The role offers flexibility, with limited travel required, and the option to work from either home ... Develops technical documents, instructions, and training for internal and external purposes.
The role offers flexibility, with limited travel required, and the option to work from either home ... Develops technical documents, instructions, and training for internal and external purposes.
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Engineering of distribution electrical projects through the entire project lifecycle: from ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Engineering of distribution electrical projects through the entire project lifecycle: from ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Distribution Engineer (remote)
Birmingham, AL · On-site +1
Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ... Supporting the preparation of technical specifications, tender documents, technical reports, and ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
This is a field-based position with most of your time on-site with customers and sales teams. The ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer '27
Birmingham, AL · On-site +1
$53K - $80K/yr
This is a field-based position with most of your time on-site with customers and sales teams. The ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... support studies/recommendations * Providing technical advice and guidance to design engineers
Transmission Line Engineer (remote)
Birmingham, AL · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... support studies/recommendations * Providing technical advice and guidance to design engineers
Vision Engineer
Montgomery, AL · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...
Vision Engineer
Montgomery, AL · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...
$70K - $80K/yr
Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access ... Support VMware-based virtual infrastructure, including provisioning, migrations, snapshots, storage ...
$70K - $80K/yr
Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access ... Support VMware-based virtual infrastructure, including provisioning, migrations, snapshots, storage ...
Vision Engineer
Tuscaloosa, AL · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...
Vision Engineer
Tuscaloosa, AL · Remote
Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...
You will serve as a strategic consultant and technical lead, helping regulated industries and ... Ability to engage with engineering leadership (CTOs, VPs of Engineering) to defend architectural ...
You will serve as a strategic consultant and technical lead, helping regulated industries and ... Ability to engage with engineering leadership (CTOs, VPs of Engineering) to defend architectural ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · Remote
$52K - $76K/yr
Licensing support: study materials, exam reimbursement, and assistance * Monthly internet ... Home office equipment provided by Allstate Why Join Allstate * No Prospecting : Warm leads ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · Remote
$52K - $76K/yr
Licensing support: study materials, exam reimbursement, and assistance * Monthly internet ... Home office equipment provided by Allstate Why Join Allstate * No Prospecting : Warm leads ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · On-site +1
$52K - $76K/yr
Licensing support: study materials, exam reimbursement, and assistance * Monthly internet ... Home office equipment provided by Allstate Why Join Allstate * No Prospecting : Warm leads ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · On-site +1
$52K - $76K/yr
Licensing support: study materials, exam reimbursement, and assistance * Monthly internet ... Home office equipment provided by Allstate Why Join Allstate * No Prospecting : Warm leads ...
IT Support Analyst III
Birmingham, AL · Remote
... remote environments, including operational technology (OT) systems critical to energy ... Provide Tier 2 and Tier 3 technical support for complex hardware, software, network, and ...
IT Support Analyst III
Birmingham, AL · Remote
... remote environments, including operational technology (OT) systems critical to energy ... Provide Tier 2 and Tier 3 technical support for complex hardware, software, network, and ...
IT Support Analyst III
Birmingham, AL · Remote
... remote environments, including operational technology (OT) systems critical to energy ... Provide Tier 2 and Tier 3 technical support for complex hardware, software, network, and ...
New
IT Support Analyst III
Birmingham, AL · Remote
... remote environments, including operational technology (OT) systems critical to energy ... Provide Tier 2 and Tier 3 technical support for complex hardware, software, network, and ...
New
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Identify, document, and escalate issues to team leads or engineering as appropriate. * Track and ...
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Identify, document, and escalate issues to team leads or engineering as appropriate. * Track and ...
Home Based Technical Support Engineer Remote information
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Full-time
Posted 21 days ago
Job description
Job Location (Short): Alpharetta, Georgia-USA | Bogotá, D.C., Distrito Capital de Bogotá-COL | Houston, Texas-USA | Madison, Alabama-USA | São Paulo, São Paulo-BRA
Workplace Type: Remote
Req Id: 3183
Responsibilities
Are you a problem solver, someone who enjoys troubleshooting and resolving complex issues? Octave is seeking a full-time Software Consultant to join their global support team. The role offers flexibility, with limited travel required, and the option to work from either home or any one of Octave's office locations.
- Works as part of a global team to support customers by troubleshooting and resolving technically complex support issues related to Octave's Solutions and interfaces.
- Regularly interacts with solution development and product ownership teams to investigate problems, discuss, and document design issues, and provide customer feedback.
- Possesses strong interpersonal skills and effectively communicates with internal and external stakeholders.
- Accurately documents support activities and outcomes; Maintains knowledge base.
- Develops strong proficiencies in Customer Relationship Management systems.
- Maintains adherence to customer service level agreements.
- Develops technical documents, instructions, and training for internal and external purposes.
- Keeps updated on current Octave's solution portfolio through training and sprint reviews.
- May conduct customer training or work on service activities when required.
Education / Qualifications
- As a minimum possess strong competency of Intergraph Smart3D with knowledge of additional Octave Solutions an advantage.
- Communicate via the telephone, email, online video, and in person, employing excellent oral and written communication skills.
- Experience with Azure DevOps
- Experience participating in consulting functions and services.
- Customer Service experience and ability.
- Degree qualification in a Mechanical/Chemical Engineering or related discipline or equivalent industry experience.
- Fluency in the basic technologies underlying the IT industry.
About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com
About Hexagon AB
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Tucson, AZ, US
Year founded
2014