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Telecom Manager Jobs in Kentucky (NOW HIRING)

Onco360

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management. * Design, configure, deploy, and support voice services on Mitel PBX, VoIP ...

Transunion

Customer Support Operations

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With a highly experienced and stable team, this role offers the opportunity to work on specialized, high-impact telecom solutions. This role reports directly to the Senior Manager of the Customer ...

Adecco

Field Account Executive 2

Lexington, KY · On-site

$58K - $81K/yr

  • Medical

  • Retirement

  • PTO

Comprehensive training with a focus on telecom solutions and fiber sales * Career advancement ... Relationship Management Build and maintain long-term relationships within mid-market accounts ...

TDS Telecom

Field Service Technician III

Lewisport, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... Performs project management for the installation of systems and performs related functions as ...

Ledcor Group

Manager, HS&E

Florence, KY · On-site

Apply today to join our Telecom division! Responsibilities: * Works closely with the HS&E management team to achieve industry leading HS&E performance. * Mentors and coaches HS&E employees on their ...

TDS Telecom

Field Service Technician III

Lewisport, KY · On-site

$27.62 - $41.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Lewisport, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician III

Lewisport, KY

$27.62 - $41.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who ... Performs project management for the installation of systems and performs related functions as ...

TDS Telecom

Field Service Technician II

Lewisport, KY · On-site

$25.13 - $37.69/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... Performs project management of the installation of systems and performs related functions as ...

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Showing results 21-40

All JobsTelecom JobsTelecom Manager JobsTelecom Manager Jobs in Kentucky

Telecom Manager information

See Kentucky salary details

$34.7K

$81K

$115.5K

How much do telecom manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for telecom manager in Kentucky is $81,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $97,300.00 per year, depending on experience, location, and employer.

What is a telecom manager?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

How does a telecom manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What are the key skills and qualifications needed to thrive as a telecom manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.

What are the most commonly searched types of Telecom jobs in Kentucky?

The most popular types of Telecom jobs in Kentucky are:

What are popular job titles related to Telecom Manager jobs in Kentucky?

For Telecom Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Telecom Manager jobs in Kentucky look for?

The top searched job categories for Telecom Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Telecom Manager jobs?

Cities in Kentucky with the most Telecom Manager job openings:

Telecom Manager jobs near you
Infographic showing various Telecom Manager job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $81,000 per year, or $38.9 per hour.

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 112 rated pharmacies

Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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