Assurer le support technique aupres des ingenieurs de projets et clients; * Mettre a jour les documents relatifs aux projets; * Effectuer la redaction de documents de projet; * Effectuer des releves ...
Assurer le support technique aupres des ingenieurs de projets et clients; * Mettre a jour les documents relatifs aux projets; * Effectuer la redaction de documents de projet; * Effectuer des releves ...
Sales Associate
Sherbrooke, QC · On-site
Warehouse support, including shipping and receiving * Front counter or inside sales experience ... technical program
Sales Associate
Sherbrooke, QC · On-site
Warehouse support, including shipping and receiving * Front counter or inside sales experience ... technical program
Have strong technical skills and the ability to promote digital and self-service banking options to ... Internal training to support your career growth and enhance your skills * An organization committed ...
Have strong technical skills and the ability to promote digital and self-service banking options to ... Internal training to support your career growth and enhance your skills * An organization committed ...
Have strong technical skills and the ability to promote digital and self-service banking options to ... Internal training to support your career growth and enhance your skills * An organization committed ...
Have strong technical skills and the ability to promote digital and self-service banking options to ... Internal training to support your career growth and enhance your skills * An organization committed ...
... supporting others. As an essential member of the Canadian Banking Branch network, the focus is to ... Have strong technical skills, able to promote and demonstrate the use of digital/self-service ...
... supporting others. As an essential member of the Canadian Banking Branch network, the focus is to ... Have strong technical skills, able to promote and demonstrate the use of digital/self-service ...
Associate Quantum Hardware Physicist - L3
Sherbrooke, QC · On-site
CA$149K - CA$175K/yr
Moving to Nord Quantique Nord Quantique offers extensive moving support, including help with ... Strong technical vision * Team-oriented mindset * Clear and concise technical communicator
Associate Quantum Hardware Physicist - L3
Sherbrooke, QC · On-site
CA$149K - CA$175K/yr
Moving to Nord Quantique Nord Quantique offers extensive moving support, including help with ... Strong technical vision * Team-oriented mindset * Clear and concise technical communicator
This role partners closely with customers and Xerox teams to manage workflows, support device ... technical teams What You Need to Succeed: Experience in print operations, mailroom services, or ...
This role partners closely with customers and Xerox teams to manage workflows, support device ... technical teams What You Need to Succeed: Experience in print operations, mailroom services, or ...
Associate Quantum Hardware Physicist - L2
Sherbrooke, QC · On-site
CA$128K - CA$150K/yr
Moving to Nord Quantique Nord Quantique offers extensive moving support, including help with ... Clear and concise technical communicator * Adaptability to changing priorities Nord Quantique is ...
Associate Quantum Hardware Physicist - L2
Sherbrooke, QC · On-site
CA$128K - CA$150K/yr
Moving to Nord Quantique Nord Quantique offers extensive moving support, including help with ... Clear and concise technical communicator * Adaptability to changing priorities Nord Quantique is ...
(CAN) Self Checkout Attendant
Sherbrooke, QC · On-site
CA$18.75/hr
The SelfCheckout Attendant supports a positive shopping experience by providing friendly, helpful ... Clearly explain any interventions in a friendly, reassuring way and escalate cash or technical ...
(CAN) Self Checkout Attendant
Sherbrooke, QC · On-site
CA$18.75/hr
The SelfCheckout Attendant supports a positive shopping experience by providing friendly, helpful ... Clearly explain any interventions in a friendly, reassuring way and escalate cash or technical ...
Technical Support Associate information
See Sherbrooke, QC salary details
$7.98 - $9.86
1% of jobs
$9.86 - $11.74
8% of jobs
$11.74 - $13.62
10% of jobs
$14.79 is the 25th percentile. Wages below this are outliers.
$13.62 - $15.50
11% of jobs
$15.50 - $17.38
16% of jobs
The median wage is $17.94 / hr.
$17.38 - $19.26
16% of jobs
$19.26 - $21.13
12% of jobs
$21.60 is the 75th percentile. Wages above this are outliers.
$21.13 - $23.01
8% of jobs
$23.01 - $24.89
10% of jobs
$24.89 - $26.77
5% of jobs
$26.77 - $28.65
4% of jobs
$7
$18
$28
How much do technical support associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for technical support associate in Sherbrooke, QC is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.79 and $22.78 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a technical support associate?
To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.
What does a technical support associate do?
A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.
Is technical support a remote job?
Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are some common challenges technical support associates face, and how can they effectively manage them?
Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Sherbrooke, QC are hiring for Technical Support Associate jobs? Cities near Sherbrooke, QC with the most Technical Support Associate job openings:
Full-time
Re-posted 20 days ago
Job description
Integre a l'equipe du secteur Industrie, vous participerez a la conception de differents projets en mecanique industrielle.
Taches et responsabilites generales
- Participer a la conception et a l'elaboration des plans et devis en mecanique industrielle, (dessins detailles de tuyauterie, amenagement des equipements, dessins de ventilation industrielle, etc.);
- Effectuer des calculs de conception;
- Participer et collaborer au positionnement et au montage des equipements et de leurs composantes;
- Participer a la mise en marche des equipements et s'assurer du respect de leur fonctionnalite;
- Participer a l'elaboration et l'organisation de la documentation technique;
- Assurer une forte coordination avec les autres disciplines dans l'execution des projets;
- Emettre des recommandations afin d'assurer des operations efficaces et en respect des normes;
- Assurer le support technique aupres des ingenieurs de projets et clients;
- Mettre a jour les documents relatifs aux projets;
- Effectuer la redaction de documents de projet;
- Effectuer des releves chez differents clients.
Profil
- Baccalaureat en genie mecanique en cours;
- Connaissances des logiciels de base de conception mecanique (Revit, solidworks, plant3D,etc);
- Carte ASP (atout);
- Curiosite intellectuelle, rigueur, esprit d'equipe et dynamisme.
Salaire
Entre 24,00 et 28,50 $ en fonction du nombre de stage complete.
Si vous avez des questions sur le poste et souhaitez en savoir plus, n'hesitez pas a nous contacter a william.leclerc@exp.com. Il nous fera un plaisir de vous fournir des precisions.