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Telecom Billing Manager Jobs in Indiana (NOW HIRING)

... telecom operations and project performance. This hybrid role blends coordination of field ... Support change management processes and ensure accurate billing and documentation * Collaborate ...

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Telecom Billing Manager information

What are some common challenges faced by telecom billing managers when integrating new billing systems?

Telecom Billing Managers often encounter challenges such as data migration complexities, ensuring system compatibility with existing platforms, and maintaining billing accuracy during the transition. Coordinating with IT, finance, and customer service teams is essential to resolve integration issues and minimize disruptions. Strong project management and a proactive approach to troubleshooting are crucial for a smooth implementation and to ensure customers experience minimal impact.

What is the difference between Telecom Billing Manager vs Telecom Account Manager?

AspectTelecom Billing ManagerTelecom Account Manager
Primary FocusOverseeing billing processes, invoicing, and revenue managementManaging client relationships, sales, and account growth
Required SkillsBilling systems, data analysis, financial reportingCustomer service, sales, communication
Work EnvironmentFinance and billing departments within telecom companiesSales and customer service teams, client sites
CertificationsBilling certifications, finance-related credentialsSales or account management certifications

While both roles are essential in the telecom industry, the Telecom Billing Manager focuses on billing operations and revenue accuracy, whereas the Telecom Account Manager emphasizes client relationships and sales growth. Understanding these differences helps in choosing the right career path or hiring the appropriate professional.

What does a telecom billing manager do?

A Telecom Billing Manager oversees the billing operations for telecommunications services, ensuring accurate invoicing, revenue assurance, and compliance with industry standards. They manage billing systems, resolve discrepancies, and coordinate with internal teams to handle customer billing queries and disputes. Additionally, they analyze billing data to identify trends, implement process improvements, and maintain regulatory compliance. Their role is essential in optimizing revenue flow and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a telecom billing manager?

To thrive as a Telecom Billing Manager, you need expertise in billing operations, telecom industry knowledge, and a degree in finance, business, or a related field. Familiarity with telecom billing systems (such as Oracle BRM or Amdocs), data analysis tools, and regulatory compliance is typically required. Strong problem-solving, leadership, and communication skills help manage teams and resolve complex billing issues. These skills are crucial for accurate revenue management, regulatory compliance, and maintaining customer satisfaction in a dynamic telecom environment.

What are popular job titles related to Telecom Billing Manager jobs in Indiana?

For Telecom Billing Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Telecom Billing Manager jobs in Indiana look for?

The top searched job categories for Telecom Billing Manager jobs in Indiana are:

What cities in Indiana are hiring for Telecom Billing Manager jobs?

Cities in Indiana with the most Telecom Billing Manager job openings:

Sales Representative (Door-to-Door Sales)

ISOFUSION INC

Columbus, IN • On-site

$36K - $95K/yr

Full-time

Re-posted 13 days ago


Job description

Description:

Job Title: Sales Representative

Position Type: Full-Time, W2 Compensation: $36,000 to $95,000 annual Guaranteed Base Rate + Premium Uncapped Commission (Whichever is Greater)

About the Role Are you an ambitious, self-motivated communicator who thrives on the freedom of working outside an office? We are seeking driven Sales Representatives to join our growing field marketing team. In this position, you will be the face of our brand, engaging directly with residential consumers to upgrade their home internet service.

We believe field professionals deserve a compensation package that matches their grind. That is why we provide a unique, non-recoverable draw structure. You are guaranteed a secure baseline of $36,000 to $95,000 annual for every single hour you work. When your installations take off, you move straight into our premium, uncapped commission tiers—earning the absolute highest value between your hourly tracking and your monthly sales performance.

What We Offer (Compensation and Benefits) The Ultimate Safety Net: $36,000 to $95,000 annual guaranteed base pay, paid out semi-monthly on the 1st and 16th.

Premium Commission Structure: High-value, performance-driven commission true-ups paid out on a monthly basis.

Uncapped Earning Potential: Your pipeline and commission checks are entirely yours to build.

Company-Provided Warm Leads: Access to specialized phone queues and warm marketing leads to supplement your field knocking.

Key Responsibilities

Direct Field Prospecting: Conduct face-to-face sales presentations to residential consumers within assigned territories, identifying needs and presenting high-speed internet solutions.

Territory Management: Systematically map, pin, and update lead demographics and interaction histories using our territory management tool, RepCard.

Accuracy: Process customer contracts securely on-site using the company’s designated Field Order System webpage. Ensure proper customer data integrity and correct lead source classification tagging.

Pipeline Coordination: Actively follow up with self-sourced prospects over the phone or via return visits to clear roadblocks and assist scheduling with our technician setup teams.

Quality Account Management: Build clean, sustainable customer volume by setting accurate expectations regarding plan tiers, monthly billing, and tech appointments.


Requirements:

Experience: Prior experience in door-to-door sales, residential canvas prospecting, telecom, retail customer service, or hospitality is preferred but not required. We will train the right attitude!

Communication Skills: Strong interpersonal skills with the ability to confidently introduce yourself, handle objections at the door, and close deals over the phone.

Resilience and Drive: A competitive mindset with the emotional stamina to handle rejection and maintain high energy throughout a field shift.

Tech Literacy: Comfortable navigating standard smartphones, tablet web interfaces, and field apps (RepCard/Web Portals) daily.

Mobility: Must have reliable transportation to travel out to assigned residential sales territories daily.

Schedule Flexibility: Availability to work optimal hours, including late afternoons, early evenings, and Saturdays when consumers are most likely to be at home.