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Back Office Operations Analyst Jobs in California

Boutique Recruiting

Audit Analyst

San Diego, CA

Conducting operational due diligence and heavy analytics * Assessing fraud risk, back office sufficiency, conflicts of interest and other potential business risks * Drafting research reports and ...

Temecula Eye Center

Optician Back Office

Temecula, CA · On-site

$17.25 - $22/hr

Familiar with frame selection, dispensing, knowledge of lens types, analyzing lenses, some sales experience, Back Office experience welcomed, answering phones, scheduling appointments, verifying ...

Temecula Eye Center

Optician Back Office

Temecula, CA · On-site

$17.25 - $22/hr

Familiar with frame selection, dispensing, knowledge of lens types, analyzing lenses, some sales experience, Back Office experience welcomed, answering phones, scheduling appointments, verifying ...

Intel

Sales Operations Analyst

Folsom, CA

$164K/yr

As a Sales Operations Analyst, you will play an integral role in supporting Intel's sales ... Manage the sales process and back-office, act as the communication conduit between the Customer ...

ProductsGo

Financial Operations Analyst

Buena Park, CA · On-site

$83K - $114K/yr

This is a hybrid operational and analytical role. Approximately 25-35% of your time will be ... This is not a traditional back-office accounting position. We're looking for someone who enjoys ...

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Back Office Operations Analyst information

What is the difference between Back Office Operations Analyst vs Customer Service Representative?

AspectBack Office Operations AnalystCustomer Service Representative
Primary RoleProcesses and supports back-end operations, data management, and complianceHandles customer inquiries, provides support, and resolves issues
Required SkillsData analysis, attention to detail, knowledge of back-end systemsCommunication, problem-solving, customer service skills
Work EnvironmentOffice-based, behind-the-scenes supportFront-line, customer-facing roles
Common CertificationsNone specific, often familiarity with industry softwareCustomer service certifications (optional)

While both roles support organizational operations, the Back Office Operations Analyst focuses on processing and supporting internal functions, whereas the Customer Service Representative interacts directly with clients to address their needs. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is a back office operations analyst entry level?

A back office operations analyst role can be entry level or require some experience, depending on the company. Entry-level positions typically require basic knowledge of financial or administrative processes and may involve training on specific tools like Excel or ERP systems. More advanced roles may require prior experience or relevant certifications.

What are some common challenges faced by back office operations analysts, and how can they be effectively managed?

Back Office Operations Analysts often face challenges such as managing high volumes of transactions, ensuring data accuracy, and meeting tight deadlines. These challenges can be addressed by developing strong organizational skills, utilizing automation tools to streamline repetitive tasks, and maintaining clear communication with both internal and external stakeholders. Regular process reviews and staying updated on industry regulations also help in minimizing errors and improving operational efficiency. Proactive problem-solving and collaboration with team members are key to successfully navigating these challenges.

What are the key skills and qualifications needed to thrive as a back office operations analyst?

To thrive as a Back Office Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or business, often supported by a relevant degree. Familiarity with financial software systems, databases, and tools like Microsoft Excel, as well as knowledge of industry regulations, is typically required. Excellent organizational, problem-solving, and communication skills help analysts coordinate processes and ensure accuracy. These skills are crucial for maintaining efficient operations, minimizing errors, and supporting the overall integrity of financial transactions.

What is a back office operations analyst?

Back Office Operations Analysts are professionals who support the day-to-day administrative and operational functions within a company, typically in industries like finance, banking, or insurance. They handle tasks such as processing transactions, reconciling accounts, ensuring data accuracy, and maintaining records. These analysts work behind the scenes to ensure that business operations run smoothly, comply with regulations, and support front office teams. Their role is crucial for reducing errors, improving efficiency, and maintaining the integrity of business processes.
What are popular job titles related to Back Office Operations Analyst jobs in California? For Back Office Operations Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Back Office Operations Analyst jobs in California look for? The top searched job categories for Back Office Operations Analyst jobs in California are:
What cities in California are hiring for Back Office Operations Analyst jobs? Cities in California with the most Back Office Operations Analyst job openings:
Back Office Operations Analyst jobs near you

Back Office Manager (Pediatrics)

Open Door Community Health Centers

Eureka, CA • On-site

$78K - $90K/yr

Full-time

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access
ECHC Eureka Community Health Center
Open Door Community Health Centers strives to provide health care using a team model, where all personnel are used to their fullest extent to facilitate and provide preventive, acute, and chronic health care in a manner that addresses the comprehensive needs of our patients in an efficient, welcoming, and timely manner. The Back Office Manager is responsible for the smooth flow of daily operations, including the implementation and compliance with policies, protocols, and workflows. The Back Office Manager serves as a resource to pods/health care teams and clinic support staff. The Back Office Manager participates in planning, guidance and training sessions and conducts periodic evaluations of support staff. The Back Office Manager is a member of the clinic's management team (Administrative Stie Directors, Office Manager, Registered Nurse Clinic Managers, and Site Medical Director.).
Compensation Range:
$78,000.00-$90,074.40
Language: Hmong and Spanish speakers who successfully pass a language exam will receive a minimum of .75 cents added to their wage.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • These essential responsibilities are performed within the context of collaboration, coordination and team building among the clinical staff and management of the clinic site:
  • Participates as a member of the clinic's Management Team to ensure efficient daily operations of the clinical support staff.
  • Develops and coordinates schedules for all clinical support staff, including provider needs, consistent assignments, PTO requests, callouts, and expected and unexpected coverage needs.
  • Ensures orientation, training, and review of all new hires and other staff to promote teamwork and collegiality while promoting competency, efficiency, and accessibility.
  • Monitors staff performance, documents achievements and areas for improvement, conducts periodic evaluations; raises concerns Management Team as appropriate.
  • Monitors services and facilities to assure safety and compliance with applicable laws and standards.
  • Participates in the hiring process in collaboration with Health Center Management Team.
  • Participates in Quality Improvement and other clinic/corporate initiatives.
  • Reviews productivity, Quality Improvement and other benchmark reports and develops expectations and enhances in collaboration with staff and management.
  • Ensures currency of continuing education, in-service, mandatory and optional educational programs for self and support staff.
  • Assists providers with patient care as a Medical Assistant (MA) within the clinical setting as needed; however, is not permanently assigned to a provider and not included in MA staffing ratio.
  • Other duties and responsibilities as designated by supervisor.

QUALIFICATIONS AND EXPECTATIONS:
  • Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
  • Knowledge of health care delivery and management.
  • Ability to identify and handle difficult, emotional, or confrontational situations in a calm, consistent and equitable manner.
  • Ability to manage and motivate others in a team environment and delegate appropriately.
  • Ability to read, analyze and present basic and complex documents, interpret instructions and guidance, and respond to questions about such materials.
  • Ability to prepare routine reports and correspondence.
  • Ability to effectively represent ODCHC's interests in the community and maintain effective working relationships among coworkers, public, private, and professional groups.
  • Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
  • Adherence to ODCHC policies and protocols.

EDUCATION AND EXPERIENCE:
  • High School Diploma or GED required; advanced degree or certification preferred.
  • Prior experience of at least two years in a similar or related position in a community health center or other medical environment.

CERTIFICATES, LICENSES, REGISTRATIONS:
  • Credentialed as a Certified Medical Assistant or Licensed as a Vocational Nurse.
  • Injection certification.
  • CPR certification.
  • Venipuncture/dermal stick certification.

SUPERVISORY RESPONSIBILITIES: The Back Office Manager has development and supervisory responsibilities for Medical Assistants working in the care teams.
SUPERVISION AND SUPPORT: The Back Office Manager participates as part of the Clinic Management Team, reporting directly to the Administrative Site Director; extensive collaboration with other clinic staff and managers is expected.
PHYSICAL REQUIREMENTS: This is largely an office-based position. The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.
  • Ability to communicate via telephone, video, and/or in-person.
  • Ability to read documents, computer screens, forms.
  • Ability to remain stationary for extended periods.
  • Ability to lift, carry, or otherwise move up to 25 pounds.
  • Ability to use keyboard and view computer screens for extended periods.
  • Ability to travel locally and long-distance as needed.
  • Ability to move around offices and clinics as needed.

Apply