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Technical Support Associate Jobs in Quebec (NOW HIRING)

Soucy

Production Support Technician

Drummondville, QC · On-site

Analyze technical issues related to processes and propose solutions * Ensure the performance and ... Associate's degree in mechanical engineering, industrial engineering, or a related field * At least ...

Soucy

Associate's degree in mechanical engineering, industrial engineering, or a related field At least 2 ... technical issues And these assets will strengthen your impact: Experience in plastics processing.

Soucy

Analyze technical issues related to processes and propose solutions * Ensure the performance and ... Associate's degree in mechanical engineering, industrial engineering, or a related field * At least ...

Accenture

CCaaS Tech Consultant

Quebec, QC · On-site

Support risk, issue, and dependency tracking from a technical perspective. Basic Qualifications: * 2-4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role

New

Accenture

CCaaS Tech Lead

Quebec, QC · On-site

Provide daytoday technical leadership to Technical Associates and engineers , reviewing designs, configurations, and build outputs. * Support and guide build, testing (SIT/UAT), deployment, and ...

Mcgill

Research Associate

Montreal, QC

CA$35.37/hr

... and supporting the broader open-source community. RESPONSIBILITIES: * Codebase Management ... Technical Documentation: Creating robust, accessible documentation for the code base, as well as ...

Mcgill

Research Associate

Montreal, QC

CA$35.37/hr

... and supporting the broader open-source community. RESPONSIBILITIES: * Codebase Management ... Technical Documentation: Creating robust, accessible documentation for the code base, as well as ...

DSV Global Transportation

Data Center Associate Time Type: Full Time Compensation: Salary starting at 22$ an hour, plus ... technical documentation. The successful candidate will maintain accurate inventory, support ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Quebec

Technical Support Associate information

See Quebec salary details

$8

$19

$29

How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Quebec is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Quebec? The most popular types of Technical Support jobs in Quebec are:
What job categories do people searching Technical Support Associate jobs in Quebec look for? The top searched job categories for Technical Support Associate jobs in Quebec are:
What cities in Quebec are hiring for Technical Support Associate jobs? Cities in Quebec with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Sales Associate

Carrier Enterprise Canada LP - Brampton

Quebec, QC

Full-time

Posted 7 days ago

Job description

Title: Counter Sales Associate Provide top quality service to our customers Handle customer calls and inquiries Quote prices to customers Process customer orders over the counter and telephone Maintenance of the showroom, including stocking shelves Merchandise and inventory maintenance Warehouse support, including shipping and receiving Front counter or inside sales experience preferred Excellent interpersonal and communication skills French language skills required Positive attitude and customer service oriented Computer literacy Preference will be given to those who have previous HVAC/R wholesale experience and/or who have graduated from a HVAC/R technical program

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