ZipRecruiter

Log In

1

Telecom Operations Manager Jobs in Dearborn Heights, MI

Ledcor Group

Project Coordinator

Detroit, MI · Hybrid

Join our team as a proactive and detail-driven Project Coordinator, where you'll play a key role in managing telecom operations and project performance. This hybrid role blends coordination of field ...

New

next page

Showing results 1-20

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Dearborn Heights, MI

Telecom Operations Manager information

See Dearborn Heights, MI salary details

$28.6K

$58.5K

$109.3K

How much do telecom operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for telecom operations manager in Dearborn Heights, MI is $58,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $71,500.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What are popular job titles related to Telecom Operations Manager jobs in Dearborn Heights, MI?

For Telecom Operations Manager jobs in Dearborn Heights, MI, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Dearborn Heights, MI look for?

The top searched job categories for Telecom Operations Manager jobs in Dearborn Heights, MI are:

What cities near Dearborn Heights, MI are hiring for Telecom Operations Manager jobs?

Cities near Dearborn Heights, MI with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Dearborn Heights, MI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,529 per year, or $28.1 per hour.

Project Coordinator

Detroit, MI • Hybrid

LTS Managed Technical Services LLC
See more jobs at LTS Managed Technical Services LLCexternal

Full-time

Posted 3 days ago

New

Job description

Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979. Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs. We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do.
Join our team as a proactive and detail-driven Project Coordinator, where you'll play a key role in managing telecom operations and project performance. This hybrid role blends coordination of field operations with cost tracking and performance analysis, ensuring projects are delivered on time, within budget, and to the highest quality standards. You will collaborate with project managers, engineers, and field teams while also interfacing with clients and stakeholders.
Apply today to join the Ledcor Technical Services team!

Essential Responsibilities:

  • Coordinate and track all phases of telecom maintenance and construction projects, including scheduling, materials, access, and closure

  • Maintain and update project logs, CRM systems, and Excel trackers to reflect real-time project status

  • Conduct weekly update calls and meetings with internal teams and clients

  • Generate and submit daily work-in-progress (WIP) reports and training summaries

  • Support project cost tracking, including labor, materials, subcontractors, and equipment

  • Assist in preparing cost reports, forecasts, and earned value metrics (CPI, SPI, EAC)

  • Utilize tools like Excel and Power BI to generate performance and status reports

  • Support change management processes and ensure accurate billing and documentation

  • Collaborate with field managers to ensure job readiness and timely project completion

  • Participate in stakeholder meetings and contribute to continuous improvement initiatives

Qualifications:

  • 1 - 3 years of experience in construction project coordination or construction project controls (telecommunications experience is preferred)

  • Familiarity with U.S. telecommunications providers and their operational protocols

  • Strong proficiency in Microsoft Excel (Pivot Tables, Lookups, IF Statements, etc.); Power BI and SAP experience is a plus

  • Understanding of project performance metrics such as CPI, SPI, and EAC

  • Experience with Work Breakdown Structures (WBS) and Cost Breakdown Structures (CBS) is an asset

  • Excellent communication and time management skills

  • Ability to work independently and adapt to changing priorities

  • Willingness to travel up to 15% to project sites or offices

Work Conditions:

  • This position offers the flexibility to work remotely from a home office with occasional travel to various Ledcor offices and project sites in the state of Kentucky

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Ledcor has been recognized as a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial well-being. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor's Inclusion and Diversity initiatives, please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email.

All applicants must be able to show proof of eligibility to work in the United States.

Ledcor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. E-Verify is a registered trademark of the U.S. Department of Homeland Security

Link to: https://www.uscis.gov/e-verify

Apply