Technical Support Associate Jobs in Quebec (NOW HIRING)

DSV - Global Transport and Logistics

DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed.   We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.  Please reach out to Human Resources should you require accommodation during the recruitment process.   

Location: Pointe-Claire, Quebec 
Job Posting Title: Data Center Associate 
Time Type: Full Time
 

Compensation:  Salary starting at 22$ an hour, plus eligible benefits, in accordance with experience and internal equity

 This posting is for an existing vacancy and not intended to create a talent pipeline OR This posting is to build a candidate pool for future vacancies in this role

Position Summary

The Data Center Associates is responsible for material handling, inventory management, customer service, and the movement of equipment and components within a data center environment. This role also involves the assembly and installation of servers, rack hardware, cabling, and electronic components using hand tools, power tools, measuring devices, and technical documentation. The successful candidate will maintain accurate inventory, support production goals, and ensure all work is completed safely, efficiently, and to the highest quality standards.

Education & Experience

• High school diploma or equivalent.
• 1-3 years of related experience in material handling, warehouse operations, manufacturing, logistics, or data center environments.
• Experience using computers and warehouse management systems.
  

Key Responsibilities

• Load and unload inbound and outbound freight from trucks and containers.
• Inspect incoming and outgoing shipments for correct part numbers, quantities, and product condition.
• Perform inventory cycle counts and replenish critical spare parts.
• Process return shipments using warehouse management systems.
• Move, stage, and transport materials throughout the data center.
• Position server racks on the data center floor using laser measuring devices with 100% accuracy.
• Install rack hardware, servers, electronic components, and cabling by following diagrams, schematics, and work instructions.
• Use hand tools, power tools, and measuring devices to assemble and install equipment.
• Operate material handling equipment, including electric pallet jacks, straddle stackers, and rack movers.
• Maintain a clean, organized, and safe work environment in accordance with 5S standards.
• Frequently push, pull, and lift materials throughout the workday.
• Provide excellent customer service while working closely with customers and cross-functional teams within the data center.
  

Required Skills & Competencies

• Strong interpersonal and customer service skills, with the ability to build positive working relationships with customers and internal stakeholders.
• Excellent attention to detail and commitment to quality.
• Strong critical thinking, analytical, and problem-solving skills to make informed decisions that support production goals.
• Ability to follow technical drawings, diagrams, schematics, and work instructions accurately.
• Proficiency with computers and warehouse management or inventory systems.
• Knowledge of electrical safety practices, electrostatic discharge (ESD) hazards, and required handling protocols when working with live electrical and electronic equipment.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to cross-train and support multiple departments as business needs require.
  

Performance Expectations

• Consistently follow all safety policies, procedures, and operational processes.
• Demonstrate reliability, punctuality, and accountability.
• Maintain high standards of accuracy, productivity, and workmanship.
• Support inventory accuracy and efficient material flow.
• Contribute to a collaborative team environment while meeting customer and operational expectations.
• Must be able to lift up to 40 pounds.
  

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

DSV does not use AI to screen candidates during the recruitment process

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@ca.dsv.com.