual thinking as related to project descriptions and needs
  • Excellent verbal, written, phone, and interpersonal skills
  • Ability to work in a fast-paced, high-volume work environment
  • Dependable, flexible to work weekends and holidays, as needed
  • Ability to be on-call, as needed
  • Work independently under minimal supervision
  • Sales experience relating to construction projects
  • Negotiation and compromise skills
  • You must have wireline experience leading crews in underground construction fiber deployment

Compensation of $85,000-$115,000 annually, depending on the experience.

Hard work pays off. See what you’ll get for your effort: 

Financial Security 

  • 401(k) with company match 
  • Employee Stock Purchase Plan (ESPP) 
  • Life insurance 
  • Short-term and Long-term disability 

Health and Wellness 

  • Medical, dental, and vision insurance 
  • Dependent care and medical flexible spending accounts
  • Employee Assistance Program (EAP) 

Work/Life Balance 

  • Paid time off 
  • Paid holidays 
  • Family and medical leave 
  • Paid sick time

We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec! 

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

#MasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareers

Qualifications:

About You: 

  • Safety is a part of your day-to-day
  • You have the ability to learn different city, county, and state permitting rules and guidelines
  • You have a valid US driver's license and a clean driving record
  • Lift and carry up to 70 lbs
  • Ability to read and understand maps, drawings, and diagrams for the project build process
  • Highly organized person who can show planning and processes to support daily work
  • Proficient with Microsoft Office products, like Outlook, Excel, Word, etc.
  • Ability to become proficient with customers' “Host Systems”
  • Understanding of RF and Fiber network architectures 
  • Ability to manage multiple staff members
  • Can interface with customers on/off-site as required
  • Professional and effective leader
  • Effective Project Manager (ability to manage multiple projects at one time)
  • Practical and conceptual thinking as related to project descriptions and needs
  • Excellent verbal, written, phone, and interpersonal skills
  • Ability to work in a fast-paced, high-volume work environment
  • Dependable, flexible to work weekends and holidays, as needed
  • Ability to be on-call, as needed
  • Work independently under minimal supervision
  • Sales experience relating to construction projects
  • Negotiation and compromise skills
  • You must have wireline experience leading crews in underground construction fiber deployment

Compensation of $85,000-$115,000 annually, depending on the experience.

Hard work pays off. See what you’ll get for your effort: 

Financial Security 

  • 401(k) with company match 
  • Employee Stock Purchase Plan (ESPP) 
  • Life insurance 
  • Short-term and Long-term disability 

Health and Wellness 

  • Medical, dental, and vision insurance 
  • Dependent care and medical flexible spending accounts
  • Employee Assistance Program (EAP) 

Work/Life Balance 

  • Paid time off 
  • Paid holidays 
  • Family and medical leave 
  • Paid sick time

We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec! 

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

#MasTecJobs #MasTecCareers #BeSuccessfulWithUs #IAmMasTec #WeAreMasTec #MasTecFamily #MasTecCommunicationsGroup #MasTecCommunicationsCareers

Education:UNAVAILABLEEmployment Type: FULL_TIME

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