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Back Office Operations Analyst Jobs in California

Pacificlife

Sr. Operations Analyst

Newport Beach, CA · On-site

The Senior Operations Analyst serves as a strategic partner to business leaders by owning the Quality Control framework for back office operations and delivering actionable insights through advanced ...

Medix

Back Office MA

Fallbrook, CA · On-site

$23 - $25/hr

Job Summary Our client is looking for a dedicated Back Office Manager to join their dynamic ... Due to these job duties, this position has a significant impact on the business operations and ...

Cesna Group

Office/Operations Manager

Whittier, CA · On-site

$50K - $100K/yr

... and analysis * - Ensuring process efficiency * 2) Human Resources * - Improving employee ... Back office / Operations management experience * -Highly preferred bilingual in Korean What's On ...

Golden State Dermatology

Back Office Lead

Folsom, CA

$21 - $30/hr

As a Back Office Lead at Golden State Dermatology, you will be responsible for overseeing the daily operations of the back office, ensuring the highest level of efficiency, patient satisfaction, and ...

Golden State Dermatology

Back Office Lead

Folsom, CA

$21 - $30/hr

As a Back Office Lead at Golden State Dermatology, you will be responsible for overseeing the daily operations of the back office, ensuring the highest level of efficiency, patient satisfaction, and ...

Legacy Staffing

Dental Office Manager

Bakersfield, CA · On-site

$34.82/hr

Oversee daily operations and patient services across dental clinics. * Manage front and back office ... Generate and analyze weekly, monthly, quarterly, and annual operational reports. Community ...

Temecula Eye Center

Optician Back Office

Temecula, CA · On-site

$17.25 - $22/hr

Familiar with frame selection, dispensing, knowledge of lens types, analyzing lenses, some sales experience, Back Office experience welcomed, answering phones, scheduling appointments, verifying ...

Temecula Eye Center

Optician Back Office

Temecula, CA · On-site

$17.25 - $22/hr

Familiar with frame selection, dispensing, knowledge of lens types, analyzing lenses, some sales experience, Back Office experience welcomed, answering phones, scheduling appointments, verifying ...

Boutique Recruiting

Audit Analyst

San Diego, CA · On-site

Conducting operational due diligence and heavy analytics * Assessing fraud risk, back office sufficiency, conflicts of interest and other potential business risks * Drafting research reports and ...

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Back Office Operations Analyst information

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Are back office operations analysts in demand?

Back Office Operations Analysts are in demand due to the increasing need for efficient administrative and support functions in financial institutions, healthcare, and other industries. Their skills in data management, process optimization, and familiarity with tools like Excel and ERP systems make them valuable in maintaining operational efficiency, especially as companies focus on automation and compliance.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and proficiency with tools like Excel, while more advanced roles may need prior experience or certifications. Job requirements vary by organization and complexity of responsibilities.

What are popular job titles related to Back Office Operations Analyst jobs in California?

For Back Office Operations Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Back Office Operations Analyst jobs in California look for?

The top searched job categories for Back Office Operations Analyst jobs in California are:

What cities in California are hiring for Back Office Operations Analyst jobs?

Cities in California with the most Back Office Operations Analyst job openings:

Back Office Operations Analyst jobs near you

Front Office Operations Analyst

Federal Acquisition Service

San Francisco, CA • On-site

$108K - $172K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Job description

Summary
As a Front Office Operations Analyst, you will carry out a wide variety of complex functions, activities, and special assignments relating to the effectiveness and efficiency of the overall Federal Acquisition Service (FAS) front office.
Location of position: General Services Administration, Federal Acquisition Service, Location Negotiable After Selection
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Learn more about this agency
Duties
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As a Front Office Operations Analyst, you will perform the following duties:
  • Provide expert technical advice, guidance, and/or support on a variety of complex management and administrative issues. Plan, coordinate, and execute assigned portions of or projects related to administrative program functions within the Federal Acquisition Service (FAS) Commissioner's Office, assisting with the administration of central office programs, initiatives, and projects.
  • Research sensitive, complex, or potentially controversial issues in assigned areas of bureau operations. Combine complex data and/or information across a variety of sources, extracting significant and/or actionable data; consider issues such as information needs of management or other program staff, related interests, and level of detail needed to satisfy various users, system, functional, or other requirements.
  • Coordinate workforce management administrative activities with supervisory staff to facilitate human resources management staff functions for the FAS Commissioner's Office, including job analyses, position management, position classification, recruitment and placement (e.g., accession, promotion, reassignment) and separation actions, labor and employee relations, performance awards, performance plans, and telework controls and monitoring.
  • Coordinate with senior officials throughout the General Services Administration on matters related to FAS programs and Commissioner initiatives. Provide executive and other management and staff with recommended problem solutions, advice, and other assistance on a variety of programs, projects, and other assignments. Gather, organize, analyze, and present information to include decision-making recommendations, both formally and informally, via verbal and written means.
  • Analyze, interpret, and integrate information in a variety of formats, such as graphs and tables, databases, and spreadsheets and plans suitable for and accessible to a variety of specialized audiences. Prepares and assists with presentations in a variety of formats.

Requirements
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Conditions of employment
  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:
  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.

Qualifications
To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information:
  • Name, address, telephone number, email address;
  • Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
  • Relevant work experience-should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
  • Education, certifications or licensures-If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The GS-13 salary range starts at $108,173 per year. Locality will be determined based on duty location.
SPECIALIZED EXPERIENCE:
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized Experience is experience supporting business and industry operations by:
(1) Analyzing hiring metrics to ensure compliance with organizational goals;
(2) Conducting briefings to provide recommendations on workforce operations; and
(3) Coordinating with human resources staff to ensure management adherence in workforce management operations.
Education
This job does not have an education qualification requirement.
Additional information
Candidates will not be hired based on their race, sex, color, religion, or national origin.
Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
Relocation-related expenses are not approved and will be your responsibility.
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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