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Technical Support Engineer Remote Jobs in Alabama

Zaden Tech

Technical Product Manager

Huntsville, AL · On-site +1

$164K - $190K/yr

... engineering execution and customer-ready software. At Zaden, product direction and delivery ... This position is either hybrid in Huntsville, Alabama or Remote w/ 10-20% travel. Role ...

Motorola

You will also lead technical discussions, mentor team members, and support secure cloud ... Utilize expertise in security engineering, secure architecture design, system and network security ...

Harris

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Genesys

Help build, support and operate technology used by more than 8,000 organizations in over 100 ... Remote Summary of Position: The Technical Account Manager (TAM) is responsible for delivering ...

Booz Allen Hamilton, Inc.

Systems Engineer

Huntsville, AL · On-site +1

$61K - $141K/yr

Remote Work: Hybrid Job Number: R0239913 Location: Huntsville,AL,US Share job via: Share Systems ... Are you looking for an opportunity to combine your technical skills with big-picture thinking to ...

Kemper

Data Quality Engineer

Birmingham, AL · Remote

$107K - $128K/yr

... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... This role provides technical leadership across data testing, validation, reconciliation, automation ...

Booz Allen Hamilton, Inc.

Systems Engineer

Huntsville, AL · On-site +1

$61K - $141K/yr

Remote Work: Hybrid Job Number: R0234228 Location: Huntsville,AL,US Share job via: Share Systems ... Are you looking for an opportunity to combine your technical skills with big picture thinking to ...

Booz Allen Hamilton, Inc.

Systems Engineer

Huntsville, AL · On-site +1

$61K - $141K/yr

Remote Work: Hybrid Job Number: R0242616 Location: Huntsville,AL,US Share job via: Share Systems ... Are you looking for an opportunity to combine your technical skills with big picture thinking to ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Alabama

Technical Support Engineer Remote information

See Alabama salary details

$34K

$71.6K

$108.3K

How much do technical support engineer remote jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical support engineer remote in Alabama is $71,634.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $89,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What are the most commonly searched types of Technical Support Engineer jobs in Alabama? The most popular types of Technical Support Engineer jobs in Alabama are:
What are popular job titles related to Technical Support Engineer Remote jobs in Alabama? For Technical Support Engineer Remote jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer Remote jobs in Alabama look for? The top searched job categories for Technical Support Engineer Remote jobs in Alabama are:
What cities in Alabama are hiring for Technical Support Engineer Remote jobs? Cities in Alabama with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Alabama as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 100% Remote job distribution, with an average salary of $71,634 per year, or $34.4 per hour.

Principal Systems Engineer (MBSE)

Odyssey Systems Consulting Group, Ltd.

Huntsville, AL • On-site, Remote

Full-time

Re-posted 17 days ago

Job description

The Odyssey Technical Center has an exciting new opportunity for a principal engineering technical leader to drive digital transformation internal to Odyssey and across DoW contracts. This role sets strategy, defines digital engineering ecosystems, and delivers enterprise-level modeling, architecture, and ontology solutions supporting complex systems and systemsofsystems. This role owns the cross-cutting technical charter and operating model for systems engineering and supports growth and development of the Technical Center and of the larger Odyssey Technical community. This position can be in Huntsville, AL, Lincoln, MA, or REMOTE.


Duties include, but not limited to: 

  • Lead digital engineering (DE) strategy, vision, governance, and implementation across the acquisition lifecycle.
  • Architect integrated digital ecosystems including Digital Thread, cloud-hosted toolchains, CI/CD (DevSecOps) pipelines, and where applicable, Digital Twins.
  • Establish modeling standards, design patterns, metamodels, ontologies, data dictionaries, and style guides.
  • Apply standard tools and frameworks for general engineering, systems engineering, and model-based systems engineering (MBSE).
  • Conduct systems engineering planning, requirements development, interface design, V&V, risk management tools and methods.
  • Lead trade studies and make-buy decision analysis.
  • Mentor and lead multi-disciplinary engineering teams; develop modeling workforce capability, define and grow Odyssey's technical identity and technical depth.
  • Support growth through proposal technical volume narrative development, white papers, proof of concepts, and solution development and demonstration.

Citizenship: Must be a US citizen

Minimum Required Qualifications

Clearance: Ability to Acquire Secret Clearance

Education: Bachelor of Science, Engineering or Computer Science

Years of Experience: 12+

Certifications: N/A

Preferred Qualifications

Clearance: Ability to Acquire Top Secret Clearance

Education: Master of Science, Systems Engineering

Years of experience: 14+

Certifications: N/A

Technical Skills

  • 12+ years’ systems engineering experience; Prefer 10+ years in DE/MBSE leadership
  • Deep expertise in architecture frameworks, ontology engineering, and digital ecosystem design
  • Hands-on experience with AWS/Azure, Atlassian, SysML modeling tools (e.g. CAMEO, MagicDraw or similar)
  • Requirements Management Tools (DOORS or equivalent)  
  • Prefer experience with Digital Twin/Thread implementations, and MBSE integration with DevSecOps
  • Experience with fielded ground or spacebased sensor systems is highly preferred

Interpersonal Skills

  • Strong written and verbal communication skills
  • Ability to develop and present technical briefings and recommendations
  • Ability to explain technical concepts to audiences at different levels
  • Ability to work effectively within Integrated Product Teams (IPT)
  • Strong analytical and problem-solving skills
  • Ability to collaborate with Government, military, and contractor personnel

Additional Information

Location:  Huntsville, AL, Lincoln, MA, or REMOTE

Travel: 25%

Remote, Onsite, or Hybrid: Onsite or Remote

#LI-MP1


Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military’s operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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