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Telecom Job Jobs (NOW HIRING)

Berkshire Hathaway Energy

Sr Telecom Analyst

Las Vegas, NV · On-site

$102K - $127K/yr

Telecom Operations & Vendor Management * Oversees telecommunications expense management, including carrier contracts, billing validation, and cost optimization strategies. * Audits carrier invoices ...

Whidbey Telecom

TELECOM CONSTRUCTION WORKER

Langley, WA · On-site

$19.75 - $26.75/hr

Whidbey Telecom is a community-focused provider, and this role helps keep our neighbors connected by supporting underground telecom construction across the island. You'll assist with site prep ...

5x5 Telecom

Be Seen First

Telecom Enterprise Account Executive

Pasadena, CA · On-site

$75K - $120K/yr

At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a dynamic team with a proven track record of making things happen, offering enterprise solutions like internet, VoIP ...

Computer Futures

Senior Telecom Analyst

Houston, TX · On-site

The Telecom Support Specialist will be responsible for with all facets of the company's telecommunication needs. This includes a wide range of job duties including but not limited to, basic phone set ...

Southern Company

Telecom Analyst

Montgomery, AL · On-site

Telecom Analyst - Fiber To Distribution JOB SUMMARY: This position works very closely with the Alabama Power Connectivity and Innovation Department with responsibilities that include, but are not ...

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and international in provisioning, billing and equipment ordering for all circuits for voice, data and network ...

Southern Company

Telecom Analyst

Montgomery, AL · On-site

Telecom Analyst - Fiber To Distribution JOB SUMMARY: This position works very closely with the Alabama Power Connectivity and Innovation Department with responsibilities that include, but are not ...

Robert Half

Telecom Analyst

San Ramon, CA

The Telecom Analyst will provide all levels of support for RH and Protiviti domestic and international in provisioning, billing and equipment ordering for all circuits for voice, data and network ...

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Telecom Job information

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How much do telecom job jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for telecom job in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $22.12 per hour, depending on experience, location, and employer.

What does a telecom worker do?

A telecom worker installs, maintains, and repairs telecommunications equipment and networks, including fiber optics, cables, and wireless systems. They troubleshoot technical issues, ensure network reliability, and may work in various environments such as outdoor sites or data centers, often requiring technical skills and certifications. Their work supports communication services like internet, phone, and television connections.

What are some common challenges faced by telecom professionals when managing large-scale network deployments?

Telecom professionals often encounter challenges such as coordinating with multiple vendors, adhering to tight project timelines, and ensuring minimal disruption during network upgrades or expansions. Managing large-scale deployments requires attention to detail when configuring equipment and troubleshooting connectivity issues. Effective communication with cross-functional teams, including field technicians and project managers, is crucial for resolving issues promptly and keeping projects on track.

What are the key skills and qualifications needed to thrive in a Telecom job, and why are they important?

To thrive in a Telecom job, you need a solid understanding of telecommunications networks, signal processing, and industry protocols, often supported by a degree in electronics, telecommunications, or related fields. Familiarity with network management tools, wireless technologies, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, excellent communication, and teamwork skills set outstanding professionals apart in this field. These competencies are crucial for ensuring reliable communication systems, effective troubleshooting, and meeting the connectivity needs of clients and organizations.

What are telecom jobs?

Telecom jobs refer to careers within the telecommunications industry, which is responsible for enabling communication through electronic means such as phone, internet, and television services. These jobs include a wide range of roles like network engineers, technicians, customer support representatives, project managers, and sales professionals. Workers in telecom help design, install, maintain, and troubleshoot communication networks and equipment. With the rapid advancement of technology, telecom professionals play a crucial role in keeping people and businesses connected. The industry offers opportunities for both technical and non-technical professionals.

What jobs pay $10,000 a month without a degree?

In telecom and related fields, roles such as sales managers, network project managers, or technical consultants can earn $10,000 or more monthly without a formal degree, often relying on experience, certifications, and specialized skills. High-paying positions typically require strong communication, technical knowledge, and industry certifications like Cisco or CompTIA. These jobs may involve sales, technical support, or project management in a fast-paced environment.

What is the difference between Telecom Job vs Network Technician?

AspectTelecom JobNetwork Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentTelecom companies, field sites, officesData centers, client sites, offices
Employer & Industry UsageTelecom service providers, infrastructure firmsIT service providers, network installation companies
Common Search & ComparisonYesYes

Telecom jobs and network technician roles share similar certifications and work environments, often overlapping in industry usage. While telecom jobs focus on telecommunications infrastructure and services, network technicians primarily handle network setup, maintenance, and troubleshooting across various IT environments. Both roles are essential in ensuring reliable communication and data transfer, making them closely related but distinct in scope and specialization.

What is a telecom job role?

A telecom job role involves working with telecommunications systems, networks, and infrastructure to ensure reliable communication services. Common positions include network technicians, engineers, and installers who use tools like diagnostic software and may require certifications such as Cisco or CompTIA. These roles often require technical skills, problem-solving abilities, and adherence to safety standards.

What are the careers in telecommunication?

Careers in telecommunication include roles such as network engineers, telecommunications technicians, systems analysts, and radio frequency engineers. These jobs often require knowledge of networking, signal processing, and relevant certifications like Cisco or CompTIA, and may involve working with hardware, software, and infrastructure in various environments.
More about Telecom Job jobs
What cities are hiring for Telecom Job jobs? Cities with the most Telecom Job job openings:
What states have the most Telecom Job jobs? States with the most job openings for Telecom Job jobs include:
What job categories do people searching Telecom Job jobs look for? The top searched job categories for Telecom Job jobs are:
Telecom Job jobs near you
Sr Telecom Analyst

Sr Telecom Analyst

Berkshire Hathaway Energy

Las Vegas, NV • On-site

$102K - $127K/yr

Full-time

Posted 7 days ago

Berkshire Hathaway Energy rating

6.5

Company rating: 6.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Job Description
Basic Purpose
Performs advanced analysis, design, and support of Customer Experience technologies, with a primary focus on Genesys Cloud IVR and ACD platforms. Leads complex initiatives across telephony, routing, and integrated customer service systems to ensure reliable, scalable, and cost-effective solutions.
Responsibilities
Essential Duties and Responsibilities
IVR / ACD Design & Development
  • Designs, develops, and maintains IVR call flows using Genesys Cloud Architect, including routing strategies, speech recognition, and self-service capabilities.
  • Implements and optimizes ACD configurations, including skills-based routing, queue management, and workforce integrations.
  • Translates business requirements into scalable IVR and routing solutions aligned with customer experience best practices.

Requirements & Solution Analysis
  • Leads requirements gathering sessions with business stakeholders to define, analyze, and prioritize enhancement requests and new capabilities.
  • Documents functional and technical specifications for IVR, ACD, and integrated systems.
  • Partners with development and backend system teams to define and deliver integration requirements.

System Configuration & Integration
  • Configures and maintains related platforms including NICE Cloud WFM, Mindful Surveys, and other customer experience applications.
  • Supports integrations between Genesys Cloud and enterprise systems such as CRM, APIs, and data services.
  • Collaborates on telephony infrastructure including PSTN carriers, Cisco Call Manager, Intrado E911, and Microsoft Teams.

Telecom Operations & Vendor Management
  • Oversees telecommunications expense management, including carrier contracts, billing validation, and cost optimization strategies.
  • Audits carrier invoices to identify discrepancies, billing errors, and savings opportunities; drives resolution with vendors.
  • Manages billing exceptions, including misapplied payments, missing invoices, new account setups, and dispute resolution.

Service Delivery & Performance
  • Coordinates across stakeholders to ensure timely, accurate delivery of enhancements and production support activities.
  • Monitors system performance, availability, and service level agreements (SLAs) for telecom services, repairs, and outages.
  • Lead incident response and root cause analysis for telephony and IVR-related issues.

Governance & Continuous Improvement
  • Ensure adherence to change management processes across all environments and business units.
  • Reports on carrier contract performance, policy compliance, and operational metrics.
  • Drives continuous improvement through analysis, optimization, and implementation of best practices in IVR design and telecom operations.

Additional Responsibilities
  • Provides mentorship and technical guidance to junior analysts and team members.
  • Stays current with emerging trends in contact center technologies and proactively recommend improvements.
  • Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
  • Performs related duties as assigned.

Qualifications
Essential Education, Skills, and Environment
Education and Work Experience
Bachelor's degree in information systems, computer science, or related technical field, or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) Five years of experience with Genesys Cloud (or similar CCaaS platforms)
Specialized Knowledge and Skills
Demonstrated knowledge of:
  • Strong experience with IVR design, call routing, and contact center technologies
  • Knowledge of SIP, VoIP, PSTN, and telecom carrier environments
  • Experience with APIs, integrations, and backend system design

Demonstrated skills such as:
  • Strong analytical, documentation, and stakeholder communication skills

Equipment and Applications
PCs, word processing, spreadsheet and database software.
Work Environment and Physical Demands
General office environment. No special physical demands required.
Note: Immigration Sponsorship
At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but is NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For more information regarding work visas, please visit www.uscis.gov.
About Us
NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers throughout Nevada as well as a state tourist population exceeding 40 million annually. Among the many communities we serve are Las Vegas, Reno-Sparks, Henderson, Elko and South Lake Tahoe. We also provide natural gas to more than 155,000 citizens in the Reno-Sparks area.
About the Team
NV Energy is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

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