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Technical Support Jobs in Oregon (NOW HIRING)

Ra

Technical Support VP

Tualatin, OR

Vice President of Technical Support Job Location: Tualatin, OR, USA Job Level: Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of ...

Ra

Technical Support Vice President

Tualatin, OR

Vice President of Technical Support Job Location: Tualatin, OR, USA Job Level: Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of ...

Ra

Technical Support VP

Tualatin, OR

Vice President of Technical Support Job Location: Tualatin, OR, USA Job Level: Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of ...

Ra

Technical Support VP

Tualatin, OR

Vice President of Technical Support Job Location: Tualatin, OR, USA Job Level: Senior Level Develop and execute strategies to provide product and technical support Hire, train, and manage a team of ...

Steer

Technical Support Specialist - Remote

OR · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for supporting a digital experience offering for our customers. Your mission is to deliver amazing ...

Symbotic

Technical Support Administrator

OR · Remote

$25.96 - $35.96/hr

What we need Symbotic is seeking a Technical Support Administrator who will play a hands-on role in proper operations of the Symbotic system at our customer sites. The qualified candidate will be ...

Smarsh

Technical Support Engineer I

Portland, OR · On-site

$60K - $80K/yr

Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...

Smarsh

Technical Support Engineer I

Portland, OR

$60K - $80K/yr

Summary Smarsh is seeking a Technical Support Engineer to join our Client Services team. In this role, you will manage customer account changes, including product downgrades and cancellations, while ...

Bluesight

OR · On-site

$30 - $35/hr

Position Overview We are looking for an energetic Support Engineer who will provide technical and network problem resolution to end-users (customers and internal) by performing a question-based ...

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All JobsTechnical Support JobsTechnical Support Jobs in Oregon

Technical Support information

See Oregon salary details

$15

$27

$47

How much do technical support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support in Oregon is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.
More about Technical Support jobs
What are the most commonly searched types of Technical Support jobs in Oregon? The most popular types of Technical Support jobs in Oregon are:
What are popular job titles related to Technical Support jobs in Oregon? For Technical Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Technical Support jobs in Oregon look for? The top searched job categories for Technical Support jobs in Oregon are:
What cities in Oregon are hiring for Technical Support jobs? Cities in Oregon with the most Technical Support job openings:
Technical Support jobs near you
Infographic showing various Technical Support job openings in Oregon as of July 2026, with employment types broken down into 82% Full Time, 10% Part Time, and 8% Contract. Highlights an 90% In-person, 2% Hybrid, and 8% Remote job distribution, with an average salary of $57,283 per year, or $27.5 per hour.

Technical Support Analyst

Concora Credit Inc.

Beaverton, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Concora Credit rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview
As our Technical Support Analyst, you'll help drive Concora Credit's Mission to enable customers to Do More with Credit - every single day.
The impact you'll have at Concora Credit:
The Decision Engine Management team is the backbone of one of the most critical aspects of Concora Credit. Our team is responsible for implementing high-quality code that powers our company's competitive advantage in underwriting. Our team is also responsible for remediation and other support tasks related to credit underwriting decisions. Through strict attention to detail, prioritizing data integrity, meeting deadlines, and continuously improving our underwriting systems, every team member's success directly translates to the success of the entire company.
If you're detail-oriented, organized, and eager to support a high-performing team, we'd love to hear from you.
We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We're an established company with over 20 years of experience, but now we're taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.
Responsibilities
As our Technical Support Analyst, you will:
  • Support Technical Program Analysts in the day-to-day execution of tasks related to the underwriting program, ensuring work is completed accurately and on time.
  • Perform recurring weekly and monthly administrative and remediation tasks using established procedures and checklists.
  • Maintain highly detailed and organized files and logs for remediation processes.
  • Document your completed work and provide status updates on recurring assignments.
  • Identify and report data discrepancies, missing information, or process issues.
  • Execute and validate basic SQL queries and scripts to retrieve, update, and verify data.
  • Maintain and update spreadsheets in Microsoft Excel, including data entry, formatting, filtering, and reconciliation.
  • Pull standard reports from internal systems as directed, flagging any obvious discrepancies for review by senior analysts.
  • Assist with the review, organization, and maintenance of adverse action letter documentation.
  • Assist in maintaining process documentation and updating procedures.
  • Ensure that tasks related to Audit, Compliance, and Legal requirements are tracked and completed as instructed.
  • Interface with the Operations, Compliance, and Risk teams as needed on audits.
  • Other duties as assigned.

These duties must be performed with or without reasonable accommodation.
We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.
Qualifications
Requirements:
  • Undergraduate degree or equivalent experience required.
  • Intermediate proficiency in Microsoft Office Suite, including Excel, Word, and Outlook; ability to produce organized reports and track data in spreadsheets.
  • Basic familiarity with data concepts and structured information (e.g., reading reports or data exports); prior exposure to SQL or database tools is preferred but not required.
  • Strong written and verbal communication skills; able to summarize information clearly and concisely.
  • Exceptional attention to detail and organizational skills, with the ability to perform repetitive tasks accurately.
  • Reliable, organized, and able to meet recurring deadlines with minimal supervision.
  • Naturally curious and proactive, with a track record of following through on tasks and surfacing issues when they arise.
  • Must always maintain a high level of professionalism and confidentiality.

What's In It For You:
  • Medical, Dental and Vision insurance for you and your family
  • Relax and recharge with Paid Time Off (PTO)
  • 6 company-observed paid holidays, plus 3 paid floating holidays
  • 401k (after 90 days) plus employer match up to 4%
  • Pet Insurance for your furry family members
  • Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
  • We invest in your future through Tuition Reimbursement
  • Save on taxes with Flexible Spending Accounts
  • Peace of mind with Life and AD&D Insurance
  • Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment-based visa sponsorship is not available for this role.
Concora Credit is an equal opportunity employer (EEO).
Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.

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