Los Angeles, CA · On-site +1
Support Microsoft 365, Windows OS, document management systems, and remote access platforms. * Serve as a point of escalation for complex incidents and collaborate with senior analysts or vendors as ...
Los Angeles, CA · On-site +1
Support Microsoft 365, Windows OS, document management systems, and remote access platforms. * Serve as a point of escalation for complex incidents and collaborate with senior analysts or vendors as ...
Anaheim, CA · On-site +1
Description Dedicated Support Analyst II Location: Anaheim, CA Travel Requirement: Approximately 50 ... Work setting may vary: in-office, hybrid, remote, or client site * Must maintain a professional ...
Anaheim, CA · On-site +1
Description Dedicated Support Analyst II Location: Anaheim, CA Travel Requirement: Approximately 50 ... Work setting may vary: in-office, hybrid, remote, or client site * Must maintain a professional ...
Anaheim, CA · On-site +1
Description Dedicated Support Analyst II Location: Anaheim, CA Travel Requirement: Approximately 50 ... Work setting may vary: in-office, hybrid, remote, or client site * Must maintain a professional ...
Anaheim, CA · On-site +1
Description Dedicated Support Analyst II Location: Anaheim, CA Travel Requirement: Approximately 50 ... Work setting may vary: in-office, hybrid, remote, or client site * Must maintain a professional ...
Pleasanton, CA · On-site +1
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Pleasanton, CA (100% Remote) Duration: 12+ months 10 years of experience required. BA/BS degree ...
Pleasanton, CA · On-site +1
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Pleasanton, CA (100% Remote) Duration: 12+ months 10 years of experience required. BA/BS degree ...
Sales Support Analyst I, SLED Programs This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge ...
Sales Support Analyst I, SLED Programs This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge ...
Sales Support Analyst I, SLED Programs This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge ...
Sales Support Analyst I, SLED Programs This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge ...
Sales Support Analyst I, SLED Programs This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge ...
Sales Support Analyst I, SLED Programs This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge ...
Orange, CA · On-site +1
$24/hr
Support retention efforts including pulling renewals on behalf of ISRs/RSM's Salesforce * Update ... On-site or remote attendance and punctuality are essential functions of the job. * Performs other ...
New
Orange, CA · On-site +1
$24/hr
Support retention efforts including pulling renewals on behalf of ISRs/RSM's Salesforce * Update ... On-site or remote attendance and punctuality are essential functions of the job. * Performs other ...
New
Orange, CA · On-site +1
$24/hr
Support retention efforts including pulling renewals on behalf of ISRs/RSM's Salesforce * Update ... On-site or remote attendance and punctuality are essential functions of the job. * Performs other ...
Orange, CA · On-site +1
$24/hr
Support retention efforts including pulling renewals on behalf of ISRs/RSM's Salesforce * Update ... On-site or remote attendance and punctuality are essential functions of the job. * Performs other ...
Los Angeles, CA · On-site +1
$22 - $30.25/hr
... Support Analyst to serve as a member of a dynamic Customer Experience "Help Desk" team that ... Respond to Help Desk requests via telephone, email, remote access, and in-person (when necessary)
Los Angeles, CA · On-site +1
$22 - $30.25/hr
... Support Analyst to serve as a member of a dynamic Customer Experience "Help Desk" team that ... Respond to Help Desk requests via telephone, email, remote access, and in-person (when necessary)
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
This position offers the flexibility to be fully remote while working within reasonable commuting ... Analysts provide technical support to case teams, assist with the preparation and management of ...
Los Angeles, CA · On-site +1
... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...
Los Angeles, CA · On-site +1
... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...
Los Angeles, CA · Remote
$92K - $116K/yr
Only for US residence Our client, a stable industry leader, needs a Senior Data Analyst to support their team in a fully remote role. This is a contract to hire opportunity. Applicants must be ...
Los Angeles, CA · Remote
$92K - $116K/yr
Only for US residence Our client, a stable industry leader, needs a Senior Data Analyst to support their team in a fully remote role. This is a contract to hire opportunity. Applicants must be ...
Fremont, CA · Remote
Collaborating with cross-functional teams to support business objectives: Data analysts work ... Remote data analysts must be able to clearly and concisely communicate their findings and ...
Fremont, CA · Remote
Collaborating with cross-functional teams to support business objectives: Data analysts work ... Remote data analysts must be able to clearly and concisely communicate their findings and ...
San Francisco, CA · On-site +1
THE ROLE As a Strategy Analytics Analyst, you will support analytical, strategic, operational, and ... remote, flexible environment - Collaborate with operators, founders, consultants, analysts, and ...
Quick apply
San Francisco, CA · On-site +1
THE ROLE As a Strategy Analytics Analyst, you will support analytical, strategic, operational, and ... remote, flexible environment - Collaborate with operators, founders, consultants, analysts, and ...
San Francisco, CA · On-site +1
THE ROLE As a Product Analytics Analyst, you will support analytical, strategic, operational, and ... remote, flexible environment - Collaborate with operators, founders, consultants, analysts, and ...
Quick apply
San Francisco, CA · On-site +1
THE ROLE As a Product Analytics Analyst, you will support analytical, strategic, operational, and ... remote, flexible environment - Collaborate with operators, founders, consultants, analysts, and ...
San Francisco, CA · On-site +1
THE ROLE As a Revenue Analytics Analyst, you will support analytical, strategic, operational, and ... remote, flexible environment - Collaborate with operators, founders, consultants, analysts, and ...
Quick apply
San Francisco, CA · On-site +1
THE ROLE As a Revenue Analytics Analyst, you will support analytical, strategic, operational, and ... remote, flexible environment - Collaborate with operators, founders, consultants, analysts, and ...
Torrance, CA · On-site +1
$19 - $26/hr
They love analyzing accounts, solving problems, and will work relentlessly to resolve every account ... EHR & supporting hospital systems, such as Epic, Cerner, Meditech, Athena, Paragon, ePremis, One ...
Torrance, CA · On-site +1
$19 - $26/hr
They love analyzing accounts, solving problems, and will work relentlessly to resolve every account ... EHR & supporting hospital systems, such as Epic, Cerner, Meditech, Athena, Paragon, ePremis, One ...
Carlsbad, CA · Remote
$65K - $95K/yr
Support audits and respond to information requests. * Collaborate with facility leadership and ... Strong analytical, organizational, and communication skills. * Ability to manage multiple deadlines ...
Quick apply
Carlsbad, CA · Remote
$65K - $95K/yr
Support audits and respond to information requests. * Collaborate with facility leadership and ... Strong analytical, organizational, and communication skills. * Ability to manage multiple deadlines ...
| Aspect | Remote Cerner Support Analyst | Remote Epic Support Analyst |
|---|---|---|
| Certifications | Cerner certifications, healthcare IT credentials | Epic certifications, healthcare IT credentials |
| Work Environment | Healthcare facilities, IT support teams | Healthcare facilities, IT support teams |
| Industry Usage | Hospitals, clinics using Cerner systems | Hospitals, clinics using Epic systems |
| Common Search Intent | Support, troubleshooting Cerner EHR systems | Support, troubleshooting Epic EHR systems |
Both roles involve supporting electronic health record (EHR) systems in healthcare settings. The main difference lies in the specific EHR platform: Cerner vs Epic. While their responsibilities are similar, certifications and technical knowledge are tailored to each system. Candidates should choose based on their certification, experience, and the systems used by their target employers.
Full-time
Re-posted 6 days ago
We are seeking a proactive and experienced Technical Support Analyst to join Pillsbury Winthrop Shaw Pittman LLP's Los Angeles office. This mid-level role is ideal for a professional with a solid technical foundation and experience in technical support. You will be responsible for resolving a range of IT issues, supporting end-users, and ensuring smooth daily operation of critical business systems, with a particular focus on applications and workflows common in legal practices.
Primary Responsibilities:
Provide technical support for hardware, software, and networking issues.
Support Microsoft 365, Windows OS, document management systems, and remote access platforms.
Serve as a point of escalation for complex incidents and collaborate with senior analysts or vendors as needed.
Assist with onboarding and offboarding of employees, including account provisioning and equipment setup.
Maintain accurate documentation for systems, procedures, and troubleshooting guides.
Provide service desk support during downtime and on an as needed basis by monitoring and responding to support tickets in a timely and professional manner.
Participate in IT projects, rollouts, and upgrades.
Provide support for audiovisual systems, conference room technology, and telecommunication systems as needed and occasionally during after-hours office events.
Ensure data security policies and compliance standards are upheld.
Qualifications:
Three to five years of experience in an IT support role, preferably within a law firm environment.
A comprehensive knowledge of Windows 10/11, Microsoft Office, and Teams is required. Experience with macOS, iOS and Androids are highly desired.
An understanding of printers, remote access tools, and mobile devices are required.
Experience with Mobile Device Management (MOM) is highly desired.
Experience with utilizing ticketing and asset management systems, such as ServiceNow is desired.
Strong problem-solving skills and ability to communicate clearly with both technical and non-technical users.
Ability to work independently, manage multiple priorities, and remain calm under pressure.
Physical Requirements:
Ability to sit in assigned work area, answer telephones, and respond to e-mails in a timely manner, and type proficiently for long periods of time
Ability to lift up to 50 pounds individually or assist in the lifting or large parcels
Preferred Qualifications:
Working knowledge of legal applications, including document management systems.
Familiarity with data privacy and compliance regulations.
Experience supporting hybrid or remote work environments.
IT certifications or coursework.
Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.
California Pay range for this role, with final offer amount dependent on skillset and experience, is $75,000-$85,000.
Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.
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Law firms
1,001 - 5,000 Employees
New York, NY, US
