ZipRecruiter

Log In

1

Technology Operations Analyst Jobs (NOW HIRING)

ZELIS

IT Operations Analyst II

Bedminster, NJ · On-site

POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...

ZELIS

IT Operations Analyst II

Bedminster, NJ · On-site

POSITION OVERVIEW The IT Operations Analyst will be responsible for supporting all operational aspects of the Zelis payment processing system KEY RESPONSIBILITIES * Support all operational aspects of ...

next page

Showing results 1-20

All JobsTechnology Operations Analyst Jobs

Technology Operations Analyst information

See salary details

$14

$33

$56

How much do technology operations analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for technology operations analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

What does a technology operations analyst do?

A technology operations analyst monitors and manages an organization’s IT systems, networks, and infrastructure to ensure smooth and secure operations. They troubleshoot technical issues, implement system improvements, and often use tools like monitoring software and ticketing systems to support business technology needs.

What are some common challenges faced by Technology Operations Analysts, and how can they be addressed?

Technology Operations Analysts often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring system uptime, and quickly adapting to new technologies. To address these, effective time management and prioritization skills are essential, along with strong communication to coordinate between IT teams, stakeholders, and vendors. Staying proactive with continuous learning and leveraging process automation can also help streamline operations and reduce repetitive tasks, making the role more manageable and rewarding.

Is IT hard to become a Technology Operations Analyst?

Becoming a Technology Operations Analyst typically requires a strong understanding of IT systems, troubleshooting skills, and familiarity with tools like monitoring software. While some roles may require a bachelor's degree in a related field and relevant certifications, the difficulty varies based on individual background and experience.

How much do operations analysts get paid?

The average salary for a Technology Operations Analyst typically ranges from $60,000 to $85,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with certifications or specialized skills can earn higher salaries. Compensation often includes benefits such as health insurance and opportunities for professional development.

What is the difference between Technology Operations Analyst vs Network Operations Analyst?

AspectTechnology Operations AnalystNetwork Operations Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNABachelor's in Networking, IT, or related; certifications like Cisco CCNA, Network+
Work EnvironmentIT departments, data centers, tech companiesNetwork operations centers, telecom firms, ISPs
Employer & Industry UsageTechnology firms, financial institutions, healthcareTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The Technology Operations Analyst focuses on managing and optimizing overall IT systems and infrastructure, while the Network Operations Analyst specializes in monitoring and maintaining network performance and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Technology Operations Analyst, and why are they important?

To thrive as a Technology Operations Analyst, you need strong analytical skills, problem-solving abilities, and a background in information technology or computer science, often supported by a relevant degree. Familiarity with IT service management tools (such as ServiceNow), data analysis software, and monitoring systems is typically required. Excellent communication, attention to detail, and the ability to work under pressure are standout soft skills for this role. These skills and qualities are vital to ensuring seamless IT operations, swift incident resolution, and effective collaboration with technical teams.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) reports are audit reports used by organizations to demonstrate controls over financial reporting. The term SOC 1 itself is not a job role, but professionals such as auditors or compliance analysts may work with SOC 1 reports; entry-level positions in these fields typically require some understanding of auditing standards and controls. The level of responsibility depends on the specific role and organization, but entry-level positions often involve supporting audit processes and documentation.
More about Technology Operations Analyst jobs
What cities are hiring for Technology Operations Analyst jobs? Cities with the most Technology Operations Analyst job openings:
What states have the most Technology Operations Analyst jobs? States with the most job openings for Technology Operations Analyst jobs include:
What job categories do people searching Technology Operations Analyst jobs look for? The top searched job categories for Technology Operations Analyst jobs are:
Technology Operations Analyst jobs near you
Infographic showing various Technology Operations Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

IT Operations Analyst

CooperCompanies

West Henrietta, NY • On-site

Full-time

Posted 9 days ago

Job description


At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com
  • This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)
  • This position requires full-time onsite work (5 days per week) in Victor, NY and is not eligible for relocation assistance.

Job Summary:
Ensure that all operational IT related service needs are delivered while following all security and compliance procedures.
Responsibilities
  • Identify problems, devise, and deliver proactive solutions to enhance quality of service and to prevent future problems. As required, analyze and highlight incident trends.
  • Supports the implementation of regional and global IT projects. Increased involvement with local IT and business initiatives. Provides related incident resolution supporting service transition.
  • Administers enterprise class IT systems and tools, including highly virtualized client computing environments.
  • Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
  • Executes accurate Access Management while following IT Security & Compliance procedures (Sarbanes Oxley).
  • Create and maintain knowledge documents, usage guides and FAQs for both IT and business team members. Develop and deliver user training.
  • Promotes user adherence to the organization's IT policies.
  • Collaborate with specialized teams supporting the client computing infrastructure and systems.
  • Liaise with global third-party client computing partners. Increased involvement with local IT agreements and vendors
  • Provide onsite and remote Service Management support functions, including incident resolution and request fulfillment to meet published SLA's
  • While following the Service Management process, ensure all incidents and requests from customers are recorded and updated within the Service Management tool.
  • Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software.
  • Manage the client computing hardware and software lifecycles. Provides effective IT Asset Management.
  • Escalate tickets in accordance with IT procedures. .
  • Maintain and develop professional and technical knowledge by attending educational workshops, training events, reviewing applicable technical materials.
  • Participates in the IT Operations out of hours support rotation.

Travel Requirements: Occasional travel to other sites (<10%).
Qualifications
Knowledge, Skills and Abilities:
  • Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Technical knowledge of mobile devices (smart phones, tablets, etc.).
  • Ability to read and understand technical manuals, procedural documentation, and guides.
  • Ability to conduct research into technical problems and products as required.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation, at ease liaising with all levels of the business.
  • Comprehensive written, verbal, and interpersonal communication skills.
  • Ability to present ideas in business and customer-friendly language.
  • Proficient in conducting group and/or individual user training.
  • Ability to effectively organize, prioritize and execute tasks in a high-pressure environment.
  • Extremely team-oriented and skilled in working within a collaborative environment.
  • Ability to collaborate with resources within multiple business support teams.

Work Environment:
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, hand tools, and to handle other computer components.
  • Lifting and transporting of moderate to heavy objects, such as computers and peripherals.

Experience:
  • Extensive support experience with current client computing operating systems and applications.
  • Familiarity with the principles of ITIL Service Management.
  • Proven track record of delivering against SLAs and Service Management targets.
  • Experience supporting hardware including laptops, desktops, mobile devices, peripherals etc.
  • Familiarity with IT procurement processes preferred.
  • Experience of supporting project implementations.

Education:
  • College diploma or university degree in a related information technology field and/or minimum 5 years equivalent work experience.

Certifications and professional qualifications etc. d
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $25.67 and $31.22 per hour and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
#LI-AK1

Apply