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Technology Operations Analyst Jobs in California

IT Operations Analyst

San Francisco, CA · On-site

$109K - $163K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ...

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THE ROLE As a AI Operations Analyst, you will support analytical, strategic, operational, and/or ... RESPONSIBILITIES - Research companies, markets, workflows, customers, technologies, and business ...

THE ROLE As a Data Operations Analyst, you will support analytical, strategic, operational, and/or ... RESPONSIBILITIES - Research companies, markets, workflows, customers, technologies, and business ...

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Technology Operations Analyst information

See California salary details

$14

$33

$55

How much do technology operations analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for technology operations analyst in California is $33.31, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $39.86 per hour, depending on experience, location, and employer.

What does a technology operations analyst do?

A technology operations analyst monitors and manages an organization’s IT systems, networks, and infrastructure to ensure smooth and secure operations. They troubleshoot technical issues, implement system improvements, and often use tools like monitoring software and ticketing systems to support business technology needs.

What are some common challenges faced by Technology Operations Analysts, and how can they be addressed?

Technology Operations Analysts often encounter challenges such as managing multiple high-priority incidents simultaneously, ensuring system uptime, and quickly adapting to new technologies. To address these, effective time management and prioritization skills are essential, along with strong communication to coordinate between IT teams, stakeholders, and vendors. Staying proactive with continuous learning and leveraging process automation can also help streamline operations and reduce repetitive tasks, making the role more manageable and rewarding.

Is IT hard to become a Technology Operations Analyst?

Becoming a Technology Operations Analyst typically requires a strong understanding of IT systems, troubleshooting skills, and familiarity with tools like monitoring software. While some roles may require a bachelor's degree in a related field and relevant certifications, the difficulty varies based on individual background and experience.

How much do operations analysts get paid?

The average salary for a Technology Operations Analyst typically ranges from $60,000 to $85,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with certifications or specialized skills can earn higher salaries. Compensation often includes benefits such as health insurance and opportunities for professional development.

What is the difference between Technology Operations Analyst vs Network Operations Analyst?

AspectTechnology Operations AnalystNetwork Operations Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNABachelor's in Networking, IT, or related; certifications like Cisco CCNA, Network+
Work EnvironmentIT departments, data centers, tech companiesNetwork operations centers, telecom firms, ISPs
Employer & Industry UsageTechnology firms, financial institutions, healthcareTelecommunications, internet service providers, large enterprises
Common Search & ComparisonYesYes

The Technology Operations Analyst focuses on managing and optimizing overall IT systems and infrastructure, while the Network Operations Analyst specializes in monitoring and maintaining network performance and connectivity. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Technology Operations Analyst, and why are they important?

To thrive as a Technology Operations Analyst, you need strong analytical skills, problem-solving abilities, and a background in information technology or computer science, often supported by a relevant degree. Familiarity with IT service management tools (such as ServiceNow), data analysis software, and monitoring systems is typically required. Excellent communication, attention to detail, and the ability to work under pressure are standout soft skills for this role. These skills and qualities are vital to ensuring seamless IT operations, swift incident resolution, and effective collaboration with technical teams.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) reports are audit reports used by organizations to demonstrate controls over financial reporting. The term SOC 1 itself is not a job role, but professionals such as auditors or compliance analysts may work with SOC 1 reports; entry-level positions in these fields typically require some understanding of auditing standards and controls. The level of responsibility depends on the specific role and organization, but entry-level positions often involve supporting audit processes and documentation.
What are popular job titles related to Technology Operations Analyst jobs in California? For Technology Operations Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Technology Operations Analyst jobs in California look for? The top searched job categories for Technology Operations Analyst jobs in California are:
Infographic showing various Technology Operations Analyst job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 8% Part Time, 2% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $69,290 per year, or $33.3 per hour.
IT Operations Analyst

IT Operations Analyst

Harvey

San Francisco, CA • On-site

$109K - $163K/yr

Full-time

Posted 5 days ago

New


Job description

Why Harvey
At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today - and we're just getting started.
Role Overview
We're seeking an IT Operations Analyst to join our Business Technology (BizTech) team and help deliver a seamless employee experience through hands-on IT support in our San Francisco office. This role will be instrumental in ensuring our employees have the tools and technology they need to be productive, from their first day of onboarding through their entire lifecycle at Harvey.
The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology support that keeps employees productive across a fast-moving AI company. The team's mission is to ensure every Harvey employee from new hires to senior leadership has frictionless access to the tools and systems they need to do their best work. This role drives day-to-day IT operations while contributing to automation, process improvement, and systems integration initiatives that scale support as the company grows. They partner closely with engineering, security, and cross-functional stakeholders to maintain reliable, secure infrastructure across Harvey's global offices. It is an opportunity to shape IT operations at a defining moment for legal AI where initiative, technical curiosity, and a service-first mindset have outsized impact.
You'll handle employee onboarding, lifecycle tasks, and aid employees with technology issues and workplace technology (A/V). This is a role ideal for someone with past experience in a fast-paced environment who is ready to make an impact.
What You'll Do
  • Create a great employee experience through hands-on IT support for employees in our San Francisco office.
  • Support onboarding and off boarding processes to ensure new hires are productive from day one and departures are handled cleanly and securely.
  • Provide white-glove IT support to employees across all levels, triaging requests via Slack, ticketing systems, and in-person interactions with a focus on speed and empathy.
  • Administer and optimize core SaaS platforms including Google Workspace, Okta, Slack, Zoom, and MDM solutions (Jamf/InTune) to ensure secure and reliable access.
  • Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
  • Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
  • Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
  • Identify and resolve systemic issues through root cause analysis, escalating patterns to improve reliability across the technology stack.
  • Collaborate with the IT team on automation, documentation, and process improvements.
What you have
  • 3+ years of experience in IT support experience in a fast-paced startup or tech environment.
  • Strong proficiency with identity and access management platforms (Okta preferred), Google Workspace administration, and macOS device management.
  • Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
  • Hands-on scripting or automation experience (e.g., Python, Bash, Okta Workflows) that goes beyond basic helpdesk troubleshooting.
  • Excellent communication and customer service skills with the ability to support senior leaders and cross-functional stakeholders with patience and clarity.
  • A proactive, employee-first mindset you notice problems before they're reported and take initiative to fix them.
  • Comfort working in a high-growth, ambiguous environment where priorities shift and resourcefulness is essential.
Bonus Points
  • Experience with scripting or automation (Python, Bash, PowerShell) to streamline IT tasks.
  • Experience managing MDM tools like Jamf, Kandji, or Intune.
  • Experience with Microsoft Office and Windows.
Compensation
$109,100 - $163,700
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
#LI-DB1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai