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Telecom Billing Manager Jobs in Indiana (NOW HIRING)

Operations Manager, Owner Position: Exempt Non-Exempt Overtime Required: Yes No General Job Summary ... tracking of supplies, billing, hours, safety documents, etc. * Ensure safety practices and ...

Operations Manager, Owner Position: Exempt Non-Exempt Overtime Required: Yes No General Job Summary ... tracking of supplies, billing, hours, safety documents, etc. * Ensure safety practices and ...

... telecom operations and project performance. This hybrid role blends coordination of field ... Support change management processes and ensure accurate billing and documentation * Collaborate ...

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Telecom Billing Manager information

What does a telecom billing manager do?

A Telecom Billing Manager oversees the billing operations for telecommunications services, ensuring accurate invoicing, revenue assurance, and compliance with industry standards. They manage billing systems, resolve discrepancies, and coordinate with internal teams to handle customer billing queries and disputes. Additionally, they analyze billing data to identify trends, implement process improvements, and maintain regulatory compliance. Their role is essential in optimizing revenue flow and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a telecom billing manager?

To thrive as a Telecom Billing Manager, you need expertise in billing operations, telecom industry knowledge, and a degree in finance, business, or a related field. Familiarity with telecom billing systems (such as Oracle BRM or Amdocs), data analysis tools, and regulatory compliance is typically required. Strong problem-solving, leadership, and communication skills help manage teams and resolve complex billing issues. These skills are crucial for accurate revenue management, regulatory compliance, and maintaining customer satisfaction in a dynamic telecom environment.

What are some common challenges faced by telecom billing managers when integrating new billing systems?

Telecom Billing Managers often encounter challenges such as data migration complexities, ensuring system compatibility with existing platforms, and maintaining billing accuracy during the transition. Coordinating with IT, finance, and customer service teams is essential to resolve integration issues and minimize disruptions. Strong project management and a proactive approach to troubleshooting are crucial for a smooth implementation and to ensure customers experience minimal impact.

What is the difference between Telecom Billing Manager vs Telecom Account Manager?

AspectTelecom Billing ManagerTelecom Account Manager
Primary FocusOverseeing billing processes, invoicing, and revenue managementManaging client relationships, sales, and account growth
Required SkillsBilling systems, data analysis, financial reportingCustomer service, sales, communication
Work EnvironmentFinance and billing departments within telecom companiesSales and customer service teams, client sites
CertificationsBilling certifications, finance-related credentialsSales or account management certifications

While both roles are essential in the telecom industry, the Telecom Billing Manager focuses on billing operations and revenue accuracy, whereas the Telecom Account Manager emphasizes client relationships and sales growth. Understanding these differences helps in choosing the right career path or hiring the appropriate professional.

What are popular job titles related to Telecom Billing Manager jobs in Indiana?

For Telecom Billing Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Telecom Billing Manager jobs?

Cities in Indiana with the most Telecom Billing Manager job openings:

Administrative Assistant 1

Richmond, IN • On-site

Other

Posted 22 days ago


Sunrise Telecom rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

77th of 101 rated telecommunications companies


Job description

Title: Administrative Assistant 1
Immediate Supervisor: Site Manager, Owner
Position: Exempt Non-Exempt
Overtime Required: Yes No
General Job Summary:
Under direct supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information.
Represents company and provides information and assistance to internal and external customers.
Principal duties and Responsibilities:
• Provides operations/general support to manager or team
• Speaks clearly and respectfully to internal and external customers to relay information.
• Data entry and maintenance of specific systems such as work orders, production, locates, employee time, invoicing, billing, or other tasks as requested to meet the needs of local office.
• Perform other related work as assigned using available resources to achieve established goals.
Position Requirements:
• High School Diploma preferred
• Have the ability to complete assignments with minimal supervision
• Organized and motivated to provide project support as directed
• Conscientious professional who has a pleasant phone manner and excellent organizational skills
• Proficient in Microsoft Office products, specifically Word and Excel. Outlook preferred.
• Ability to handle multiple tasks
Experience with Brightspeed strongly preferred
(This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)


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