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Technical Success Manager Jobs in Santa Rosa, CA

Foth

Client Manager - Marine Infrastructure

Petaluma, CA · Remote

$130K - $170K/yr

Ensure Project Success: Collaborate with Foth project managers and clients to ensure successful ... Technical Leadership: Provide technical knowledge and project management expertise, supporting turn ...

Foth

Client Manager - Marine Infrastructure

Petaluma, CA · On-site +1

$130K - $170K/yr

Ensure Project Success: Collaborate with Foth project managers and clients to ensure successful ... Technical Leadership: Provide technical knowledge and project management expertise, supporting turn ...

Sorren, Inc.

Assurance Senior Manager

Petaluma, CA

At Sorren, we believe that success is a shared journey. Our culture fosters collaboration ... Serve as a technical expert in GAAP, GAAS, and other regulatory standards, providing guidance to ...

Foth

Client Manager - Marine Infrastructure

Petaluma, CA · On-site

$130K - $170K/yr

Ensure Project Success: Collaborate with Foth project managers and clients to ensure successful ... Technical Leadership: Provide technical knowledge and project management expertise, supporting turn ...

Ema

Product Manager

Bodega Bay, CA · On-site

Prioritize product features, enhancements, and bug fixes based on customer feedback, technical ... Define key performance indicators (KPIs) for product success. * Track product performance post ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Santa Rosa, CA

Technical Success Manager information

See Santa Rosa, CA salary details

$55.8K

$166.5K

$211.6K

How much do technical success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical success manager in Santa Rosa, CA is $166,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,400.00 and $197,900.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What job categories do people searching Technical Success Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Technical Success Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Technical Success Manager jobs?

Cities near Santa Rosa, CA with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $166,501 per year, or $80 per hour.

Senior Manager, OEM Engineering

GCX Corporation

Petaluma, CA • On-site

Full-time

Posted 8 days ago

Job description


The Sr Manager, OEM Engineering leads GCX's OEM Engineering organization and serves as the technical leader for strategic OEM pursuits. This position combines engineering leadership, customer engagement, and hands-on product development to accelerate OEM business growth. The role is accountable for rapidly evaluating customer opportunities, developing innovative system concepts, assessing technical feasibility with limited information, and providing credible project scope, engineering assumptions, resource requirements, development timelines, and technical risk assessments that support competitive quotations under compressed customer bid schedules. The Senior Manager coaches and develops a high-performing engineering team while remaining an active individual contributor on GCX's technically challenging OEM programs.

Essential Responsibilities

· Lead, mentor, and develop the OEM Engineering team while building a culture of technical excellence, urgency, innovation, and accountability.

· Own the technical strategy and engineering execution for OEM opportunities from concept through commercialization.

· Serve as Engineering's primary technical interface for strategic OEM customers and lead technical discussions, design reviews, and solution presentations.

· Rapidly evaluate new customer opportunities and define practical system architectures, technical approaches, engineering assumptions, and project strategies with minimal customer input.

· Provide timely scope definitions, feasibility assessments, technical risk evaluations, resource estimates, and development schedules that enable Commercial to respond quickly to competitive bid opportunities.

· Personally develop rapid design concepts, proof-of-concept prototypes, engineering calculations, and preliminary layouts for high-priority opportunities.

· Coach engineers in rapid concept development, engineering judgment, customer communication, and structured problem solving.

· Partner with Commercial, PMO, Manufacturing, Quality, Sourcing, and Regulatory to ensure technically sound, manufacturable, and commercially successful solutions.

· Drive reusable platform strategies, modular product architectures, design standardization, value engineering, and continuous improvement.

· Ensure compliance with GCX Product Development Process, Quality Management System, ISO 13485, IEC 60601, and applicable regulatory requirements.

Leadership Expectations

· Lead technical pursuit strategy for major OEM business opportunities.

· Balance speed with sound engineering judgment and disciplined risk management.

· Influence bid/no-bid decisions through objective technical and commercial assessments.

· Develop future technical leaders through coaching, mentoring, and succession planning.

· Build long-term customer confidence through responsiveness, credibility, and execution.

Qualifications

· B.S. in Mechanical Engineering or related discipline; M.S. preferred. Electrical/Mechanical experience a plus

· 20+ years of new product development experience; 10+ years of engineering leadership.

· Proven ability to evaluate complex technical opportunities rapidly and produce accurate preliminary scope, schedules, and resource estimates with incomplete information.

· Demonstrated success supporting OEM customers through proposal development, competitive quotations, and new business pursuits.

· Proven track record of delivering a portfolio of OEM products from concept through commercialization

· Expertise in mechanical design, systems engineering, FEA, GD&T, DFM/DFA, rapid prototyping, and manufacturing processes.

· Proficiency with Creo, SolidWorks, Windchill, and Microsoft 365.

· Knowledge of ISO 13485, IEC 60601, and regulated product development.

Success Measures

OEM opportunity win rate; responsiveness to customer requests; accuracy of early technical assessments and development estimates; on-time product launches; engineering quality; customer satisfaction; platform reuse; team engagement; and OEM revenue growth.