Service Operations Analyst Jobs in California (NOW HIRING)

Job Title: Business Operations Analyst
Location: California (Remote/Hybrid)
Employment Type: Full-time
Salary: $85,000 - $100,000 per year (dependent on experience, education, and market factors)
Date Posted: 07-02-2026

About the Role
The Business Operations Analyst supports California Operations through project management, data analytics, contract administration, compliance initiatives, and strategic operational support. This role partners closely with operational leadership to identify business needs, evaluate risks, analyze performance trends, and implement solutions that improve operational effectiveness. Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational goals and long-term business success.

***Must Reside in one of our 4 regions (LA, OC, Kern, SD***

Responsibilities

Lead operational projects and strategic initiatives from planning through implementation and completion
Develop project plans, timelines, milestones, and performance metrics to ensure successful outcomes
Evaluate project requirements, risks, resource needs, and dependencies and recommend corrective actions when needed
Analyze project performance and provide recommendations regarding operational improvements and resource allocation
Prepare and present project status updates, analyses, and recommendations to leadership and stakeholders
Develop and maintain operational dashboards, reports, scorecards, and performance metrics
Analyze operational, contractual, and business performance data to identify trends, risks, and improvement opportunities
Provide leadership with actionable recommendations based on data analysis and business intelligence findings
Conduct ad hoc reporting and analysis to support operational, financial, and strategic decisions
Evaluate data integrity and reporting methodologies and recommend process improvements
Support contract administration processes, including tracking requirements, deliverables, renewals, and compliance obligations
Assist with RFP development, proposal coordination, contract reviews, and operational implementation activities
Support state operations leadership with compliance initiatives, audits, reporting, and special projects
Collaborate with internal departments including Operations, Finance, Human Resources, Quality, and Leadership teams
Maintain accurate project documentation, reports, and operational records
Perform additional duties as assigned

Required Qualifications

Demonstrated experience in business operations, analytics, project management, or operational support functions
Strong analytical and problem-solving skills with the ability to interpret complex data and translate findings into actionable recommendations
Experience developing reports, dashboards, and performance metrics
Strong organizational skills and ability to manage multiple projects simultaneously
Excellent written, verbal, and presentation communication skills
Advanced Microsoft Excel proficiency and strong experience with Microsoft Office applications
Ability to work independently and exercise sound judgment in decision-making
Strong attention to detail and commitment to accuracy

Preferred Qualifications

Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, Data Analytics, Finance, Operations Management, or a related field
Experience in healthcare, behavioral health, or human services environments
Experience supporting contract management, compliance activities, or RFP processes
Experience using reporting platforms, business intelligence tools, or dashboard development applications
Knowledge of performance improvement methodologies and operational best practices

Compensation & Benefits

Full-time Employees:
Paid vacation days (increase with tenure)
Separate sick leave that rolls over annually
Paid holidays
Medical, dental, and vision insurance options
DailyPay - access your earnings without waiting for payday
Training, development, and professional growth opportunities

All Employees:
401(k)
Employee Assistance Program (EAP)
Pet insurance
Perks @ Clarvida - national discounts on shopping, travel, and entertainment

(Benefits may vary by state or county)

Work Location
California - Remote from home with hybrid opportunities as needed
Occasional travel may be required to support operational meetings, trainings, and initiatives

Employment Type
Full-time

How to Apply
If you are passionate about project management, data analysis, operational excellence, and business process improvement, click "Apply Now" to join Clarvida as a Business Operations Analyst.

About Clarvida
Clarvida is a leader in behavioral health care, providing community-based mental health and human services. The organization is committed to delivering innovative care while fostering a supportive and growth-oriented environment for employees.

Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida

Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.

Keywords
Business Operations Analyst, Operations Analyst, Project Management, Business Analytics, Data Analysis, Operational Excellence, Contract Administration, Reporting Analyst, Business Intelligence, Healthcare Operations, Behavioral Health Operations, Clarvida Careers