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Telecom Implementation Manager Jobs in Florida (NOW HIRING)

DFND Security

Telecom Wireless Engineer

Tampa, FL

Implementation & Deployment • Lead or support deployment of wireless infrastructure including ... Project Management & Collaboration • Support capital projects involving telecom infrastructure ...

Phsorg

$77K - $118K/yr

This role leads the design, implementation, migration, and operational support of largescale voice ... Manager, Unity Connection, and Contact Center environment, supporting approximately 14,000 ...

Arch Telecom

Retail Store Manager

Key Biscayne, FL · On-site

$60K - $120K/yr

Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to ... implementation of new store programs and initiatives. * Lead by example, selling to find ...

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Telecom Implementation Manager information

What are Telecom Implementation Managers?

Telecom Implementation Managers are professionals responsible for overseeing the deployment and integration of telecommunications systems and networks. They coordinate projects involving the installation, configuration, and testing of telecom equipment, often working with vendors, engineers, and technical teams to ensure timely and efficient implementation. Their duties also include managing budgets, schedules, and ensuring compliance with industry standards and regulations. By bridging the gap between technical teams and business objectives, they help organizations deliver reliable communication services.

What is the difference between Telecom Implementation Manager vs Network Engineer?

AspectTelecom Implementation ManagerNetwork Engineer
Primary FocusOverseeing telecom project deployment and coordinationDesigning, implementing, and maintaining network infrastructure
CertificationsCCNA, PMP, Telecom-specific certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentProject sites, client locations, telecom companiesData centers, corporate offices, network labs
Industry UsageTelecom service providers, vendorsIT departments, telecom companies, ISPs

The Telecom Implementation Manager focuses on managing the deployment of telecom systems and projects, ensuring timely delivery and coordination. In contrast, a Network Engineer primarily designs and maintains network infrastructure. While both roles require technical certifications and work within the telecom industry, their responsibilities differ: managers oversee projects, whereas engineers handle technical network setup and troubleshooting.

What are the key skills and qualifications needed to thrive as a Telecom Implementation Manager, and why are they important?

To thrive as a Telecom Implementation Manager, you need strong project management abilities, technical knowledge of telecommunications networks, and a relevant degree in engineering or a related field. Familiarity with tools like MS Project, AutoCAD, and industry certifications such as PMP or Prince2 is highly valued. Exceptional organizational, leadership, and communication skills help you coordinate cross-functional teams and manage client expectations. These skills ensure smooth project delivery, cost control, and alignment with both technical requirements and stakeholder goals.

What are some common challenges faced by Telecom Implementation Managers during large-scale network rollouts?

Telecom Implementation Managers often encounter challenges such as coordinating multiple vendors, managing tight project timelines, and addressing unexpected technical issues on-site. Ensuring effective communication between engineering teams, contractors, and clients is crucial to prevent delays and cost overruns. Additionally, adapting to changing regulatory requirements and maintaining high standards for safety and quality can add complexity to the role. Successful managers develop strong organizational and problem-solving skills to navigate these obstacles and keep projects on track.
What are popular job titles related to Telecom Implementation Manager jobs in Florida? For Telecom Implementation Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Telecom Implementation Manager jobs in Florida look for? The top searched job categories for Telecom Implementation Manager jobs in Florida are:
What cities in Florida are hiring for Telecom Implementation Manager jobs? Cities in Florida with the most Telecom Implementation Manager job openings:
Telecom Implementation Manager jobs near you
Infographic showing various Telecom Implementation Manager job openings in Florida as of June 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 91% In-person, and 9% Remote job distribution.
Telecom Support Service Delivery Manager (SDM)

Telecom Support Service Delivery Manager (SDM)

Source 1 Solutions

Clearwater, FL • On-site

Full-time

Posted 3 days ago

Job description

Job Summary:
Source 1 Solutions is seeking a Telecom Support Service Delivery Manager (SDM) to oversee the end-to-end delivery of telecom services. The role involves managing service delivery across various teams, ensuring high service quality, operational efficiency, and effective communication with stakeholders.
Responsibilities:
• Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
• Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
• Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
• Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
• Implement and maintain service management framework (ITIL preferred).
• Act as a primary escalation point for critical incidents (P1/P2 outages).
• Implement and maintain an on-call Rota to satisfy all product ranges supported.
• Drive continuous improvement initiatives to reduce case volumes and improve service performance.
• Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
• Manage customer relationships and ensure high levels of client satisfaction.
• Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.
Qualifications:
Required:
• 5–10 years’ experience in telecoms and IT service delivery roles.
• Previous experience managing support, engineering, and dispatch teams.
• Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
• Understanding of carrier services, networking infrastructure, and telephony systems.
• Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
• Ability to analyze technical issues and provide guidance to engineering teams.
• Proven leadership in managing multi-disciplinary technical teams.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
• Experience presenting to the executive leadership and producing C-level reporting decks.
• Strong organizational skills with the ability to manage competing priorities.
• Very strong communications skills in an engineering environment.
Preferred:
• ITIL certification advantageous.
• Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).
• Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.
Company:
Source 1 Solutions offers a vast array of products, from drug testing and background checks to driving records and DNA paternity testing, to businesses large and small. Founded in 2001, the company is headquartered in Austin, Texas, US, , with a team of 2-10 employees. The company is currently Early Stage.

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