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Service Operations Analyst Jobs in California (NOW HIRING)

Helix Water District

Operations Analyst

El Cajon, CA · On-site

$111K - $142K/yr

The Operations Analyst is a supervisory role that carries direct responsibility for leading the Operations Department's customer service and dispatch functions, while serving as the primary ...

Helix Water District

Operations Analyst

La Mesa, CA

$111K - $142K/yr

The Operations Analyst is a supervisory role that carries direct responsibility for leading the Operations Department's customer service and dispatch functions, while serving as the primary ...

Collectorsuniverse

Operations Analyst

Santa Ana, CA

$62K - $90K/yr

Our services span collectible trading cards, autographs, comic books, coins, video games, event ... About the Role: We're looking for an Operations Analyst who leads with curiosity and communication.

Collectors Holdings, Inc.

Operations Analyst

Santa Ana, CA · On-site

$62K - $90K/yr

Our services span collectible trading cards, autographs, comic books, coins, video games, event ... About the Role: We're looking for an Operations Analyst who leads with curiosity and communication.

Westamerica Bank

$16.90 - $26.69/hr

Delivering a wide variety of financial services with a superior customer service guarantee. Weekly ... MENTAL DEMANDS: - Analyze and recommend changes to current operational and system procedures to ...

Hippocratic AI

Operations Analyst

Menlo Park, CA · On-site

As an Operations Analyst, you will be responsible for monitoring system alerts, integrations, and ... Validate system recovery and perform post-incident checks to ensure full service restoration.

WESTAMERICA BANK

$16.90 - $26.69/hr

Delivering a wide variety of financial services with a superior customer service guarantee. Weekly ... MENTAL DEMANDS: - Analyze and recommend changes to current operational and system procedures to ...

Westamerica Bank

$16.90 - $26.69/hr

Delivering a wide variety of financial services with a superior customer service guarantee. Weekly ... MENTAL DEMANDS: - Analyze and recommend changes to current operational and system procedures to ...

Total Safety Us

Operations Analyst

Fairfield, CA · On-site

$22 - $24/hr

Total Safety is the world's premier provider of integrated safety and compliance services and the ... analyze root causes of operational malfunctions. • Provide resolutions, managing calendars ...

Total Safety

Operations Analyst

Fairfield, CA · On-site

$22 - $24/hr

Total Safety is the world's premier provider of integrated safety and compliance services and the ... analyze root causes of operational malfunctions. • Provide resolutions, managing calendars ...

Element Biosciences

Field Operations Analyst

San Diego, CA · Hybrid

$97K - $118K/yr

Manage the end-to-end service order lifecycle in CRM/ERP systems (e.g., Salesforce, SAP), including ... Analyze operational data and trends to provide actionable insights and support monthly, quarterly ...

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Service Operations Analyst information

See California salary details

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$33

$55

How much do service operations analyst jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for service operations analyst in California is $33.31, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $39.86 per hour, depending on experience, location, and employer.

What does a service operations analyst do?

A service operations analyst monitors and improves the efficiency of service delivery processes within an organization. They analyze data, identify issues, and implement solutions to enhance customer satisfaction and operational performance, often using tools like Excel, SQL, or service management software. Strong problem-solving, communication skills, and understanding of service workflows are essential for this role.

What are the key skills and qualifications needed to thrive as a Service Operations Analyst, and why are they important?

To thrive as a Service Operations Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with IT service management tools (like ServiceNow), reporting software, and relevant certifications such as ITIL are typically required. Excellent communication, attention to detail, and the ability to manage multiple priorities help analysts stand out. These skills ensure efficient service delivery, data-driven decision-making, and effective stakeholder collaboration in fast-paced operational environments.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) is an audit report type used to evaluate internal controls over financial reporting, not a job role. Entry-level positions related to SOC 1 audits typically require some understanding of internal controls, auditing standards, and possibly relevant certifications like CPA or CISA, but the SOC 1 report itself is not an entry-level job. Job roles such as audit associate or compliance analyst may be entry level in organizations performing SOC 1 audits.

What are some common challenges faced by Service Operations Analysts, and how can they effectively address them?

Service Operations Analysts often face challenges such as managing competing priorities, handling large volumes of data, and ensuring seamless communication between departments. Successfully addressing these challenges requires strong organizational skills, proficiency in data analysis tools, and the ability to work collaboratively with cross-functional teams. Proactively seeking feedback, staying current with industry best practices, and leveraging technology to automate routine tasks can help Service Operations Analysts maintain efficiency and deliver high-quality service.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher salaries, often comparable to other cybersecurity roles.

How much do operations analysts get paid?

The average salary for a Service Operations Analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
What are popular job titles related to Service Operations Analyst jobs in California? For Service Operations Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Operations Analyst jobs in California look for? The top searched job categories for Service Operations Analyst jobs in California are:
Service Operations Analyst jobs near you
Infographic showing various Service Operations Analyst job openings in California as of July 2026, with employment types broken down into 66% Full Time, 8% Part Time, and 26% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $69,290 per year, or $33.3 per hour.

Operations Analyst

The Copper River Family of Companies

Coronado, CA • On-site

$112K - $153K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

Job description

Coho Consulting Group is seeking an Operations Analyst to support organizational planning, operational analysis, and process improvement initiatives for the SOCOM Information Environment (SIE) at Coronado, CA. The Operations Analyst will assist Government leadership by analyzing organizational metrics, evaluating operational performance, identifying process improvements, and supporting strategic planning efforts that enhance mission effectiveness across the enterprise.
Responsibilities (include but are not limited to):
  • Analyze organizational performance and operational metrics.
  • Support development of strategic plans and operational initiatives.
  • Research industry best practices and recommend process improvements.
  • Prepare reports, presentations, and analytical briefings.
  • Collect and analyze operational data supporting leadership decisions.
  • Monitor organizational performance and identify improvement opportunities.
  • Coordinate with Government stakeholders and technical personnel.
  • Maintain operational documentation and reporting tools.
  • Support resource planning and mission analysis activities.
  • Assist with development of performance metrics and dashboards.
  • Participate in operational planning meetings and working groups.
  • Support continuous process improvement initiatives.

Essential Job Qualifications and Requirements:
  • Security Clearance
    • Active Top-Secret Clearance required
  • Education and Certification:
    • No degree required
    • Experience supporting Department of Defense or Federal Government programs preferred
    • Strong analytical, organizational, and communication skills
    • Proficiency with Microsoft Office Suite
    • Ability to interpret and present operational data
  • Demonstrated Knowledge & Experience:
    • Organizational analysis
    • Strategic planning support
    • Performance metrics and reporting
    • Operational process improvement
    • Data analysis and visualization
    • Executive reporting
    • Cross-functional collaboration

Position Pay Range
$112,000-$153,000 USD
About Copper River & The Native Village of Eyak:
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, regular associates at Copper River.
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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