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Technical Success Manager Jobs in Santa Rosa, CA

IDEX Corporation

Engineering Manager

Rohnert Park, CA · On-site

$124 - $186/hr

For more information visit: www.idex-hs.com Our formula for success is simple. We work hard to ... The position combines technical leadership, team development, and strategic alignment, ensuring ...

IDEX

Engineering Manager

Rohnert Park, CA

For more information visit: www.idex-hs.com Our formula for success is simple. We work hard to ... The position combines technical leadership, team development, and strategic alignment, ensuring ...

IDEX Corporation

Engineering Manager

Rohnert Park, CA · On-site

For more information visit: www.idex-hs.com Our formula for success is simple. We work hard to ... The position combines technical leadership, team development, and strategic alignment, ensuring ...

BKF

Land Survey - Project Manager

Santa Rosa, CA

$130K - $185K/yr

Develop and manage project schedules, budgets, and work plans; lead project execution and chair ... on technical quality, schedule adherence, and overall project success Physical Demands: Must be ...

BKF

Land Survey - Project Manager

Santa Rosa, CA · On-site

$130K - $185K/yr

Develop and manage project schedules, budgets, and work plans; lead project execution and chair ... on technical quality, schedule adherence, and overall project success Physical Demands: Must be ...

Supercuts

Salon Manager

Novato, CA · On-site

We offer outstanding development and training, with special emphasis on technical skills, have an ... success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is ...

Supercuts

Salon Manager

Novato, CA · On-site

We offer outstanding development and training, with special emphasis on technical skills, have an ... success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is ...

Supercuts

Salon Manager

Novato, CA · On-site

We offer outstanding development and training, with special emphasis on technical skills, have an ... success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is ...

Supercuts

Salon Manager

Novato, CA · On-site

We offer outstanding development and training, with special emphasis on technical skills, have an ... success. Every Supercuts stylist undergoes intensive training, attends regular seminars and is ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Santa Rosa, CA

Technical Success Manager information

See Santa Rosa, CA salary details

$55.8K

$166.5K

$211.6K

How much do technical success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical success manager in Santa Rosa, CA is $166,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,400.00 and $197,900.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What job categories do people searching Technical Success Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Technical Success Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Technical Success Manager jobs?

Cities near Santa Rosa, CA with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $166,501 per year, or $80 per hour.

Learning & Development Manager

PACE Supply

Rohnert Park, CA • On-site

$90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

PACE Supply rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

247th of 423 rated retail wholesalers

Job description

Overview
PACE Supply is seeking a Learning & Development Manager to join our Team!
Ready to shape the future of learning at a thriving, employee-owned company? At PACE Supply, we're more than a leading wholesale distributor of plumbing, HVAC, fire protection, and water solutions - we're a team of 1,600+ employee-owners who believe that when our people grow, our business soars. Now we're looking for a passionate Learning & Development Manager to ignite that growth across our corporate teams, branches, and operations.
In this high-impact role, you'll design and deliver powerful learning experiences that turn operational expertise into everyday excellence. From leadership development and high-energy onboarding to scalable technical training and LMS mastery, you will partner closely with Operations, EHS, and leaders at every level to create practical, consistent, and inspiring learning solutions that drive real results.
You will be the strategic force behind a culture of continuous learning - identifying needs, measuring impact, and building programs that help supervisors, managers, counter sales pros, warehouse teams, and future leaders thrive. If you're energized by translating business priorities into engaging learning journeys and love seeing people level up, this is your chance to make a lasting mark at a company that invests in its own.
Why Join PACE Supply?
As an employee-owner, you will share in the success of the company through our;
  • Employee Stock Ownership Plan (ESOP)
  • Enjoy a comprehensive benefits package (medical, dental, vision, life insurance, 401(k), paid time off, and more)

We foster a culture of continuous learning, accountability, strong work ethic, and genuine care for our people and customers.Join us and help every employee-owner reach their full potential - because at PACE, when you grow, we all win.
Apply Today!
Responsibilities
Learning Strategy & Program Development
  • Develop and execute learning strategies aligned with business and branch/operations needs.
  • Conduct training needs assessments across corporate, divisional, and branch levels.
  • Design scalable learning programs (instructor-led, virtual, blended, and self-paced).
  • Create competency models, career pathways, and curricula for operational, technical, sales, and leadership roles.
  • Maintain the training catalog and annual learning calendar.
Branch & Operations Training Support
  • Partner with branch and operations leadership to identify and address frontline training needs.
  • Develop and deliver technical product, systems, warehouse, counter, sales (account manager & counter sales), and job-specific training.
  • Build and manage train-the-trainer programs to support consistent delivery across locations.
  • Support new-hire onboarding and ramp-up at the branch level.
Leadership Development & Talent Growth
  • Design and facilitate leadership development programs for supervisors and managers.
  • Support succession planning through targeted learning pathways.
  • Provide coaching and consultation to leaders on employee development.
Learning Systems & Cross-Functional Training Support
  • Administer the Learning Management System, including assignments, tracking, reporting, and documentation.
  • Partner with the EHS Manager to support the coordination, delivery, and LMS tracking of EHS-led safety and compliance training (EHS retains ownership of content, regulatory requirements, and compliance oversight).
  • Coordinate with other functional leaders and subject-matter experts to support company-wide training initiatives.
  • Manage relationships with external training providers, consultants, and manufacturers as appropriate.
Performance Measurement & Continuous Improvement
  • Evaluate training effectiveness using feedback, assessments, and business metrics.
  • Develop and monitor KPIs for learning impact and ROI.
  • Continuously improve content, delivery methods, and programs based on data.
Leadership, Administration & Project Management
  • Manage the Learning & Development budget.
  • Build strong partnerships with executive, divisional, and branch leadership.
  • Manage multiple projects and perform other duties as assigned.

Qualifications
Required
  • Bachelor's degree in Human Resources, Organizational Development, Education, Instructional Design, Business, or a related field (Master's preferred).
  • 5+ years of progressive Learning & Development experience, ideally in a multi-location wholesale, distribution, manufacturing, or operations-focused environment.
  • Proven track record designing, delivering, and evaluating leadership, technical, sales, onboarding, and operations training programs.
  • Hands-on experience administering a Learning Management System (LMS), including course assignments, tracking, reporting, and compliance documentation.
  • Strong facilitation, coaching, stakeholder management, and project management skills.
  • Ability and willingness to travel to branch locations as needed.
Technical Proficiencies
  • Advanced LMS administration and reporting (experience with systems such as Cornerstone, Workday Learning, SAP SuccessFactors, or similar platforms preferred).
  • Proficiency with e-learning authoring tools
  • Strong command of Microsoft Office 365 / Google Workspace (especially PowerPoint, Excel for data analysis and dashboards, and SharePoint/Teams).
  • Experience facilitating virtual and blended learning via Zoom, Microsoft Teams, Webex, or similar platforms.
  • Ability to analyze learning data, build KPIs, and measure training effectiveness and ROI using spreadsheets, dashboards, or basic analytics tools.
  • Familiarity with instructional design models (ADDIE, SAM, etc.) and adult learning principles.
  • Comfort working with competency models, career pathway frameworks, and learning content management systems.
Preferred
  • Experience building and managing train-the-trainer programs.
  • Background supporting safety/compliance training in partnership with EHS teams.
  • Prior experience in an employee-owned (ESOP) or strong people-first culture.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.
Work Environment
Pre-Employment Requirements
As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:
Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.
Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.
Drug Test: A drug test will be administered to ensure a drug-free workplace.
Benefit Snapshot:
PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.
Relocation Benefits
NO
Remote Availability
NO
*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

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