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Technical Success Manager Jobs in Santa Rosa, CA

Ztek Consulting INC

Technical Program Manager

Bodega Bay, CA · On-site

$153K - $198K/yr

Technical Program Manager Location: Bay Area Position Type: Contract Duration: 6 / 12 Month Work ... Develop and maintain program plans, milestones, dependencies, and success metrics. Proactively ...

Array Labs

Technical Program Manager

Bodega Bay, CA · Hybrid

$150K - $250K/yr

About the Job As a Technical Program Manager, you will own the execution framework that turns Array ... Proven success in a high-growth, ambiguous, or "clean-sheet" hardware environment * Familiarity or ...

E Tech Group

Engineering Project Manager

Napa, CA · On-site

$120K - $160K/yr

... and technical success of the project. You will take a leadership role in developing project ... Napa, CA As a Project Manager, You Will: * Lead Proposal Development - Participate in proposal ...

E Tech Group

Engineering Project Manager

Napa, CA · On-site

$120K - $160K/yr

... and technical success of the project. You will take a leadership role in developing project ... Napa, CA As a Project Manager, You Will: * Lead Proposal Development - Participate in proposal ...

E Tech Group

Engineering Project Manager

Napa, CA · On-site

$120K - $160K/yr

... and technical success of the project. You will take a leadership role in developing project ... Napa, CA As a Project Manager, You Will: * Lead Proposal Development - Participate in proposal ...

WINESHIPPING COM LLC

Client Success Advocate I

Napa, CA · On-site

$25 - $26/hr

Client Success Advocate I (Hybrid Napa, Vacaville) Working with wine is cool. Want to work with ... Technical Proficiency: Familiarity with systems used in order management and client support; prior ...

Aurelius Systems

Technical Recruiter

Santa Rosa, CA · On-site

... Success Looks Like * First 90 days: Build a working understanding of Aurelius's roles, technical profiles, and hiring bar. Independently manage screens and process for at least three priority ...

Aurelius Systems

Technical Recruiter

Sonoma, CA · On-site

... Success Looks Like * First 90 days: Build a working understanding of Aurelius's roles, technical profiles, and hiring bar. Independently manage screens and process for at least three priority ...

Sorren, Inc.

Tax Senior Manager

Petaluma, CA

At Sorren, we believe that success is a shared journey. Our culture fosters collaboration ... technical research on complex tax issues and evolving legislation, distilling insights into ...

Sorren, Inc.

Tax Senior Manager

Santa Rosa, CA

At Sorren, we believe that success is a shared journey. Our culture fosters collaboration ... technical research on complex tax issues and evolving legislation, distilling insights into ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Santa Rosa, CA

Technical Success Manager information

See Santa Rosa, CA salary details

$55.8K

$166.5K

$211.6K

How much do technical success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical success manager in Santa Rosa, CA is $166,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,400.00 and $197,900.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What job categories do people searching Technical Success Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Technical Success Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Technical Success Manager jobs?

Cities near Santa Rosa, CA with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $166,501 per year, or $80 per hour.

Technical Program Manager

Ztek Consulting INC

Bodega Bay, CA • On-site

$153K - $198K/yr

Contractor

Re-posted 5 days ago

Job description

Job Title: Technical Program Manager
Location: Bay Area
Position Type: Contract
Duration: 6 / 12 Month
Work Type: Onsite 

Job Description:

Role Summary
The Technical Program Manager (TPM) will lead complex, cross-functional technology programs with a primary focus on stakeholder alignment, executive communication, and delivery governance.
This role requires the ability to operate confidently with senior executives (VP, SVP, C-level) while translating business priorities into executable technical programs.
The TPM will serve as the single point of accountability for program planning, execution, risk management, and executive reporting.
Key Responsibilities
1. Stakeholder & Executive Management
Act as the primary interface between business leaders, senior executives, engineering teams, and external partners.
Manage expectations of VPs, SVPs, and C-suite stakeholders, ensuring clarity on scope, timelines, risks, and outcomes.
Drive alignment across competing priorities and influence decision-making without formal authority.
Facilitate executive-level forums, steering committees, and QBRs.
2. Program Leadership & Delivery
Own end-to-end delivery of large, complex, multi-workstream technical programs.
Develop and maintain program plans, milestones, dependencies, and success metrics.
Proactively identify risks, blockers, and trade-offs; escalate with clear options and recommendations.
Ensure programs are delivered on time, within scope, and aligned to strategic objectives.
3. Communication & Reporting Excellence
Create crisp, executive-ready communication (readouts, decks, dashboards, decision papers).
Translate complex technical concepts into business-relevant insights for non-technical audiences.
Maintain transparent and consistent communication across all stakeholder groups.
Drive clarity during ambiguity and organizational change.
4. Cross-Functional Collaboration
Partner closely with Engineering, Product, Architecture, Security, Data, Operations, and Finance teams.
Ensure clear ownership, accountability, and handoffs across teams.
Coordinate internal and external dependencies, including vendors and system integrators.
5. Governance & Process Rigor
Establish program governance, operating cadence, and delivery standards.
Track KPIs, OKRs, and program health metrics.
Drive continuous improvement in program management practices.
Required Qualifications
8–12+ years of experience in Technical Program Management, Program Management, or equivalent roles.
Proven experience managing senior executive stakeholders in large enterprises or Big Tech environments.
Strong background in technology programs (software, platforms, infrastructure, data, or enterprise systems).
Exceptional verbal, written, and presentation communication skills.
Demonstrated ability to manage ambiguity, influence cross-functional teams, and resolve conflicts.
Experience preparing and presenting materials for executive and board-level audiences.
Preferred Qualifications
Experience working in FAANG / large global enterprises / complex vendor ecosystems.
Background in cloud platforms, enterprise systems, data platforms, or AI/ML programs.
PMP, PgMP, SAFe, or equivalent certifications (preferred, not mandatory).
Experience working with globally distributed teams.
Key Competencies
Executive Presence & Stakeholder Influence
Strategic Thinking & Business Acumen
Program Governance & Risk Management
Clear, Structured Communication
Decision-Making Under Ambiguity
Cross-Functional Leadership
 
ABOUT Ztek:
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.