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Technical Support Associate Jobs in Nevada (NOW HIRING)

Sierra Nevada Corporation

Executive IT Support

Sparks, NV · On-site

$22 - $30.25/hr

... technical support to executive leadership. The role involves troubleshooting and resolving IT ... Modern Desktop Administrator Associate, or Apple Certified Support Professional. • Familiarity ...

ASR International Corp

Warehouse Associate

Minden, NV · On-site

$16.25 - $19.25/hr

Warehouse Associate ASR International Corp is seeking a contractor Warehouse Associate role with ... About ASR International ASR provides world-wide Management and Technical Support Services to ...

3G Productions LLC

IT Support

Las Vegas, NV · On-site

$55K - $75K/yr

Provide first- and second-tier helpdesk support for hardware, software, and general technical ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

ASR INTERNATIONAL

Warehouse Associate

Minden, NV · On-site

$20 - $22/hr

ASR International Corp is seeking a contractor Warehouse Associate role with background in the oil ... About ASR International ASR provides world-wide Management and Technical Support Services to ...

Komatsu

Product Support Manager- Attachments

Las Vegas, NV · On-site

$90K - $112K/yr

Apply now Product Support Manager- Attachments Posting Start Date: 8/4/26 Job Location (Short): USA ... Associate degree or technical training related to the repair and service of heavy equipment.

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Manpower Las Vegas

Project Technician

Las Vegas, NV · On-site

$21 - $24/hr

Associate Degree (AA) in Electronics or equivalent technical experience required. * 1-3 years of experience in field technical support, electronics repair, or customer service environments.

Manpower Las Vegas

Project Technician

Las Vegas, NV · On-site

$21 - $27/hr

Associate Degree (AA) in Electronics or equivalent technical experience required. * 1-3 years of experience in field technical support, electronics repair, or customer service environments.

Terrible Herbst, Inc.

IT Tech

Las Vegas, NV · On-site

Associate degree in IT or related field preferred. * 1-2 years of experience in a technical support or help desk role. * Familiarity with Windows and macOS environments. * Experience with basic ...

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Technical Support Associate information

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How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Nevada is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Nevada? The most popular types of Technical Support jobs in Nevada are:
What are popular job titles related to Technical Support Associate jobs in Nevada? For Technical Support Associate jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Nevada look for? The top searched job categories for Technical Support Associate jobs in Nevada are:
What cities in Nevada are hiring for Technical Support Associate jobs? Cities in Nevada with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Executive IT Support

Sierra Nevada Corporation

Sparks, NV • On-site

$22 - $30.25/hr

Full-time

Re-posted 24 days ago

Sierra Nevada Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

18th of 72 rated aerospace companies

Job description

Job Summary:
Sierra Nevada Corporation is a global leader in aerospace and national security, seeking an Executive IT Support Specialist responsible for delivering high-level technical support to executive leadership. The role involves troubleshooting and resolving IT issues, ensuring seamless access to technology for executives, and providing exceptional customer service.
Responsibilities:
• Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
• Install, configure, and maintain hardware and software for executive offices and remote environments.
• Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
• Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
• Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
• Maintain confidentiality and security of all executive communications and data.
• Train and assist executives in using new technology and software applications.
• Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
• Document and update technical procedures and support actions.
• Assist in the implementation of new technologies and systems for executive use.
Qualifications:
Required:
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
• Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
• Certification in CompTIA A+, Network+, or equivalent.
Preferred:
• Experience in the Aerospace and Defense industry.
• Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
• Familiarity with enterprise-level security protocols and data protection policies.
• Experience with AI-driven IT support tools and automation.
Company:
Sierra Nevada Corporation is an aerospace and defense contractor. Founded in 1963, the company is headquartered in Sparks, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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