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Service Operations Analyst Jobs in California (NOW HIRING)

ICI Services

Senior Operations Analyst

San Diego, CA · On-site

ICI Services -a 100% employee-owned company proudly celebrating 26 years of excellence -is seeking a Senior Operations Analyst to Join our Team in San Diego, CA. At ICI Services, our employee-owners ...

Flex College

Operations Analyst (entry level)

Irvine, CA · On-site

$20 - $26/hr

As an Operations Analyst, you will be the engine behind our core business, directly supporting the ... Service Delivery Support: Coordinate the day-to-day logistics of our college counseling and ...

New

Kia America

Regional Fixed Operations Analyst

Irvine, CA · On-site

$63K - $82K/yr

The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ... This position will also support regional efforts to assure KUS's service and parts policies ...

Collabera

Sales Operations Analyst

Foster City, CA

The Sales Operations Analyst will also service a liaison with other functional groups (Product Management, Finance, and Legal) to ensure Sales systems are up to date with latest Product and Pricing ...

Covered California

EQT Operations Analyst

Sacramento, CA · On-site

$6.0K - $7.5K/mo

If you are new to California State service and you do not have list eligibility, you must take the ... EQT Operations Analyst Classification: ANALYST II $6,031.00 - $7,547.00 A New to State candidates ...

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Service Operations Analyst information

See California salary details

$14

$33

$55

How much do service operations analyst jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for service operations analyst in California is $33.31, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $39.86 per hour, depending on experience, location, and employer.

What does a service operations analyst do?

A service operations analyst monitors and improves the efficiency of service delivery processes within an organization. They analyze data, identify issues, and implement solutions to enhance customer satisfaction and operational performance, often using tools like Excel, SQL, or service management software. Strong problem-solving, communication skills, and understanding of service workflows are essential for this role.

What are the key skills and qualifications needed to thrive as a Service Operations Analyst, and why are they important?

To thrive as a Service Operations Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with IT service management tools (like ServiceNow), reporting software, and relevant certifications such as ITIL are typically required. Excellent communication, attention to detail, and the ability to manage multiple priorities help analysts stand out. These skills ensure efficient service delivery, data-driven decision-making, and effective stakeholder collaboration in fast-paced operational environments.

Is SOC 1 entry level?

SOC 1 (System and Organization Controls 1) is an audit report type used to evaluate internal controls over financial reporting, not a job role. Entry-level positions related to SOC 1 audits typically require some understanding of internal controls, auditing standards, and possibly relevant certifications like CPA or CISA, but the SOC 1 report itself is not an entry-level job. Job roles such as audit associate or compliance analyst may be entry level in organizations performing SOC 1 audits.

What are some common challenges faced by Service Operations Analysts, and how can they effectively address them?

Service Operations Analysts often face challenges such as managing competing priorities, handling large volumes of data, and ensuring seamless communication between departments. Successfully addressing these challenges requires strong organizational skills, proficiency in data analysis tools, and the ability to work collaboratively with cross-functional teams. Proactively seeking feedback, staying current with industry best practices, and leveraging technology to automate routine tasks can help Service Operations Analysts maintain efficiency and deliver high-quality service.

Is SOC analyst a high paying job?

A Security Operations Center (SOC) analyst typically earns a competitive salary that varies by experience, location, and employer. Entry-level positions may start lower, but experienced analysts with certifications like CISSP or CEH can earn higher salaries, often comparable to other cybersecurity roles.

How much do operations analysts get paid?

The average salary for a Service Operations Analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and performance bonuses.
What are popular job titles related to Service Operations Analyst jobs in California? For Service Operations Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Operations Analyst jobs in California look for? The top searched job categories for Service Operations Analyst jobs in California are:
Service Operations Analyst jobs near you
Infographic showing various Service Operations Analyst job openings in California as of July 2026, with employment types broken down into 66% Full Time, 8% Part Time, and 26% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $69,290 per year, or $33.3 per hour.

Financial & Sales Operations Analyst

The Misch Group

Los Angeles, CA • On-site, Remote

Full-time

Posted 19 days ago

Job description

Financial & Sales Operations Analyst
Department: Technology & Software
Employment Type: Full Time
Location: California
Description
JOB SUMMARY
We are looking for an experienced Financial & Sales Operations Analyst who will be responsible for creating and monitoring financial models and KPI's to track Company performance, enhance accountability, and provide decision support. The Financial & Sales Operations Analyst will also provide sales operations and systems administration support, including salesforce.com and SharePoint, by supporting customer acquisition and compliance processes, providing internal user resources and training, and ensuring process and systems optimization. The position reports to the CFO and VP of Sales and involves close coordination with senior management and other key personnel primarily in the Finance, Sales and Professional Services organizations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Financial Analysis & Reporting
  • Identify and collect relevant financial data from all applicable business units, processes, and projects
  • Prepare internal and external reporting packages including preparing relevant data for presentations to the Board of Directors and investors
  • Assist with regular budgeting and forecasting processes
  • Develop dynamic and user-friendly financial analyses and modeling to enable efficient decision-making
  • Assist with ad hoc analysis, benchmarking, and reporting

Systems Administration & Sales Operations
  • Own the day-to-day requirements of assigned systems, including fulfilling all reporting and metrics needs, ensuring data integrity, creating standardized dashboards and processes, assisting users with questions and training, and proposing new functionality for potential adoption
  • Respond timely to customer onboarding and compliance requirements, coordinating with other teams as needed
  • Assist the sales and renewals teams with proposals and quotations
  • Develop and manage Sales and Professional Services operations sites on SharePoint
  • Develop and maintain standardized policies, procedures, and sales resources
  • Proactively identify sales operations process inefficiencies and streamline or automate them

SKILLS AND EXPERIENCE
  • Bachelor's Degree in Finance, Economics, or related major
  • MBA or CPA certification preferred
  • Software revenue recognition experience required
  • 7+ years' experience working in finance and/or accounting in the high tech industry
  • Multi-site/geography experience preferred
  • Experience implementing and administering finance applications
  • Experience with salesforce.com and SharePoint a plus
  • Ability to analyze data with creativity and innovation in mind
  • Excellent strategic thinking and presentation skills
  • Excellent organizational skills and attention to detail

Key Responsibilities
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Financial Analysis & Reporting
  • Identify and collect relevant financial data from all applicable business units, processes, and projects
  • Prepare internal and external reporting packages including preparing relevant data for presentations to the Board of Directors and investors
  • Assist with regular budgeting and forecasting processes
  • Develop dynamic and user-friendly financial analyses and modeling to enable efficient decision-making
  • Assist with ad hoc analysis, benchmarking, and reporting

Systems Administration & Sales Operations
  • Own the day-to-day requirements of assigned systems, including fulfilling all reporting and metrics needs, ensuring data integrity, creating standardized dashboards and processes, assisting users with questions and training, and proposing new functionality for potential adoption
  • Respond timely to customer onboarding and compliance requirements, coordinating with other teams as needed
  • Assist the sales and renewals teams with proposals and quotations
  • Develop and manage Sales and Professional Services operations sites on SharePoint
  • Develop and maintain standardized policies, procedures, and sales resources
  • Proactively identify sales operations process inefficiencies and streamline or automate them

Skills, Knowledge and Expertise
SKILLS AND EXPERIENCE
  • Bachelor's Degree in Finance, Economics, or related major
  • MBA or CPA certification preferred
  • Software revenue recognition experience required
  • 7+ years' experience working in finance and/or accounting in the high tech industry
  • Multi-site/geography experience preferred
  • Experience implementing and administering finance applications
  • Experience with salesforce.com and SharePoint a plus
  • Ability to analyze data with creativity and innovation in mind
  • Excellent strategic thinking and presentation skills
  • Excellent organizational skills and attention to detail

Apply