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Telecom Carrier Jobs (NOW HIRING)

Digital Direction

Telecom Client Success Manager

Be the main point of contact for telecom renewal pricing and telecom carrier contract management. Requirements: * Bachelor's degree in Business Administration, Marketing, or a related field. * 5+ ...

Oldcastle BuildingEnvelope

Telecom Engineer

Dallas, TX · On-site

Coordinate efforts between vendors, carriers, managed service providers, business leaders, and IT ... Telecom Operations & Service Delivery * Oversee daily telecom operations, including incident ...

New

Gap, Inc.

Telecom Manager

Pleasanton, CA · On-site

Vendor, Carrier & Financial Management • Lead relationships with global and regional telecom carriers and service providers. • Oversee contract lifecycle management, renewals, and negotiations in ...

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How much do telecom carrier jobs pay per year?

As of Aug 9, 2026, the average yearly pay for telecom carrier in the United States is $74,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $95,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom carrier professional, and why are they important?

To excel as a Telecom Carrier professional, you need expertise in telecommunications networks, regulatory compliance, and business operations, often backed by a degree in telecommunications, information technology, or business. Familiarity with network management systems, OSS/BSS platforms, and industry certifications like CCNA or CompTIA Network+ is highly valuable. Strong analytical thinking, customer service orientation, and effective communication skills help build trust and solve complex challenges with clients and partners. These competencies ensure reliable service delivery, regulatory adherence, and the ability to compete and grow in a dynamic telecom market.

What are the most common challenges faced by professionals working for a telecom carrier, and how can they be addressed?

Professionals working at telecom carriers often encounter challenges such as keeping up with rapid technological advancements, managing large-scale network infrastructure, and adhering to strict regulatory requirements. Adapting to new technologies like 5G and IoT requires continuous learning and collaboration with cross-functional teams. Effective communication, ongoing professional development, and proactive problem-solving are key to overcoming these challenges and contributing to a carrier’s reliability and innovation.

What is a telecom carrier?

Telecom carriers are companies that provide telecommunications services such as voice, data, and messaging over networks like phone lines, fiber optics, or wireless signals. These companies build and maintain the infrastructure that allows individuals and businesses to communicate locally and globally. Examples of telecom carriers include AT&T, Verizon, and T-Mobile. They enable services like mobile phone connectivity, internet access, and long-distance calling.
More about Telecom Carrier jobs
What states have the most Telecom Carrier jobs? States with the most job openings for Telecom Carrier jobs include:
What job categories do people searching Telecom Carrier jobs look for? The top searched job categories for Telecom Carrier jobs are:
Telecom Carrier jobs near you
Infographic showing various Telecom Carrier job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 92% Full Time, 4% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $74,405 per year, or $35.8 per hour.

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Re-posted 21 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply