Operations Performance Manager Jobs in Dearborn Heights, MI

Job Description

Work Arrangement

This role is categorized as hybrid. The successful candidate is expected to report to GM Warren Technical Center (WTC) three times per week, or as dictated by business needs.

The Role:
The Dealer Performance Manager role serves as a key contributor to the operational success of the GM Community Dealer Development team.

What You'll Do:

• Develops, implements & monitors robust strategies to recruit and develop GM's future dealer operators

• Collaborate with the regional network teams to develop and grow the network of fully vetted dealer candidates

• Facilitates the quarterly Dealer Candidate Expertise Assessment and quarterly National Candidate Pool Selection Panel Interview processes

• Executes the LINEAGE program for dealership successors

• Maintains a high level of collaboration with the field network teams to match potential candidates with potential opportunities

• Provides candidate status updates to the Advisory Councils

• Develops an efficient annual process of "recertification" of candidates in the National Candidate Pool

• Proposes and develops IT solutions & improvements to support and ensure the network field teams have easier and efficient access to candidate data

• Coordinates monthly progress updates to the regional teams and the Dealer Development Director

• Leads, implements & monitors robust & collaborative strategies to proactively identify, manage & reduce the operational losses for our at-risk dealers

Your Skills & Abilities (Required Qualifications):

• Willingness to ask questions, take initiative and be resourceful

• Excellent interpersonal skills and ability to collaborate with Senior Leadership, Divisions and Regional Teams, as well as external vendors

• Demonstrated ability to work well in a collaborative, challenging, team environment

• A dedication to quality and accuracy around analyses to avoid mistakes

• Strong critical thinking and analytical skills, especially the ability to produce large amounts of data involving multiple variables into comprehensive, yet concise, actionable insights

• Outstanding organizational/project management skills and ability to work on multiple projects simultaneously, managing deliverables and deadlines

• Strong written & oral communication skills; ability to present confidently to senior leadership and dealer councils

• Proficient in the use of Word, PowerPoint, and Excel

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel on a regular basis (25-50%) for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.