1

Telecom Manager Jobs in Raleigh, NC (NOW HIRING)

With nearly 50 years of industry experience, we partner with major telecom providers, cloud service ... The Technical Project Manager will be responsible to support all aspect regarding the technical ...

With nearly 50 years of industry experience, we partner with major telecom providers, cloud service ... The Technical Project Manager will be responsible to support all aspect regarding the technical ...

With nearly 50 years of industry experience, we partner with major telecom providers, cloud service ... The Technical Project Manager will be responsible to support all aspect regarding the technical ...

With nearly 50 years of industry experience, we partner with major telecom providers, cloud service ... A Technical Project Manager (TPM) is responsible for leading and coordinating complex technical ...

Travel Fiber Splicer

Raleigh, NC · On-site

$20 - $25/hr

The Fiber Splicer works closely with project managers, construction crews, and quality teams to ... Experience in large-scale fiber construction or telecom projects * Knowledge of underground, aerial ...

Travel Fiber Splicer

Raleigh, NC · On-site

$20 - $25/hr

The Fiber Splicer works closely with project managers, construction crews, and quality teams to ... Experience in large-scale fiber construction or telecom projects * Knowledge of underground, aerial ...

Preferred Qualifications • Experience with Telecom Expense Management software . • Experience working with Cisco and Fortinet . About IDEXCEL, INC Idexcel is an IT services organization, with a ...

Level 1 DC Installer

Raleigh, NC · On-site

$20 - $25/hr

This role supports essential infrastructure such as data centers, telecom networks, and utility ... Collaborate with team members, site contacts, and project managers to ensure timely and quality ...

next page

Showing results 1-20

Telecom Manager information

See Raleigh, NC salary details

$38.9K

$90.7K

$129.3K

How much do telecom manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for telecom manager in Raleigh, NC is $90,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $108,900.00 per year, depending on experience, location, and employer.

What is a telecom manager?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What are the key skills and qualifications needed to thrive as a telecom manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.

How does a telecom manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

What are the most commonly searched types of Telecom jobs in Raleigh, NC?

The most popular types of Telecom jobs in Raleigh, NC are:

What are popular job titles related to Telecom Manager jobs in Raleigh, NC?

For Telecom Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Telecom Manager jobs?

Cities near Raleigh, NC with the most Telecom Manager job openings:

Infographic showing various Telecom Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $90,658 per year, or $43.6 per hour.

Senior IT Telecom Analyst / Telecom Scheduler

Raleigh, NC • Hybrid

Duke Energy
Utilities • 10K+ employees

Full-time

PTO

This job post has expired today. Applications are no longer accepted.


Duke Energy rating

8.5

Company rating: 8.5 out of 10

Based on 169 frontline employees who took The Breakroom Quiz


Job description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Saturday, September 5, 2026More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

This Senior IT Telecom Analyst / Telecom Scheduler is a member of the Telecom Delivery - Carolinas East Field Services team and works closely with the Implementation Coordinators (ICs), Technicians, the Telecom Network Operations Center (NOC), and Telecom Managers to efficiently schedule and complete project implementation and operational maintenance activities for the team in the region.

This position provides enterprise level support for Telecommunications Services needed to support infrastructure and business applications. These services include but are not limited to Synchronous Optical Networking (SONET), Dense Wavelength Division Multiplexing (DWDM), Optical Transport Network (OTN), Local Area Networks (LAN), Voice Over IP (VOIP), Land Mobile Radio, Microwave Packet Radio and a variety of other hardware and software solutions.

Responsibilities
  • Maintain a working schedule showing work assignments and PTO (vacations, doctor visits, dependent care, etc.) for all Technicians

  • Work with ICs on weekly basis to assign Techs with the right skills to complete the work

  • Work with ICs on daily (hourly) basis to accommodate changes to scheduled work

  • Work with ICs to coordinate parts deliveries in an efficient manner

  • Work with ICs to try to fill in available Technician cycles with capital work

  • Provide point of contact for Technicians when managers are not available

  • Work with second level support to provide rapid response to emergent issues

  • Coordinate the assignment of medium/low incident Remedy tickets. This typically involves reading the ticket to look for (missing information, incorrectly routed tickets). It often involves contacting the customer to clarify the issue they are having.

  • Maintain a continuous working knowledge of Technicians' locations to efficiently dispatch techs when new incidents come in. Use Samsara tool to assist in this.

  • Create monthly reports documenting completion percentages for assigned work

  • Create and assign work orders associated with monthly preventative maintenance.

  • Provide primary point of contact for nuclear plant Emergency Preparedness contacts when there are issues with sirens.

  • Work with nuclear plant ICs to schedule annual Preventive Maintenance.

  • Provide technical expertise and legacy knowledge to NOC analysts and Field Services Techs.

Basic/Required Qualifications
  • Associates degree

  • Minimum 5 years related work experience

  • In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience

Desired Qualifications
  • 5 years of experience in Field Services as a Technician or Implementation Coordinator

  • Extensive knowledge of Service Now (Incidents, Work Orders, and Change Requests)

  • Extensive knowledge of Telecom Engineering Job Packages

  • Strong communication, collaboration, and teamworking skills

  • Project planning and implementation coordination experience

  • Trouble ticket analysis and triage experience

  • Installation scheduling experience

  • Strong Microsoft Excel knowledge and experience

  • Ability to react, adjust, and manage fast-changing schedules, issues, and technician availability

Working Conditions
  • Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

  • Primarily Office, some plan and substation visits that require PPE

#LI-ZM1

#LI-Hybrid

Travel Requirements

5-15%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNo. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Privacy

Do Not Sell My Personal Information (CA)

Terms of Use

Accessibility


What Duke Energy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Duke Energy logo

About Duke Energy

Sourced by ZipRecruiter

Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity. Our natural gas unit serves 1.6 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Our company employs 28,000 people.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1904