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Client Success Project Manager Jobs in Santa Rosa, CA

Engineering Project Manager

Napa, CA · On-site

$120K - $160K/yr

... and technical success of the project. You will take a leadership role in developing project ... Manage Client Communication - Ensure effective communication between the client, the project team ...

Engineering Project Manager

Napa, CA · On-site

$120K - $160K/yr

... and technical success of the project. You will take a leadership role in developing project ... Manage Client Communication - Ensure effective communication between the client, the project team ...

... and technical success of the project. You will take a leadership role in developing project ... Manage Client Communication - Ensure effective communication between the client, the project team ...

Project Manager

Santa Rosa, CA · On-site

$80K - $85K/yr

You will be accountable for overall project deliverables and success. DESCRIPTION OF DUTIES & SCOPE ... We are extremely competitive, client-focused and realize that our value is in our ability to ...

Field Project Manager

Santa Rosa, CA · On-site

$95K - $110K/yr

This encompasses managing budgets, changing orders, whether internal or billable to the client ... Responsible for the financial and timely success of projects. * Multiple field visits to job sites ...

The Project Manager: - is responsible for the efficient administration of one or more construction projects, - is accountable for project costs, profitability, and client relationships ...

Project Manager

Santa Rosa, CA · On-site

$90K - $140K/yr

... client upda tes Qualificat * ionsone to two years of experience in project management, assistant project management, or project coordination or a project engin * eer.Experience within an Owner ...

Project Manager

Sonoma, CA · On-site

$90K - $140K/yr

... client upda tes Qualificat * ionsone to two years of experience in project management, assistant project management, or project coordination or a project engin * eer.Experience within an Owner ...

Manage project controls, cost, schedule, performance activities, and procedures required by the client * Identifies and manages risk on the project, and advises and confers with regional executive ...

Project Manager

Santa Rosa, CA · On-site

$100K - $140K/yr

Manage project controls, cost, schedule, performance activities, and procedures required by the client * Identifies and manages risk on the project, and advises and confers with regional executive ...

... client satisfaction. Responsibilities * Define project scope and support proposal development with ... project success Physical Demands: Must be able to regularly talk, hear and operate a computer ...

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Client Success Project Manager information

See Santa Rosa, CA salary details

$42.1K

$112.3K

$177.1K

How much do client success project manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for client success project manager in Santa Rosa, CA is $112,265.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,800.00 and $134,500.00 per year, depending on experience, location, and employer.

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What job categories do people searching Client Success Project Manager jobs in Santa Rosa, CA look for? The top searched job categories for Client Success Project Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Client Success Project Manager jobs? Cities near Santa Rosa, CA with the most Client Success Project Manager job openings:
Engineering Project Manager

Engineering Project Manager

E Tech Group

Napa, CA • On-site

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

At E Tech Group, joining our team means joining a group of passionate and forward-thinking experts. We're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. Our national scale allows us to help our clients develop and implement standardized solutions at any of their facilities regardless of physical location or the local resources available at that site.
We are seeking an Engineering Project Manager to lead a large project or multiple project efforts, which may include subcontractors, high dollar value material content and multiple resources. Your responsibilities will include the management and coordination of the design, procurement, implementation, and commissioning phases of projects, including the commercial, financial, and technical success of the project. You will take a leadership role in developing project proposals and vetting project cost estimates. You will develop and communicate a clear understanding of the client's project goals and maintain the company's alignment to these goals, enabling your team to exceed client expectations and budgeted profitability.
Location: Napa, CA
As a Project Manager, You Will:
  • Lead Proposal Development - Participate in proposal scope, schedule, and cost estimates, as well as Project Management methodology and project pricing and structure. Prepare for a successful handoff from Business Development.
  • Manage Client Communication - Ensure effective communication between the client, the project team, Business Development, and the management team at all phases of the project. Be effective at resolving scope, schedule and cost issues as they arise.
  • Project Schedule and Plan - Develop the project labor resource plan and procurement plan to meet the client's schedule objective and project cash flow requirements.
  • Drive Scope - Maintain firm control of scope and compliance with specifications and contract requirements. Ensure that scope is well defined and communicated, and proactively obtain any required Change Orders, develop additional scope opportunities which may serve the client's objective.
  • Maintain Cost - Develop and maintain project cost budgets and reports; manage estimated cost at completion, earned value, and contingency. Forecast monthly project costs avoiding cost overruns.
  • Lead the Project Team - Lead the project team in achieving the project tasks and milestones on schedule and under budget. Work closely with the Operations group to ensure that the right resources are assigned to the project at the optimal time. Communicate project progress to the team and to the client and be an effective advocate for the project team. Identify project risks in advance and mobilize the necessary resources to mitigate risks.
  • Serve as an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates.

You Have:
  • BS Engineering degree or equivalent education/experience background
  • 4+ years of experience with PLC/SCADA development.
  • 4+ year or experience managing control systems projects cradle to grave
  • 5+ years in project engineering environment with at least 3 years of dedicated project management experience
  • DNA comprised of collaboration and teamwork.
  • Proficient in the utilization of project management principles, methods, and tools.
  • Ability to implement Project Management Institute (PMI) based standards.
  • The ability to utilize technology to lead geographically dispersed project teams.
  • Experience managing contracts and/or subcontractors.
  • Familiarity with industrial controls projects.
  • Experience with project budget / fiscal accountability
  • Willing to accommodate 25-30% travel to support on-site project activities.

You May Have:
  • Controls Engineering background.
  • Experience with true design projects (EOR).
  • Ability to implement Project Management Institute (PMI) based standards.
  • Experienced in the use of project management software such as MS Project.
  • Food and Beverage experience a PLUS
  • Experience managing control system, HMI, plant data historian, and other industrial projects

Benefits & Perks:
  • 401k + match + prompt enrollment. E Tech Group employees are 100% vested upon entry.
  • Prompt enrollment into Medical, Dental, and Vision benefits.
  • Generous paid time off that includes paid vacation, paid holidays, paid family leave and personal/sick time off.
  • Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career. As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

Salary Range - $120,000 - $160,000
E Tech Group is an Equal Opportunity Employer. Applicants are considered for employment without regard to race, color, religion, sex, age, disability, military status, genetic information, gender identity, sexual orientation, citizenship status, or any other basis prohibited by law. E Tech Group will provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs. E Tech Group is an Affirmative Action Employer of individuals with disabilities and protected veterans.